Campbelltown Veterinary Hospital is featured on The Pet Community as a trusted provider of vet services.
Campbelltown Veterinary Hospital Contact Information and Customer Reviews
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Reviews (84)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Despite a few mixed reviews, the majority of folks have found their experience with Campbelltown Veterinary Hospital to be overwhelmingly positive. Many have praised the friendly and professional staff, commending them for their passion and dedication. They've been especially appreciated for their readiness to answer questions, their willingness to go the extra mile, and their accommodation for individual pet needs, such as a dog's aversion to paw-touching. Many customers also highlight the reasonable prices and the comprehensive range of services available at this one-stop pet healthcare centre. Patrons value the warm reception, the good advice given over the phone, and the impressive level of care shown towards their pets, even in emergency situations. While there has been some negative feedback, it's clear that many pet owners have built a strong trust in Campbelltown Veterinary Hospital's services, with some even making long drives just to ensure their pets receive the best possible care.
Last Updated: 18/10/2023
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Business ID: 1287
David Fulton
Great friendly staff. Was looking to have a chip read to locate owners. More than gracious in assisting and advising how to take care of. Thank you for your help
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Jan Maree
Very helpful and pleasant receptionist.. All your pet needs in 1 place..
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Laura en Australia
Very professional
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Adelaide Naylor
Very thankful they were able to take my cat last minute. Friendly staff who want to make sure your furrever friend is taken care of.
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sarah caldwell
The staff here are always so lovely and professional. It’s clear that they have passion for what they do. My dog has an issue with her paws being touched and they’re always cautious of it when I mention it. The ladies working here have always done their best to take care of my dog and they give me extra information whenever there’s an issue with her. She’s 6 years old now and we don’t live in Campbelltown anymore but I struggle to find a decent vet elsewhere so it’s worth the drive.
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Yael Kennedy
very helpful, and the vet was willing to deal with my endless questions without seeming bothered by them. lovely receptionists willing to help. great place.
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Beata Pieczywek
I am not happy with this vet at all. It is the second time around I have given my pet cat for a simple surgery there and I only ended up with complications and traumatised pets every time. Simple surgery turned to infection and serious anxiety first time over with one cat few yeats ago, then I decided to give it a chance again just recently for an abscess clean up in my other cat. Broughy my cat home absolutely teriffied, panicked and not eating neither drinking at all for 2 dsys. He also pulled his drain out of the desperation. I have no idea what they did to this cat in the process at the surgery but the effect is poor. I called them to report. The check up visit supposed to be free but they then changed their mind over the phone and decided that they will still charge me. One of the reception stuff, especially the younger one was rather ignorant and lacking empathy. When I came to pick my cat up after the surgery,and I was 15 min too early she rudly infirmed me that I was told not to come early, and that dont I know the discharge time is for a reason. I said I know I am too early and that I could wait, but that was rude and cutting how she approached me. I compleatelly lost trust and wont be coming back there anymore. It feels like it is all about dollars, not the pets health.
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Marie Bull
Dr. Gary was wonderful and seemed very experienced. I have two other pets which I have taken to many different other vets, including Univets Camden and Wakerly Vet in Fairfield and this vet hospital has MUCH more reasonable prices. To my pleasure I spent much less money than I was expecting, and the team here are very professional to top it off. The staff were very accomodating and even let me and my kitten wait inside the room when there were barking dogs in the lobby that was stressing her out. 10/10!
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Melinda russell
Took my poor injured cat there. Vet was so nice and caring. Managed to save her life.
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Amanda Camdyl
A wonderful vet with the absolute nicest staff.
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Hayden
Good experience short wait
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Alex Karaoulis
I went here for my dog because he ate something and this old man “so called vet” hardly said anything to me about what his about to do to my dog! He just grabbed my dog and went in! Comes out 10-15mins later trying to make my dog stay there when there was no need said that the ladies googled it because no one knew what to do! I don’t recommend going there your are vet, your suppose to know these things not google them up the poison helpline helped me more than you guys horrible place I’ll never go back!
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SHARON Kreger
Very Very good Vets
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Miron Lawnikowski
Good vets at reasonable prices
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jaievershamendy E31versham
Friendly n surrportive staff love using vet as staff are great.
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steve egan
Great advice freely given over the phone,thank you!
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Mikel Kiriakos
Great service, lovely staff , Dr Gary did a great job on my dog’s amputation.
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Ramia Khalil
Not even worth the one star.
I brought my sick cockatiel to Dr Gary Ashton in hopes of getting an explanation for my bird’s sudden illness and medicine to cure him.
Despite Dr Gary having a degree and experience from 1975, he could not even get my bird out of his cage. He asked for my help in taking my bird out of the cage and then putting him in a bag so that he could weigh him.
From what I could see, the vet could not operate the scale correctly, pressing random buttons as my bird sat within the bag, seeking exit. My bird became distressed quickly, from “stress of handling” in Dr Gary’s words.
Dr Gary then told me that my bird was sick, and possibly had an infection. In his words, my bird “probably” had gastroenteritis. I then asked for the cause of this illness, to which he replied “I have no idea what can cause it.”
He gave me medicine that would “cure” my bird, which ended up being tablets that I was to crush and mix in water. I’m still not sure if it was the right medicine.
My bird died a few days later.
Dr Gary Ashton’s service did not reflect his qualifications. I do not recommend this vet.
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J L
You go into a room lined with degrees, all telling you this man is a doctor. He takes one look at your senior pet, tells you there’s most likely nothing wrong and nothing else, not even further examination. Then sends you on your way with a $100 invoice, knowing full well he had not done his due diligence. What a joke these vets have all become, all greed and no ethics.
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Kamini Pal
Not even a one star ! a total rip off. Took my dog for a general check up, dental and nail clipping. Gary was not friendly with my dog who is a very friendly dog. He only did a checkup for a few minutes and charged an arm & a leg. My dogs nails were quite long & needed to be clipped and gary just quickly clipped one side and said i wouldn’t bother clipping the back side i had to tell him a few times to do it as they were long and i could see my dog had difficulties in walking. After alot of hesitation & giving me death looks, he started cutting it and made the dog bleed. He didn’t show any empathy after doing this and i was so upset and he put a very little amount of powder to stop the bleed which didn’t stop the bleeding and i asked him for abit more & put it to stop the bleeding. he informed me the dog had hernia with only physically reviewing the dogs and not doing any medical checks which will cost me $3k & a complex operation but he didn’t have time to do it. He didn’t do the full checkup which is what i had booked for. when i asked for the reports so i could make a decision of what to do next, i was informed they don’t give reports. He was also having discomfort with his tooth, which i informed him of but he barely checked it. My dog was constantly crying and i was really not happy with this service.. do not go here!!
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Kylie Pritchard
My pup had parvo viruses and Gary done what he could for what I could afford he did not give up on my baby boy and my pup made it only for him. The nurse’s weren’t going to help me and I asked to see the boss and he helped me as if he would if I did have the 2000 dollars I needed thanks so much Gary your a angel 😇 ❤
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Te Poe Akaiti
Very good and professional. Consulted me to try get the most treatments done for the least amount. Very cost effective.
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Joe Mannel
Rubbish Vet named Garry Ashton. a very Arrogant person and does not care about the well being of animals, only his pocket.
Very rude to my wife, along with his rubbish secretary, who cannot handle pressure whatsoever.
They have charged me an arm & a leg, beating me around the bush with wrong information, along with the wrong medication, & they still didn’t know what was wrong with her.
They started pushing for extra ongoing procedures, which added up to a small fortune.
He then advised me in a very rude manner, that if I can’t afford the procedures, that I should have her put down.
The secretary then advised me that “she was going to die anyways” & started suggesting naughty foods like chocolate, & burgers, that even an inexperienced person would know that these are toxic to dogs.
Very appalled, & disgusted by the wayt I have been treated.
I do NOT recommend anyone to visit this “So called vet”
👎👎👎👎👎👎👎👎
PS. She’s fine now, the reason all along was, she just needed anti biotics (which I was able to get from ANOTHER, Vet, over the counter, without a vet fee).
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Pachita Pena
Always a friendly and reliable place to take my fur baby.
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Geoff Burdon
We have taken both our dogs there from puppies.
Helpful ReviewThe staff there are very friendly and always ready to help.
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Nathan Stratford
The where very good and cheap
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s mash
Great vet, always helpful
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Firefly 1
I DO NOT RECOMMEND AT ALL!
Helpful ReviewI took my dog who had a tooth infection and it was Dr. G. Ashton who tried to examine my pup. She wouldn’t let him examine her mouth and kept it tightly shut. The vet only got a small glimpse from the side of her mouth. He then said that he needs to get most of her teeth pulled out as they were deteriorated. I asked if there was an alternative, to which he replied: Either that or euthanised!
I asked him how could he even determine that without proper examination!
I think money is more important than our beloved pets to him.
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Kylie Panizzutti
Dr Gary is so calm and kind
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Stuart Hogan
Quality veterinary service from Garry and the team
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Nick McDonald
Would not recommend for backyard or pet chickens (which is pretty niche). Didn’t seem to have much of idea, put my chook on antibiotics for week, she kept declining. At followup, he said if we wanted to persist we should go somewhere else and that normally he would just autopsy a few birds to be able to treat a commercial flock. Went to another vet but her liver shut down.
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Sarah McInney
Dr Gary is a miracle worker we cant thank you enough for all you have done for us
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Hayley Meca
Great place , great staff , would definitely recommend.
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Nicole Holland
Great clinic very friendly
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Rebecca Arena
They looked after our maremma with the most love and care. She was completely at ease with the vet and nurse.
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mohammed Ali
Best of the best ,, very happy and they are reasonable with the price
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Lonnie Clarke
Great vet,great staff at a very difficult time they were extremely patient and understanding. They could not have been more helpful throughout.
Helpful ReviewIf you are looking for a really decent veterinary Hospital I highly recommend them .
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John Sacco
My Ragdoll cat is always well looked after. The staff and vets here are great. Recommend this vet to all my friends.
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Darren Stevens
Good customer service and knowledge and caring vets, alot better then dr spot
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Sasha B
Were fantastic with my cats nail clip. My cat was very agitated and anxious. The vet took their time and allowed me to cuddle my boy in while he got clipped. Super polite and very affordable.
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Alfia Hachett
Great service.
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Amith Chandra
Awesome puppy skoll
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Mohamad Charafeddine
Very nice and easy to talk to
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Marco Zugna
Great place very helpful and friendly staff
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Ames Faye
They went above and beyond. They fit us in with no notice and as busy as they were still gave my kitten a detailed examination and made us feel like we were in safe hands. Kitty was back to herself after some antibiotics
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Mark Koosache
I have the utmost faith in Gary and his wonderful team. They go above and beyond with their care and compassion. They saved the life of my Chihuahua, when she should have passed. I have no hesitation in recommending them to anyone that loves their furry family members.
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caroline mcgeown
My dog had seen a few local veterinarians due to an ear problem. This went on for months with countless visits to the vets. Nothing was ending my poor boys discomfort. One visit here they advised surgery which was done, we were given a care plan. Guidelines on how to care for him after surgery. The surgery with everything included was so much cheaper than I had expected. My boy has never had an issue from that day onwards. I highly recommend the staff here they know there stuff. Most importantly we love our animals they are family members so they deserve the best care.
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Melissa Ruzic
Great did not answer door fast enough
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Merrick Davies
Experienced and attentive proffessional team
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Simeon
Fantastic and very attentive and kind vets and staff. Reasonable pricing, and they even give you a follow up call a few days later to see how everything’s going
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Mani G
Great vet, very helpful and understanding
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eloouss pog
The worst possible vet to visit. Disgusting
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eliassirr
Took our dog to them, could not tell us what’s wrong with her, killed her within two days, charged us $4000, without being able to tell us what caused her death and still have the audacity to ask for further 400 dollars. They may appear to care about your pet, but clearly, they do not. Very bad. Do not recommend at all!
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Ben Brewin
Had two pets neutered on the same day, great communication from Team pre and post operations.
Helpful ReviewTeam was very considerate with my requests regarding both pets.
Would recommend based on my experience.
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Dot Dot
Friendly staff and good service
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Lem Brown
The staff are amazing. Thank you for the exceptional care you have given to Maddie and the support you have given our family.
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Daniel Rodgers
Excellent service, very straight forward, always helpful.
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Maralyn Scott
I thought you were very kind when l had to put my dog down kind vets and will be back agaln
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queen Nafia
Staffs are very good and also very friendly. And also reasonable prices price. Highly recommended.
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Nathan W 26
My dog had a wonderful time
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Maria S
Very friendly ,helpful and informative staff,my dog seemed really comfortable through her checkup and vaccination.Will definitely be back to use their service again.
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Max Walker
So good, you helped me a lot with my dog the other week!!
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Glenn Stephenson
What a fantastic Vet Gary was a breath of freash air when poor Oily decided to protect his territory and ended up with ulcer a quick cut and now his started mending. Would recomend Campbelltown Vets.
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Amanda Lagerlow
Great staff, professional and caring service
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Sharron Rowley
Great staff
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Maree Hansen
Very helpful and pleasant staff
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M Marcius
Thanks for helping Brad out, he pulled up well!
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Kim
Excellent service. Reasonable prices
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David Gray
Very expensive
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Alex A
I needed someone to look after my cat while we were on holidays and this place was perfect. The cost of 20$/day, which incl. food, was reasonable. I called them during my holiday to make sure everything was going ok, and they were happy to answer my questions. When we picked him up after, he put on a bit of weight, so they fed him well. I dont think they let pets out of their enclosure, it would be good to have that as it would provide a means to exercise.
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stacey hardman
Friendly and professional
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Lynette Kres
Caring and good service.
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Bernadette C
Great service from this vet.
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Jenny Stachurski
Friendly and helpful
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Lauren Rotondo Wilson
Very clean. Go there for puppy school
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Leonie Stewart
Have been there with both dogs before but yesterday our small elderly dog was the victim of a large dog attack. Operation 1.5hours trying to save her (which they did). They gave the truth in answer all enquiries in a caring and professional manner. So far the outcome is good and the cost including meds was not as bad as feared. We were also well coached on wound care before we were permitted to take our stitched and battered girl home. Thanks to everyone there.
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Kim Lambert
Very friendly and knowledgeable staff. We have taken our pets here for years.
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Sophia Cockroft
Our cat was really well looked after here. The vets and the staff were friendly, professional and responsible. They would call me to update me how my cat was doing daily when my cat was hospitalised in there. The cost was reasonable as well. I recommend this veterinary.
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Dave Mongan
Good service very helpful and friendly. Very caring with my dogs.
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sharon Capell
NOT HAPPY WITH THIS VET AT ALL! Our family dog was completely misdiagnosed with a spinal injury – he had not eaten in 2 days and – no xrays or blood tests were ordered just tablets and injection given and told to leave the dog alone for 3 weeks.! Sadly our dog got worse in only 3 days and we took him to Rossmore vet who took one look at him and said it had nothing to do with a spinal injury – blood tests were ordered and it was discovered he had a blocked intestine due to maybe cancer. He underwent an op and came through, however his heart was not strong enough and suffered a heart attack after the op. My point being if this vet
Helpful Reviewhad diagnosed our dog properly in the first place his heart would have been stronger to survive the operation. The only decent thing they did was give our money back for the tablets and injection. This vet also had the hide to say to me that dogs cant die from heart attacks!
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Theo Kalaitzis (VTA)
Internal processes & customer service need improvement, billing disputes can be resolved if persistent. Pets outcome was positive, which is the most important aspect using this vet.
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Lauren Anna
Awesome staff very friendly and welcoming
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Warren_of_the_wild
The Vets here have been caring for our dog for over 15 Years. I cannot fault thier care or service. We moved across Sydney and still take our dog back to see them.
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Julia Alison Green
Great service, staff are friendly and helpful.
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