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Family Vet Centre Grooming is featured on The Pet Community as a trusted provider of grooming services.

Family Vet Centre Grooming Contact Information and Customer Reviews
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Reviews (10)

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4.8 out of 5.0
Rating 4.8

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
Family Vet Centre Grooming has been showered with praises by its clientele for its outstanding service. The team at the centre, particularly Dr Melinda, have been commended for their exceptional care and compassion, particularly during the hard times of losing a pet. The after-hours service was also lauded for its proficiency and kindness. Customers have highlighted the centre's commitment to keeping them informed every step of the way, especially during emergencies. Despite a single unfortunate incident involving an error in vaccination, the centre's overall reputation remains highly positive, with the majority of customers happy with the swift and friendly service. The centre's enduring relationships with clients, some lasting 20 years, further testify to their credibility and dedication to delivering the best care.
Last Updated: 2023-10-19


All reviews

  • Gus MacLeod
    Reviewed on Google

    Couldn’t rave about the team at Family Vet Centre any higher!

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    • Family Vet Centre Grooming

      Thank you Gus! We do hope your cheeky little pup is feeling better and back to his usual happy self in no time!

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  • Jessica Hatton
    Reviewed on Google

    Dr Melinda was amazing today when we sadly had to say goodbye to our beautiful girl, it was our first time to the clinic and I wish we had been coming here all along. She treated our baby with the upmost care and compassion, thank you Melinda.

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    • Family Vet Centre Grooming

      Thank you for your kind words Jessica. We hope that the memories of the many years you spent together bring you some comfort on this sad day 💛

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  • Janice O'Rourke
    Reviewed on Google

    I had the sadness of losing my dog to snakebite recently and the after hours service was excellent. Sadly, my long time pet had passed by the time we got to the vet but the vet and nurse grabbed her and ran her inside, initiating treatment as soon as possible. They were so very caring and respectful to my Tess and to me. They cared for me and whether I could drive home, and allowed me time to make my decisions about taking Tess home.
    I am very grateful, as they were the one kindness in my whole trauma. Professional, but so much more..

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  • Geoash0405
    Reviewed on Google

    We usually go to the Wodonga Clinic! But I just wanted to say how happy we are with the love and care provided for our little dashie who required urgent surgery. Thank you for explaining every process, keeping us updated and informed.

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    • Family Vet Centre Grooming

      Thank you! Our team are passionate about the care and well-being of our patients and we are thankful that we were able to provide help and support when it was needed.

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  • Elizabeth Weir
    Reviewed on Google

    Amazing vet practice. They go above and beyond.

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    • Family Vet Centre Grooming

      Thank you Elizabeth, we really do love what we do! Our dedicated veterinary team are always doing their best and appreciate your feedback 💛

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  • grantPatrick gibbs
    Reviewed on Google

    Good service, nice and quick.

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    • Family Vet Centre Grooming

      Thank you, we appreciate your feedback.

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  • Rose Cooksey
    Reviewed on Google

    We highly appreciate your kind thoughts and compassion during the past week while our furry baby Bob suffered from seizure. Can’t thank you enough for all your supports when I thought I couldn’t handle the hardest decision we made last Saturday. Keep up your excellent rapport to your client Family Vet Ctr WODONGA Team. Cheers Brad & Rose Cooksey

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  • Shirley Stanborough
    Reviewed on Google

    Didn’t have a long wait before being attended too. Friendly staff.

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  • Jacqueline Owen
    Reviewed on Google

    Unfortunately Dr Jane gave our dog an oral vaccination by error as an under skin injection – so we were given antibiotics to give to our dog for a week to counteract. Then he was given the proper under skin vaccination and he yelped with that. He has had many vaccinations over his 3 years and never had that. We will not be returning, I’m sorry to say. It may not be life threatening for the dog, but he is not well today and wasn’t all night so we are very unhappy with the service and treatment and are very distressed.

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  • Jaclyn

    I have been taking all my fur babies to their Albury and Wodonga clinic for around 20 years now. The staff have always been lovely and provided the best of care to my fur family. Dr Nadine Miller especially has gone above and beyond to care for them over the years. I highly recommend them.

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  • Family Vet Centre Grooming

    Thank you!

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  • Family Vet Centre Grooming

    Thank you Belinda!

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  • Family Vet Centre Grooming

    Thank you Karen!

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  • Family Vet Centre Grooming

    Hi Sid, can you clarify what day you came in so I can give you a call? Or can you call the clinic directly? Many thanks.

    Helpful Review
  • Family Vet Centre Grooming

    Thank you Heath!

    Helpful Review
  • Family Vet Centre Grooming

    Hi Joel,

    Medical care and medication for people is heavily subsidised. Unfortunately, there is no medicare or PBS for pets and the cost of the provision of the equipment, facilities, skilled staff and medications required to provide quality veterinary care is all part of what veterinary practices need to charge.

    Helpful Review
  • Family Vet Centre Grooming

    Thank you Carmel!

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  • Family Vet Centre Grooming

    Thank You Rosmary, Your kind words are appreciated and we are thankful that we were able to help.

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  • Family Vet Centre Grooming

    Thank you Francesca!

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Business ID: 2277

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