Petbarn West Wollongong believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.
We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.
We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.
So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.
Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!
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Leanne
First Review
Enjoy coming to this store, has a lot of products which is good. Staff are friendly, especially the young woman at the counter Larissa, always has a smile on her face and lovely to chat to!
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Patricia Leo
First Review
I have a small dog who hardly drinks due to a collapsing trachea. I spoke to Tanya who suggested a Royal Canin pouch food which was fairly wet so worked well. Also she suggested a tin of powder called Nectar of the dogs and cost $40. It was useless because the dog wouldnt touch it. I used a quarter of a teaspoonful out of the whole tin. Such a waste.
Helpful ReviewWhen I took it back the lass on the till was most polite but needed to call over
an older person who did nothing in the way of public relations. She could not
have cared less and sent me away feeling I should never have expected anything to be done. I wont be back .
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Jenn
First Review
We were very impressed with the range and service at Petbarn Figtree. We were served by Will and were thoroughly impressed by his professionalism and knowledge of the fish and products available. It’s a nice change to find a company with friendly and personable staff, we will definitely be back.
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Shar Booth
Great range knowledgeable staff
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Sarah-Jane Harvey
Online service is fantastic, delivering quick when same day delivery. Purchase packed well, never had an issue always happy to shop with them.
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Rhonda Michlmayr
Very helpful staff
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Anita Kravchenko
Loved the 🐟 fish & snails I 🐌 adopted
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Cheryl Johns
Great place to buy Pet accessories. Lovely Staff.
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Nanci
Good range of stuff – but needs more rabbit toys treats
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Steve Adams
Good products
Helpful ReviewFriendly staff that know their products
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David Mackay
Friendly, helpful and knowledgeable staff,
Helpful ReviewLarge range,
Recommended
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Steven Adams
Good products
Helpful ReviewFriendly service
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Stephanie Amos
A good sized store, well set out, great parking, and friendly helpful staff.
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Phillip Jones
Friendly staff, pet compatible always nice
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Jackie Holman
Good for some things,but found some things over priced compared to other places
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Amanda Mead
Very helpful staff
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Robert Chilton
So this Pet Shop is hidden away from the street in Figtree even know it is classed as Wollongong. Shop was kept clean. Staff were friendly.
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Paul H
Was spending $2k per month at this store. My experience today was terrible. Rude & ignorant is putting it politely. Will never be back !!!
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Mikey Chup
What a joke I went out to buy super worms and when I checked them at home they were just normal meal worms
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Shahad Soffia
Good
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Rodney McEvoy
Good range and staff knowledge of product
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Alison Cambridge
Huge range of products. However, looking for soggy jackets as just had my dog shaved and weather had turned cold. Funny could order on line but none in store, told they were a seasonal item, who knew
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Lauren Rueda
Great prices, experienced staff that offer great advice and service
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Miriam Glennon
Everything you need
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ILLAWARRA AQUATICS
New fish section is much better than the last (although some fish don’t look the best, majority look much better). Staff are friendly and they have a decent selection of aquarium related products.
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Irene Entwistle
Good
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Sandra H
I love visiting this store for their range of fish! Aquariums are lovely and clean and staff are generally very helpful. Usually leave with more than I intended to purchase. Well done Ladies and Gents!
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alara ozkan
Very friendly, nice customer service
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Judith Jurriaans
i would just like to say how i appreciate the service from a young man called Will . Helped us so much on a few different occassions pleasant and helpfull a credit to his job thankyou Will for your sensible advice
Helpful Reviewon the care of our fish
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Mav
These guys don’t know how to care for their fishes. You walk in and see some of them dying already. It has been heart breaking to see 3 of the 5 fish get sicker and die. Never coming back to this place again.
Helpful ReviewSome one needs to sort their fish health out so that those poor fishes can have a thriving chance of having a good future.
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Petbarn West Wollongong
Hi Mav,
Thank you for your feedback and bringing this to our attention. We are sorry to hear of your experience in one of our stores. We take feedback like this very seriously and would like the opportunity to discuss this with you further.
If you could please email us at info@petbarn.com.au along with your contact details , a team member will then get in contact with you.
Regards
Helpful ReviewThe Petbarn Team.
Bec Lane
Awesome
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Lynne Thew
I get my crickets etc there for my tarantulas etc.i wish they had more in stock.
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Manuel Vescio
Great personal service… wide range, competitive prices!!
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Kerrod Norberry
Staff are always friendly, always have the stock I want and always at a reasonable price !
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Pauly James
Dog food was good and cheap to keep
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Emily M
Will is the best help for fish, great knowledge and friendly staff
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matt bucheler
Lovely service
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michelle summerill
Gr8 shop and team
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Kristy Norman
Very friendly and helpful. Had everything I needed
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Teena-leah Coster
Awesome.. Great petfood. Huge discount if your a member and friendly service
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Kate Hammond
Love that they have afterpay, was able to get more stuff for my pets all at once!!!
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Graham Holmes
There is a lot of scratch cocky scratch cocky
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Carl Dimarzo
Overpriced
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Anderw Schofield 1
Good story and good people willing to help you with oll your needs love the place go and check it out for your safe
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Kevin Brown
They had the wrong price tag on a bird cage. Should have been $850 but instead it was $500. When they found the mistake they still honoured the sale. Highly recommended.
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albert taylor
Helpful and friendly
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juan José carvajal
Good 👍
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Gary Palamara
Very friendly and helpful
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David Green
Made my puppy very happy.
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Alex Davis
The staff are wonderful and love seeing your pets come in. Good range of products for your best mates.
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Daniel Forsyth
Lovely day to walk the dogs on this dog friendly beach. We are so lucky l
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MPI Building and Pest Inspections Wollongong (MPI Building and Pest)
Friendly staff and great service
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Teresa Mackay
Had everything you need
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O. K.
It wasn’t neat and fully stock like the other branches. But I like Petbarn anyway!
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Peter Pell
Staff rude and just are not interested in what they have in stock😒👎
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Lukas Johnston
Finally new fridges….
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Kerrie Mallon
Staff are always happy to help with anything. Polite and friendly staff
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Georganne Collett
i love this shop…always have what i need at a good price
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katherine mcdonald
Click and collect very efficient
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Emmaleene Matthews
Iv being going to this store for 3 years and every single time the staff have been so friendly and kind! My dog loves going into the store because the staff always give him a treat and lots of pats! They have everything we need for our dog and outstanding customer service I will never go anywhere else 🙂
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Paul “paulpjred” Ryan
Good range at a fair price.
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?
Convenient spot
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Jason Raso
Just got ourselves a new pup, and went and checked out Pet Barn.
Helpful ReviewWow, very impressive.
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Allan Wright
Petbarn is located in Figtree a suburb of Wollongong.
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Michael
Great range and very friendly staff. Always happy to help and answer questions.
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Abdullah Anwer
Good
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Allan Turner
It was ok .. had to wait for service though
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Kaihla Stuart
Excellent and knowledgeable staff
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dennis taylor
Great advice from staff. Shop is well stocked.
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Kym Berwick
Large variety of products and friendly helpful staff.
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K Forster
Good service, range could be better
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Debbie Scerri
Great staff, great service, very knowledgeable and very friendly
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Brendan Harris
Friendly service has everything I need for my dogs
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Damien Mei
Awesome environment great product selection plus service with a smile
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Matthew morgan
Good
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Jeff Young
Helpful staff great selection of everything
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Mark Osborn
Fingers Crossed🤞 Was There For A Job Interview
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Yusuf Yusuf
There prices are so inflated
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harry warrilow
Empty tanks a fish was floating dead in a tank half-eaten. very little stock and a store attendant who kept saying to easy. disappointing
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Nelle Hurry
Nice sized store with alot of options for pet food, litter and supplies. Friendly staff and decent sized carpark
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Natasha Wenman
Friendly helpful staff, well laid out store.
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Lisa Readdy
Good advice and knowledgable
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Michael Brady
Great range and very friendly staff. Always happy to help and answer questions.
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Brendan Fisher
Great selection of products and really helpful staff
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Natalie Kidson
Staff are super friendly and helpful
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Joshua Phillips
Regular petbarn, nothing bad and nothing exceptional. Had what we were after.
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T Q
Pricing is absurd due to the necessity of the products
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Petbarn West Wollongong
Hi There,
Thank you for taking the time to provide us with your feedback.
If you would like to give more information on how we can improve please call our friendly customer service team on 1300 655 896 option 5.
The Petbarn Team
Helpful ReviewAllan Murray
Great selection of pet toys, food and anything else for your pet.
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Petbarn West Wollongong
Thank you for your great feedback.
The Petbarn Team
Helpful Reviewdarren harman
Great service n really nice staff
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Jessica Greenland
Lovely friendly staff.
Helpful ReviewThis store has EVERYTHING you need
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Fiona Van Gerven
Wonderful welcoming staff. Massive array of everything you could possibly need. Love this place.
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Business ID: 15058
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