Frequently Asked Questions For Pet Owners

[vc_toggle title=”Can a business remove my review?” style=”style-2″ type=”simpleline” icon_simpleline=”” use_custom_heading=”true”]Firstly remember that whilst you’re entitled to leave a negative review it must be respectful to the business and that other pet owners may read your review in future. Any offensive and/or repetitive reviews may be censored or removed at discretion of The Pet Community adminstrators.


The Pet Community is built on honest feedback and trust, for this reason we will not remove any negative reviews unless necessary. The business cannot remove your review.


Some businesses have an opportunity to respond to reviews and may do so. You will also be able to respond if you have an account with The Pet Community.[/vc_toggle][vc_toggle title=”Why can’t I see opening hours for some businesses?” style=”style-2″ type=”simpleline” use_custom_heading=”true”]Not all businesses promote their opening hours.We recommend that you contact the business for their current opening hours.[/vc_toggle][vc_toggle title=”I can’t find the business that I want to review” style=”style-2″ type=”simpleline” use_custom_heading=”true”]We prefer that you ask the business to promote themselves on The Pet Community so you can leave a review.
Alternatively you can request us to add the business through our contact page.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]