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Frequently Asked Questions For Businesses

How can I add my business to the pet community?

Please view https://thepet.community/business for more information on how to add your business to this website.

The information about my business is incorrect, how do I fix it?

1. It’s important to ensure you have claimed your business page. Click here to claim your business.

2. Once you have claimed your business page you will be able to update the information displayed on your business page*.

*Applies to paid plans only. Free plan changes can be made by contacting the pet community or emailing [email protected]

Can negative reviews be removed for my businesses?

No, business owners and The Pet Community cannot remove any negative reviews. The community is built on honest feedback and trust, for this reason we will not remove any negative reviews.

 

Businesses on a premium plan have an opportunity to respond to reviews and we highly suggest this. Often there is simply a misunderstanding and respectfully acknowledging and responding to a negative review can reflect positively to others reading your reviews.

 

We also recommend that rather than thinking about removing negative reviews, your business should focus on generating more positive reviews. Ultimately the positive reviews will (hopefully) far outweigh the negative reviews.