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Vet HQ Double Bay Contact Information and Customer Reviews
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Em W
Reviewed on GoogleLast week we had to take our little cat Ziggy into vet HQ. He is an inside boy and we were nervous about how he’d react. Dr Ivan Duong made us feel so welcome and calm. He examined Ziggy and didn’t care that he was covered in orange fur. Ziggy was happy and exploring the room, not bothered about being poked and prodded. My partner was very worried, but Dr Ivan made her feel incredibly relaxed and confident that Ziggy was just a little anxious. With the medicine and care Dr Ivan recommended Ziggy is his normal happy self again. The whole experience was lovely and welcoming, thanks very much Vet HQ and Dr Ivan.
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Roberta Fairbairn
Reviewed on GoogleI wrote the below review four years ago and Roxy was in the wars again recently. Dr Ivan took one look at the lump on her chest and arranged surgery for the following day. It turned out to be the best decision as it proved to be a malignant melanoma.
We cannot praise Dr Ivan highly enough, nor the highly professional team of other vets who helped Dr Ivan, the veterinary nurses, reception and admin staff.
The whole team at VetHQ are passionate about what they do and their kindness and caring is exemplary.
Roxy has made a full recovery and after many return visits for check ups, she got the paws up from Dr Ivan.
We have been clients for 13 years now and it’s certainly been the best decision we made for veterinary care.
Huge thanks to the VetHQ team.
Roberta, Brian & Roxy
Quite simply the best vet practice ever!
Helpful ReviewA dedicated team of professionals who always go the extra mile and obviously love what they do. Geoff saved our dog’s life five years ago through his extraordinary skills as a surgeon.
Whether it’s a pop in visit to pick up flea treatment, an annual check up and vaccination or a full blown emergency, this team do it with care, amazing attention and oodles of love for their furry or feathered clients.
Did I mention fun?! The happiest, cheeriest team you could hope to meet who also make the best cup cakes for their annual fund raiser for the Sydney Dog & Cat Home.
Needless to say, choosing Vet HQ was the best decision we ever made for veterinary care and we’re customers for life.
Thank you Geoff and all the team.
Roberta, Brian & Roxy (woof woof).
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Daniel Friedman
Reviewed on GoogleWe recently moved to the area with our 9 year old Pomeranian and we’re referred to Vet HQ. We have been very pleased with their professional and personal approach to care and very happy to be a new patient! This is a great, reputable and caring practice.
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Richard W.
Reviewed on GoogleVet HQ have been taking care of my beloved dogs for 16 years. Yes my oldest Labradoodle, Max, turns 16 next week and his longevity is a testament to the incredible team of vets, front office staff, management and nurses. Special mention to the head of nursing , J.J who is incredibly compassionate and caring and Mariko who is head of grooming and also a vet nurse.
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MrAdambmac
Reviewed on GoogleHighly recommend – my rescue who came back from LA with me has been looked after perfectly. They picked up exactly where the LA vet left off, made sure Bruce was fine post flight, shots etc, most recently the care & attention to a limp/injured paw has been phenomenal.
Easy to contact, really helpful in finding appointments even when clearly booked solid. Can’t speak highly enough.
Adam
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Amelia R
Reviewed on GoogleMy family’s cats and dogs have been clients of VetHq for many years and I can’t imagine going anywhere else. While I usually see Dr Tony or Dr Caryn as our pets know them well, every other vet we’ve seen has also been fantastic – thorough, always taking the time to answer questions, and discussing the reasons for any treatments they recommend. The nurses and reception staff are delightful to deal with too. Thank you for looking after our precious furry family members!
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Marisa
Reviewed on GoogleI cannot speak highly enough of the team here but most especially Kristie who is the most reliable and professional person you could hope to find for dealing with your pets. She has looked after our cats for years at cat boarding at Vet HQ and we adore her. She is a wonderful human and I’m always so grateful for her help.
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Karina Crombie
Reviewed on GoogleVet HQ have been amazing with my 12.5 year old spoodle. They have been looking after her for 8 years and keep me up to date with vaccinations.
Helpful ReviewThey’re a wealth of knowledge and also very caring and kind.
I highly recommend ☺️
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Lauren Braid
Reviewed on GoogleNo words can express how grateful I am to the incredibly dedicated and passionate team at Vet HQ Double Bay! The absolutely saved my puppies life and went above and beyond in their care for him. They all truly care and I wouldn’t take my pet anywhere else.
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Bell Kirk
Reviewed on GoogleIt has been incredible witnessing the improvement in our 14 yr old labradoodle after commencing dry needling for his chronic arthritis. He is so much happier and mobile. It truly is amazing. Thank you Vet HQ and Geoff !!
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Will
Reviewed on GoogleOur old cat (19 and very dear to the family) received very kind and diligent care from Dr Suead today. Excellent communication too. Thank you for looking after her.
Also, the entire VetHQ team is doing an excellent job in managing logistics under difficult COVID-era conditions. Our visits went without any hiccups – thanks.
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Tara “Taters” Mannering
Reviewed on GoogleThe team at Vet HQ Double Bay are nothing but exceptional, each and every visit is handled just as thorough, friendly and professional as the last.
Helpful ReviewHaving had appointments for multiple minor and major reasons over the past year or more I just wouldn’t want to take my boy anywhere else except to the team here.
Also, to handle staff shortages in the current pandemic the way they do is beyond impressive, you would never know by anybody’s demeanor that there was any additional pressure on the team – credit to you all, exceeding expectations as always.
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Christiana Fantl
Reviewed on GoogleI was so impressed with the level of service the staff offered. I spoke with Brie several times when wondering whether or not to bring in our puppy for a check up for something which may or may not have been serious. Brie was so friendly and offered excellent, sage advice. There was never any pressure to make an appointment and, amazingly, I was told if I made an appointment but then decided it wasn’t needed, I could call and cancel with no fee to pay. The best comment Brie made was that it would always be their preference that a pet is well enough NOT to have to come into the vet. I highly recommend Vet HQ. Geoff and his team are the best.
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b Bracher
Reviewed on GoogleThe consults are overly priced and their prescription meds are often 2 – 3 times more expensive than anywhere else. Double bay double pay ?????
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Vet HQ Double Bay
Thank you for taking the time to leave us feedback. We’d like to speak to you more about your concerns. Unfortunately this profile does not match any client in our system, and seems to have been newly created just to leave this review. If you could contact us on 9326 1255 we can discuss any concerns with you regarding Doug and his treatment. In regards to the consultation price – we pride ourselves on delivering the very best in veterinary care to our clients. Our price is based on the time Ashley and our highly trained vets spend listening to you to fully understand your pets needs and any concerns you may have, in order to provide the best possible care and outcome. Our consultation price is comparable to other clinics not only in the area, but also the whole state. We do hope that this explanation helps, and that the level of service we have provided encourages you to come and see us again. Geoff Golovsky, Owner and Principal Veterinarian at Vet HQ
Helpful ReviewArnica Kovacs
Reviewed on GoogleI am so impressed with the level of service provided. My poor cat passed away suddenly and the team at Vet HQ have been nothing but helpful, supportive, caring and overall amazing humans. They call to check how everything is going and they remember you when you call them. I would recommend this vet to anyone. During sad times the team make you feel loved. Such a great team. Thank you all so much!
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Vet HQ Double Bay
Hi Arnica, thank you so much for those lovely words. Again we are so terribly sorry for the loss of Marley – all of our hearts are heavy at his sudden passing. If there is anything at all we can do, or you need to talk, please reach out to us. Take care, Dr Suead and the Vet HQ team
Helpful ReviewChloe H
Reviewed on GoogleLovely and caring people, they really looked after our dog. We can not thank you enough
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Michelle Young
Reviewed on GoogleVet HQ are a dedicated team of professionals who always go the extra mile! They continue to show our fur babies the most incredible amount of love and support. I have no hesitation in recommending Vet HQ and their incredibly knowledgable staff.
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Vet HQ Double Bay
Hi Michelle, thank you so much for your review! We love seeing you, Ginger, Gizmo and Ozzie <3. Give them all pats for us and we look forward to seeing you all again soon :). Take care, the Vet HQ team
Helpful ReviewBrett Thomas
Reviewed on GoogleI would not take my two dogs anywhere else. Every staff member at Vet HQ – from the front desk, groomers, daycare and through to the vets – are caring, empathetic, warm and professional. They treat my two like they were their own. And they go above and beyond every single time. Thanks to Vet HQ going to the vet is a pleasant experience.
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Richie L
Reviewed on GoogleThe veterinarian I saw was quite useless and only after money.
I came in with my cavoodle who at 5 years old had started experiencing allergies (never had them before). The veterinarian was quick to prescribe tablets for the itching, and an injection for the allergy for $200+ a pop, every 6 weeks for the rest of his life. I asked what the allergy was from, and she replied with “I don’t know”. I told her that maybe if they tested and found out we could just eliminate the irritant, to treat the problem and not just bandage the symptoms every 6 weeks with chemicals. She agreed that seeing a dog dermatologist would be better but “this is just easier”.
I went the next day to another vet who suggested an elimination diet, within a month our pup was all clear, it looks like he’s allergic to the Twiggy Stix that we recently began giving as treats. VET HQ only wanted our money and acted not in the best interest of my dog.
Stay away from them. Unless you’re rich and ignorant.
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Dom DeMinaur
Reviewed on GoogleWe have been going to Vet HQ for over 5 years now and have always been very happy with the care shown to our fur baby. Geoff has been amazing
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Vet HQ Double Bay
Thank you so much Dom, this means a lot to both myself and my staff. We treat each pet as if it were our own, and care deeply about them all. We hope Tinker Bell is well, and we look forward to seeing your gorgeous girl again soon. Dr Geoff and the team
Helpful ReviewAlexandra