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Here's a summary of the most recent reviews on The Pet Community Earlwood Animal Hospital consistently receives high praise for its caring and knowledgeable staff, particularly for the vets Dr Todd and Peter. Customers highlight their exceptional customer service and evident love for animals. Visitors appreciate the vets' willingness to answer all questions and the time they take to help pet owners understand their pets' needs. Even when busy, the hospital tries to accommodate emergencies, and customers have lauded their ability to establish good connections with all the animals. However, there have been a few complaints about an allegedly unpleasant nurse and a lack of compassion during an emergency call. Overall, Earlwood Animal Hospital is highly recommended by most of its patrons for its stellar service, commitment and dedication to animal care.
Last Updated: 22/10/2023
Elizabeth B
Reviewed on Google
Lovely , kind, and helpful staff. Very clean and well organised. They lent us a cat carrying cage as we did not have one and we had a stray kitten hanging around and needed to check its microchip. Highly recommended
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Big Jbz
Reviewed on Google
My cat’s loves to see Dr Todd and I do appreciate helpful nurse’s.
Thankyou for you being for us.🙏♥️
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cn
Reviewed on Google
Peter and Todd couldn’t ask for more caring Vets
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Svetlana Archipov
Reviewed on Google
This Animal Hospital is also generous about the animals who bring their smaller animals in for treatment. We were running way behind schedule but they still allowed us to see Vet Todd who makes good connections with all the animals concerned.
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Earlwood Animal Hospital
Thank you Svetlana. Hope you & Akira are doing well
Steve P
Reviewed on Google
I like the vets, but won’t go back because of one of the nurses is just nasty and uncaring.
I dropped my dog in for a procedure, he was scared so didn’t want to go into the room with her. I could have easily coaxed him to going in but I wasn’t allowed to enter. She put a choker chain on him and dragged him in.
Upon pickup she then had the gall to comment on him being scared as if I was an abusive owner. I don’t know if she’s there anymore but now I’ve established a relationship with another local vet.
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Thomas Pantelis
Reviewed on Google
No words to describe to describe how all the staff are caring, understanding and take time without rushing..to pet owners needs,enquiries.
Please do not change.
Exceptional Customer Service.
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Arthur Papadatos
Reviewed on Google
Answered all my questions. Friendly and efficient. Happy going here
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Earlwood Animal Hospital
Thanks for taking the time to review us.
Libby Karawa
Reviewed on Google
Our usual vet is closed on Sundays and they managed to squeeze us in on short notice as we had an emergency with our kitten. The vet on duty was fantastic with our little kitty. She’s on the mend now, to our relief. Thank you again for the wonderful service & to the awesome team at Earlwood Animal Hospital. If I could post more than 5 stars ⭐️⭐️⭐️⭐️ I would.
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Janet Hill
Reviewed on Google
The vets & staff are very caring I have been going there for years..
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Elizabeth B
Lovely , kind, and helpful staff. Very clean and well organised. They lent us a cat carrying cage as we did not have one and we had a stray kitten hanging around and needed to check its microchip. Highly recommended
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Big Jbz
My cat’s loves to see Dr Todd and I do appreciate helpful nurse’s.
Thankyou for you being for us.🙏♥️
Share this review:
cn
Peter and Todd couldn’t ask for more caring Vets
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Svetlana Archipov
This Animal Hospital is also generous about the animals who bring their smaller animals in for treatment. We were running way behind schedule but they still allowed us to see Vet Todd who makes good connections with all the animals concerned.
Share this review:
Earlwood Animal Hospital
Thank you Svetlana. Hope you & Akira are doing well
Steve P
I like the vets, but won’t go back because of one of the nurses is just nasty and uncaring.
I dropped my dog in for a procedure, he was scared so didn’t want to go into the room with her. I could have easily coaxed him to going in but I wasn’t allowed to enter. She put a choker chain on him and dragged him in.
Upon pickup she then had the gall to comment on him being scared as if I was an abusive owner. I don’t know if she’s there anymore but now I’ve established a relationship with another local vet.
Share this review:
Thomas Pantelis
No words to describe to describe how all the staff are caring, understanding and take time without rushing..to pet owners needs,enquiries.
Please do not change.
Exceptional Customer Service.
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Arthur Papadatos
Answered all my questions. Friendly and efficient. Happy going here
Share this review:
Earlwood Animal Hospital
Thanks for taking the time to review us.
Libby Karawa
Our usual vet is closed on Sundays and they managed to squeeze us in on short notice as we had an emergency with our kitten. The vet on duty was fantastic with our little kitty. She’s on the mend now, to our relief. Thank you again for the wonderful service & to the awesome team at Earlwood Animal Hospital. If I could post more than 5 stars ⭐️⭐️⭐️⭐️ I would.
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Janet Hill
The vets & staff are very caring I have been going there for years..
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Leticia Correia
💕💕
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