Better Pet Vets is featured on The Pet Community as a trusted provider of vet services.

Better Pet Vets Contact Information and Customer Reviews
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Reviews (21)

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5.0 out of 5.0
Rating 5.0
  • Jason Rose
    Reviewed on Google

    My dogs love coming here. Very accommodating

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    • Better Pet Vets

      Thank you for your kind words, Jason. We’re happy to hear that your dogs love coming to our clinic. We appreciate your business and look forward to seeing you and your furry family members again soon.

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  • Jessie Cannon
    Reviewed on Google

    The front receptionists were AMAZING. The vet on the other hand, refused to look at my cat after one touch because she hissed. Told me she’s angry and she isn’t going to look at her, nor am I able to leave her in their care due to her being too angry. I’m sorry but you’re a vet, I thought it was in your best interest to help.. She’s a cat, most cats are angry, especially to someone they don’t know? I called another vet who helped me out.

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  • Steve Devries
    Reviewed on Google

    Don’t bring your own personal blanket or bed for your pet as they will throw it in with the rest of the washing and you won’t get it back

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    • Better Pet Vets

      Thank you for your review, Steve. We are sorry you couldn’t receive your belongings back. We sincerely apologise for this instance. Please don’t hesitate to reach out to our team so we can speak more about this and resolve the situation. We apologise for the inconvenience this caused you and hope that you’ll give us another chance in the future.

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  • Angus McGuire
    Reviewed on Google

    Friendly staff, looked after my kitty cat very well.

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  • Sandra Ruddock
    Reviewed on Google

    Caring vets, providing excellent care and communication. The RSPCA take their animals there.

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    • Better Pet Vets

      Hi Sandra, Thank you for the lovely review. Hope you and your fur baby are well

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  • Phillip Atkins
    Reviewed on Google

    Friendly helpful and saw us as new patients while on holidays

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  • E J
    Reviewed on Google

    Good

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  • Sandy J Leach
    Reviewed on Google

    Kitty sat my Boy when l had to go to Rockhampton for 3 nights he is home healthy and very happy to see me again l missed him too 🐈

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    • Better Pet Vets

      Hi Sandy, hope you and your boy are well and thank you for the lovely review

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  • Caitlin Nicholson
    Reviewed on Google

    Brilliant, knowledgeable, caring staff who care about your pets. I love that they recognise your pets when you walk in!

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    • Better Pet Vets

      Thank you for your kind words Caitlin, we hope Maloo and Chia are doing well!

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  • Rebecca Roth
    Reviewed on Google

    Never again! Our story doesn’t need to be displayed here. Do your homework. Ask questions. Look alsewhere.

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  • Scott Ingram
    Reviewed on Google

    Very attentive, informative and caring. Good value.

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  • Gabriele Walchshofer
    Reviewed on Google

    My dog loves it as well, the staff are great and so are the Vets.

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  • Rechelle. Basista
    Reviewed on Google

    The most caring wonderful kind hearted people, had to make the hardest choice to put My fur baby down, the vet, nurse and staff were wonderful. We were able to spend as much time as needed with him and they organized his cremation, did paw, nose prints and kept fur for us. Thank you so much better vets .

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    • Better Pet Vets

      Hi Rechelle, thank you for your kind words and for choosing Better Pet Vets. We are so sorry for your loss and appreciate the trust you placed in us during this difficult time. We are glad we were able to provide you with the support and care needed. We hope that the memories of your time together will bring you comfort in the days ahead.

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  • Stuart Joy
    Reviewed on Google

    Great service like always. You can tell they care about your pets.

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  • Jen Gilbert
    Reviewed on Google

    Gr8 vet in Mackay

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  • Erica Moloney
    Reviewed on Google

    Great service and friendly staff

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  • Kiara Allen
    Reviewed on Google

    Receptionist’s are super amazing and friendly. Vets are incredibly, high knowledge, pets care is their top priority. One big happy family it feels like!

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    • Better Pet Vets

      Hi Kaira, We very much appreciate you kind review and hope to continue making your experiences amazing.

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  • Molly Gill
    Reviewed on Google

    Worst experience ever . We had a appointment at 11.30 and were left waiting until 12.-15 with a highly distressed elderly dog in a small hot confined room . At 12.15 a vet came in and said he was just going to check on another dog and would be right back . We walked out at 12.30 in absolute disgust . Will never go back or recommend this place. The supposed critical dog he was attending to were running around just fine . Just looks to me as if they are all about the profits and squeezing in as many clients as they can at $160 consult free on a Sunday

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  • Darren Laurens
    Reviewed on Google

    Over price they don’t look after your pets .all they care is the next pay check

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  • Johnathan Duncan
    Reviewed on Google

    Worst service I’ve ever received, they are over an hour late to appointments every time we go in. When you ask the front desk what is happening it’s all excuses and being clueless. I wouldn’t recommend this service.

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  • Terri

    Took my feline fur child there yesterday to have a painful swelling under her tail looked at. My old vet had closed down and this was the nearest vet to me. Turned out she had a nasty abscess. No appointment, they looked at her within minutes of my arrival, admitted her for a minor op and had her home a few hours later. They rang me this morning to check on her. That’s going above and beyond. I cannot recommend this vet highly enough. They are absolutely awesome.

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Rating

Business ID: 13722

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