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Aspendale Gardens Veterinary Hospital Contact Information and Customer Reviews
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lingo mandarin
Poor service, unprofessional customer service, not recommend to anyone send pet to this vet ! Waste time and money.
cancelled our appointment without notification, I have no access to answer Yes to their robotic message system while I called them a day earlier and confirmed we will take our dog for vaccination . No any solution. Result is no any apologize and just send us to other vet. Unfriendly and negative service.
My child with me, no shouting, just discussing option solution with the staff and no any apologize and no effective solution , just told us to go somewhere else in a rude way. not recommend to any one , poor service, not professional .
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Aspendale Gardens Veterinary Hospital
Our staff have worked so hard throughout numerous lockdowns and care so much about looking after our patients as best as possible. We have tried hard to see all pets despite staffing shortages due to illnesses and restrictions. Unfortunately we cannot tolerate people shouting at our team members and hope you have been able to find a vet who is willing to accept this behaviour.
Helpful ReviewV J
I’ve never met the vets but one of the ladies on the front desk is really rude so my pets won’t ever go there.
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Deborah Anders
Moved to Edithvale 3yrs ago beautiful community and very welcoming of us country folks moving to Melbourne! from country Victoria. I rang this local vet this afternoon and beside myself with my King Charles Max 8 yr old having some sort of seizure and frothing and gurgling at the mouth and a grand marle type seizure…. My 18yr old son diagnosed Asperger’s who had his first grand marle seizure 2 years ago at 17 and 13 more very deadly serious seizures, ambulance mica paramedics and Clayton hospital have been 200% well beyond what they are expected!
Helpful ReviewMax who my ex and I bought for Harry so he could learn to love and my god best friends!!! All went horribly bad and this afternoon Max whilst I was on my Mac nearby started gurgling and went stiff…I ran to him and held his heart my boyfriend is a retired mica paramedic and performed CPR .I panicked and found the closest vet via Google. I was trying to keep my 8yr old King Charles cav alive with CPR and hysterical (it’s family and I’m distraught) the cold hearted receptionist heard my call and put me on hold… then said they were too busy and couldn’t help me but happy to give me a number I could call for other emergency clinics.
Thank you.
I just would like you to know apart from the distress of our cruel distressful day we have learnt…
#1 WRONG people are in the jobs that purely aren’t suited to their personality
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Edward Gibb
Wee archie loves the girls who look after him
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Aspendale Gardens Veterinary Hospital
Thank you so much for your 5 star review and kind words.
Helpful ReviewSekra Sang
(Translated by Google) The veterinarians are very caring, my dog had an operation on a foot joint at their clinic and he is recovering very well.
(Original)
Helpful Review兽医们都很有爱心，我的狗狗在他们诊所动过一个脚关节的手术，后来恢复的很好
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Aspendale Gardens Veterinary Hospital
Thank you for your review. We are so pleased that Nono recovered well and still enjoys coming in to say hello to everyone at the vet clinic.
Helpful ReviewGeorge Galdin
Great vets. Very caring
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Aspendale Gardens Veterinary Hospital
Thanks so much George. We all care very much about the animals we look after. It is pleasing to know that you recognise and appreciate this.
Helpful ReviewGrace Smithyman
Very kind loving towards my cat when she passed and cared towards me also friendly compassionate
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Aspendale Gardens Veterinary Hospital
Thank you for your kind review Grace. It is so hard to lose a beloved pet and we do our best to be there for you at such a difficult time. We care so passionately about our patients and their owners and know how very hard it is to say goodbye. Thank you for taking the time to post your thoughts and your kind review.
Helpful ReviewMark Isherwood
Every staff member at this clinic is so caring and friendly. The vets are so patient and thorough and I have complete trust in their service and abilities. We love this practise and would highly recommend to anyone.
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Aspendale Gardens Veterinary Hospital
Thanks so much Mark for your kind words. We really appreciate your feedback and the trust you have in our team. We always take a thorough approach to the care of every patient and we all love what we do. It is a privilege to care for the pets of our community and is always lovely to know we are appreciated. 🙂
Helpful ReviewRoss Wadeson
Very caring team friendly & lovely with our dog. Thank you.
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mpahl007
Great staff and service.
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Bec Mckay
Extremely understanding and supportive when we had to make the hard decision to put our misty to sleep. Such kind and caring staff
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Tammy White
Always a pleasure to take my pet there for check ups. My little Milly love the staff there
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Robin Armit
Wonderful care for our four legged friends
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Andrew Verrall
Always great with our 2 dogs and 2 cats
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Ragnar Skwigelf
Great service and compassion
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Erin Kelly
Very professional and took great care of our dogs.
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Dean Anderson
First time to this vet. What a great friendly service.
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Sarah
A++++
Helpful ReviewTook my pups in for check ups & vaccinations for the first time at this clinic today. I am very impressed by the friendliness & professionalism. Dr Laura is very thorough, informative, kind & absolutely lovely.
I was very pleased with the overall experience & I recommend Aspendale Gardens Vet to anyone seeking a great, thorough & friendly service for their pets.
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Martin Bromley
Great service friendly people easy to deal with
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Marcel Lafontaine
Lovely staff. Went above and beyond to make sure we had all the right information for our new puppy.
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Aspendale Gardens Veterinary Hospital
Thanks so much for your review Marcel. We do try hard to give people as much information as possible for their new puppies and kittens to ensure they get a great start in life and that owners are confident they have the right information to care for their new family member. We appreciate the feedback that this is of value to you as we see it as a really important part of our role.
Helpful ReviewMichaela Harney
Very friendly staff and helpful caring Vet. Would highly recommend 🙂
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Business ID: 12856
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Aspendale Gardens Veterinary Hospital
Wells Rd, Aspendale Gardens VIC 3195