Precious Pets is featured on The Pet Community as a trusted provider of grooming services.

Precious Pets Contact Information and Customer Reviews
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Reviews (20)

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4.2 out of 5.0
Rating 4.2
  • Lisa Bird
    Reviewed on Google

    Jonah loves coming to precious pets and they are so lovely. They always do a fantastic job and are very accommodating with bookings. Totally recommend

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  • Zoe Brookes
    Reviewed on Google

    Thanks so much for looking after Fred today. He is looking very stylish!

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    • Precious Pets

      Hi Zoe,
      Thankyou so much for your review.
      It was our pleasure to groom little Fred. He was such a good boy and left looking so smart

      Helpful Review
  • Ebony Stocqueler
    Reviewed on Google

    I’ve been taking my two Pomeranians to Precious Pets for years and was originally very happy with the service but since new management, I’ve become disappointed of what was once a great business. The last 4 times I have taken my girls , I have asked for them to be TRIMMED, LIGHTLY. Instead I receive my dogs shaved. One of my girls has a double coat and should not be shaved as it damages the hair. I took my dogs last Friday for a trim and came back to find they had shaved my dogs WITHOUT my permission. I specifically instruct them to not trim my dog’s tail as I like the length and fluffiness but I do allow them to thin it if necessary. My dogs are not neglected and never have knots in their hair, I keep their coats healthy and brushed. It seems they aren’t bothered to brush the dogs hair so they just cut it off. Everytime I have picked my dogs up after they’ve been groomed, they’ve cried the whole afternoon, shaked uncontrollably and overall had a change in behaviour. I paid $140 for both of my dogs to be washed and shaved, Although that is NOT what I asked for or wanted. They have bumped up the prices to $70 per dog. I paid $140 for a service that was done incorrectly. I’m never taking my dogs here again as they have proved time and time again that they do not listen to your requests and don’t take their time while grooming your pups. If you want to find a groomers that genuinely care for your dogs wellbeing, I would HEAVILY suggest you find another groomer.

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    • Precious Pets

      Hi Ebony,
      I have on records the length we use on your dogs, which is our second longest groom- that you have requested each visit. At no stage have you let us known you were unhappy with the quality of work.
      We never shave without permission, if any situation arises we contact owners prior to any grooming changes for approval.
      Our current pricing has remained the same for the last 12 months and is competitively lower than other groomers.
      We take pride in all our work and listen to our customers to ensure the correct/ professional services are produced.
      If you would like to discuss this further please contact us on preciouspetsavoca@gmail.com

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  • Elizabeth Corah
    Reviewed on Google

    Not happy Jan

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    • Precious Pets

      Hi Elizabeth, I’m sorry you were unhappy with our services. If you could please send us an email with further information we would be happy to assist in rectifying for you.
      preciouspetsavoca@gmail.com

      Helpful Review
  • Chanelle Odea
    Reviewed on Google

    Perfect! We took our cat here today and they did a fabulous job. Thankyou so much

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    • Precious Pets

      Hi Chanelle,
      Thank you! Very happy to hear you were pleased with the groom. πŸ™‚

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  • Mary Rout
    Reviewed on Google

    My old wee cat was there way to long 5hrs. Her grooming was minimal..

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    • Precious Pets

      Hi Mary,
      Thank you for your review. We appreciate all feedback.

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  • Malcolm Poole
    Reviewed on Google

    Excellent service for any dog owner with great prices.

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  • Tracey Wells
    Reviewed on Google

    Thank you precious pets for taking care of my 16 year old kitty. He’s feeling like a kitten again after his wash and clip. So kind and caring! I would highly recommend you guys to anyone. Thank you once again! πŸ™‚

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  • Dolan Harvey
    Reviewed on Google

    Amazing customer service, and did an amazing job on cutting my dogs hair.

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    • Precious Pets

      Hi Dolan,
      Thank you for your review. We appreciate all feedback and love seeing all our clients happy. πŸ™‚

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  • Shoopper stein
    Reviewed on Google

    Absolute professionals! Thank you for looking after my dogs. Always a great job! Totally recommend

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  • Bianca Hopkins
    Reviewed on Google

    Terrible cut and they had our dog for almost 5hours. Also dirty inside. We have since heard another dog was shaved without their owners’ permission and another became very ill while there and ended up in hospital. Would not recommend.

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  • Sandra Castle
    Reviewed on Google

    Thank you so much for making our beautiful border collie Lucy so clean, trimmed and soft. I had never used your services before but am very happy to come back again. No better feeling to have my girl next to me on my bed while recovering from Covid. My husband and I would recommend in the future.

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    • Precious Pets

      Hi Sandra
      Thank you so much 😊
      We hope you are feeling better soon
      Lucy was a delight to groom
      We appreciate you taking the time to give us your review and lovely feedback
      I’ll be sure to pass this on to our team

      Helpful Review
  • Rex Payne
    Reviewed on Google

    We took our Groodle there for her first ever haircut and she came back looking amazing. We could not have asked for a better outcome. We highly recommend their wonderful service.

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    • Precious Pets

      Oh thank you so much for your review!!! You have the sweetest girl! She definitely enjoyed her day with us. I really appreciate you taking the time to let us know that you are happy πŸ˜ƒ

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  • Amber Kobezda
    Reviewed on Google

    Been taking my Maltese x shih Tzu here for many years, always easy to make a last minute booking and pricing is very good in comparison to other grooming services

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    • Precious Pets

      Hi Amber, thank you for your review, we are so pleased you are happy with our service 🐢😊 we definitely try to keep our pricing reasonable…

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  • Philip Body
    Reviewed on Google

    Our wicket and chewy looked very handsome after the groom πŸ‘πŸ˜Š

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    • Precious Pets

      Aww thank you 😊 they are very sweet
      Merry Xmas πŸŽ„ thank you for the photo SUPER cute ☺️

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  • Brooke Gardiner
    Reviewed on Google

    Fantastic business and great price! I took my husky here after taking my poodle a couple of times and I swear she looks like a new dog 🐢

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    • Precious Pets

      Hi Brooke
      Thank you so much for your review
      Scarlett definitely enjoyed her deshed 😊 it looked like a white Xmas in the shop πŸ˜‚
      I really appreciate that you have left us such a lovely review
      We look forward to seeing you again

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  • Chris Furse
    Reviewed on Google

    Great service and know my dogs are safe and happy when they are left there.

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    • Precious Pets

      Hi Chris thank you so much for your review 😬 it is greatly appreciated. I will pass your kind words on to the team.

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  • Alana Mereniuk
    Reviewed on Google

    We have used Precious Pets for many years and they have always been wonderful with all areas of expectations including last minute saving !! πŸ˜…
    Thank you to Karen and the friendly staff, our three dogs come home looking fabulous and happy.

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    • Precious Pets

      Hi Alana
      Oooh thank you so much 😊 You are so lovely to leave this review. We are really lucky to have such fantastic long term customers who appreciate and understand what we do. I will pass this on to Abby and Lachlan they will be very happy to see this πŸ™πŸ» see you soon 🐢🐢🐢❀️

      Helpful Review
  • Adam Reeves
    Reviewed on Google

    Love the attention to detail, friendliness, service and care given! We have recently used Precious pets for our kelpie puppy. We have are so happy we will continue to use this company on a regular basis. Amazing value!!

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    • Precious Pets

      Thank you Adam for your kind comments. I will pass this on to the team. We appreciate you taking the time to leave this review

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  • Natalie Parkes
    Reviewed on Google

    Great service, caring staff and reasonably priced. My dog is always happy and smelling beautiful after her visits here.

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    • Precious Pets

      Hi Natalie
      Thank you so much ☺️ we love Noodle, she is such a sweetheart and a delight to groom.
      Lachlan will be especially happy to see this review, he spends more time playing with her than grooming πŸ˜‚
      I appreciate you leaving this review it is so nice of you

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Rating

Business ID: 2964

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