Baldivis Vet Hospital is featured on The Pet Community as a trusted provider of vet services.
Baldivis Vet Hospital Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
The Baldivis Vet Hospital comes highly recommended by many of its clients for its caring and experienced staff, including the vets and vet nurses. The team, noted for their honesty and openness, have been applauded for not pushing unnecessary services. The hospital is particularly appreciated for the exceptional care and attention offered to both dogs and horses, with staff often going above and beyond to ensure the wellbeing of the animals. Many clients, new and old, have expressed comfort and satisfaction with the services provided, praising the staff's knowledge, friendliness, and reassuring nature. However, some issues have been raised regarding wait times and the management of emergency cases. This feedback has been taken on board as an opportunity for the hospital to continually improve its service.
Last Updated: 18/10/2023
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Business ID: 1441
daz brando
Vet nurses and vets are so caring – we always go back – good experienced people
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Helen Fry
Very nice desk staff and vet, no rush but sound advice
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Shannan H
I’m sorry but you shouldn’t advertise as emergency if you don’t have the staff. The first time we came for emergency we waited an hour to be seen, the issue wasn’t as serious however today’s issue was. We waited well over an hour, with a person coming in after us and being seen before us so my partner asked how much longer and the assistant said “oh what are you here for?” And proceeded on as if we weren’t even logged in to the system. There’s no customer service, no checking in, no coming over to ask if issues have gotten worse, to update on the timeline of a wait, or if you can’t see an emergency case say so and give a timeframe on the wait or offer an alternative place to go. Our pup had a serious injury which we weren’t even acknowledged for the entire time and sat for far too long. We ended up getting annoyed as we reached near 1hr 40 and got up and left to go to another emergency vet who helped us within 10 minutes and our dogs injuries were serious. Really sad – don’t advertise as emergency if you lack staff to keep up with patients or at least have you staff show some care and compassion to the patients. I’m annoyed with myself that I allowed us to wait that long considering what we were there for. I hope you guys see this as opportunity to improve so you can do better.
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leanda harding
Everyone was so nice and the drs were great
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Ben Davies
Great amount of care shown by staff – highly recommend and will keep coming back
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Nathan Medhurst
very honest and open. didnt try to lie or try to talk me into services i dont need. best vet experience yet
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Jason Moyle
Great vets, always look after my Dogs really well!
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Michelle Dillon
Can not fault the service of this clinic. I will never take my doggy anywhere else. All staff care and make time for U.
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LD D
Dr Ali was lovely and very helpful
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Daryl & Meg Meldrum
I’ve been taking my dog here for years and have always felt like they take excellent care of her. Recently she needed some help through emergency at 11pm one night after some dental work at another vet. Sam, Liv and Jackie you’re all legends. Thanks for looking after my dog with such care
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