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DOGUE Balmain Contact Information and Customer Reviews
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Heba Skaros
Reviewed on GoogleI can’t recommend Dogue in Balmain highly enough. Not only is the lady at the front desk an absolute pleasure to deal with, the groomers are also wonderfully consistent. I have never picked up my toy poodle without being extremely impressed every single time. What incredible attention to detail! Thank you for all your kindness and care with Pablo. Truly grateful 🙏🏽
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DOGUE Balmain
Hi Heba,
Thank you so much for your lovely review! We love when Pablo visits and is such a pleasure to groom. We are looking forward to seeing you next visit!
Licks and Sniffs,
Helpful ReviewDOGUE Balmain
Peter Granata
Reviewed on GoogleThe gold standard of pet grooming… always a great experience when I take my dog to DOGUE… my little Marty has spouts of anxiety and the staff are always so accommodating and make him feel comfortable not to mention their patience in dealing with him… and of course their level of skill and professionalism in making my pet always looking great… the staff’s positive and polite behaviour reassures the customer that they love what they do… 10/10 enough said 🥇
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DOGUE Balmain
Hello Peter,
Thank you for your amazing review! We do love what we do and just adore Marty and his little quirks. We look forward to seeing you again very soon.
Licks & Sniffs,
Helpful ReviewDOGUE Balmain
Simon H
Reviewed on GooglePup went in looking like a swamp monster and came out looking like at absolute angel
Staff friendly and the whole experience was a pleasure from start to finish
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DOGUE Balmain
Hi Simon,
Thanks for leaving us such a wonderful review. We are glad that you loved our services. We love to work our magic where we can! Looking forward to seeing you both again.
Licks & Sniffs,
Helpful ReviewDOGUE Balmain
Juliet Osh
Reviewed on GoogleI will not let anyone else touch my dogs floof! They do the most amazing job EVERY TIME.
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DOGUE Balmain
Hi Juliet,
Thank you for your 5 stars! Mr Dooglas makes our job to beautify him easy, we are super lucky to have him visit.
We will see you soon.
Helpful ReviewDOGUE Balmain
Fiona Hunt
Reviewed on GoogleStaff are very friendly and caring towards Bono. He is always happy to see them. They take such great care of him and his grooming.
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DOGUE Balmain
Hi Fiona,
That is super sweet! Bono is such a gentleman and we always look forward to having him here. We can’t wait to next visit!
Regards,
Helpful ReviewDOGUE Balmain
Phil Gross
Reviewed on GoogleThe team at Dogue are always friendly & helpful, & their grooming is always to a high standard
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DOGUE Balmain
Hi Phil,
That is such lovely feedback! We are always happy to assist and appreciate your lovely review. See you next time!
Helpful ReviewCathryn Adams
Reviewed on GoogleThe staff here are so lovely and Miley had a great time for her first groom. It was so nice to have all fresh and clean and very happy – not to mention a lot safer with her paws clipped very nicely. Will definitely be making DOUGE my monthly puppy groomers.
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DOGUE Balmain
Hi Cathryn,
Thanks for your kind words! We love having Miley in at daycare, she’s such a sweetheart. Thanks for joining our pack can’t wait to see you grow with us.
Helpful ReviewKevin Parker
Reviewed on GoogleAMAZEBALLS! We’ve tried all the rest and Dogue is the BEST! Our big Baxter always comes out smelling fresh and feeing soft. He loves going to see his Aunty Silvana too! Thanks again for looking after the big fella!
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DOGUE Balmain
Hi Kevin and Baxter,
Thank you for you for taking the time to write this amazing review! Aunty Silvana loves your big bouncy cuddles! See you again very soon 😊
Helpful ReviewKathryn Gilmore
Reviewed on GoogleHave been coming to DOGUE Balmain for approximately four years. Thank you to Silvana and the team, who are always friendly and create a positive experience for you and your dog alike.
The groomers consistently do an excellent job and having tried other local groomers, DOGUE are without a doubt the best in the area.
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DOGUE Balmain
Thank you so much for your wonderful review and for being a loyal customer! Lupe really makes our hearts flutter when we see him!
Helpful ReviewWe look forward to seeing you soon!
Michelle C
Reviewed on GoogleI have been taking my Cavoodle Tilly to Dogue Balmain since 2017, couldn’t be happier. Silvana, and the team are just amazing, they really care for your furry friend and take the time to chat at every visit to make you and your fur-baby feel welcome and relaxed. I am always thrilled with how Tilly looks after her groom and most importantly, she comes out smiling and tail wagging. Tilly can be shy and the team always work thier magic to get her tail wagging at every visit. I highly recommend Dogue Balmain for their super friendly, caring service and professional, stylish grooming.
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DOGUE Balmain
Thank you so much for your FABULOUS review. We are thrilled to hear we have met your expectations! We absolutely adore Tilly and love when she comes to visit us for a pamper 🙂 We look forward to seeing you both again soon!
Helpful ReviewTatiana Papavero
Reviewed on GoogleDogue is one of our favourite places. My dog loves them as he always have so much fun there. The team is amazing, caring, professional and they genuinely love what they do. I cannot recommend enough.
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DOGUE Balmain
Hi Tatiana,
Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. Thank you, once again, for your kind words!
Helpful ReviewLicks and Sniffs,
DOGUE Balmain
Kym West
Reviewed on GoogleThank you Team Dogue Balmain. We are so happy with the care you have taken with Rosie. Thank you for fitting us in at the last minute and Rosie looks so fabulous. 🥰
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DOGUE Balmain
Hi Kym,
We are incredibly grateful that you took the time out to leave us this note. DOGUE puts customer satisfaction as top priority, and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to seeing you and Rosie again soon.
Licks and Sniffs,
Helpful ReviewDOGUE Balmain
Prue Greene
Reviewed on GoogleThe girls always do a marvelous job on my Peggy. They are caring and careful and always lovely on the phone. They are very skilled and truly care for my baby.
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DOGUE Balmain
Hi Prue,
This is such a sweet review. Peggy is such a pleasure to groom and we love when she comes bouncing in for her appointments. We just love her as much as she loves us!
Looking forward to seeing you both again very soon,
Helpful ReviewDOGUE Balmain
David Mullard
Reviewed on GoogleMy little dog walks in like a rockstar and the staff pamper her like one.
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Hi David,
Helpful ReviewWe love this! Charli deserves all the Rockstar treatment we can give!
Thank you so much for the taking the time to write your review.
DOGUE Balmain
Jessica Marino
Reviewed on GoogleThe service at Dogue Balmain is wonderful. Our Havanese always comes home happy and looking fabulous.
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DOGUE Balmain
Hi Jessica,
Helpful ReviewThank you for taking the time to share your positive feedback with us. We pride ourselves in providing outstanding customer service and thrilled to receive your compliments and appreciation. We hope to see you again soon.
Licks and Sniffs,
DOGUE Balmain
Karen Birch
Reviewed on GoogleGreat service, lovely staff and always a warm welcome. Our pooch always looks and smells gorgeous when we pick him up – and always looks very pleased with himself 🙂
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Thank you so much for your sweet review 😊 We just think that Charlie is the bees knees and is welcome back any time!
Licks and Sniffs
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Ash
Reviewed on GoogleClipped my dog and caused bleeding. When we approached the manager about this they were not accepting of responsibility and showed little care or concern. They are extremely expensive for the service they provide. There are other grooming salons in the area with more care and compassion. Wouldn’t recommend DOGUE and will never take our dogs there again.
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DOGUE Balmain
Hi Ash,
Thank you for your feedback and bring this issue to our attention.
The welfare of dogs is our priority, and we are not aware of any accidents! If you haven’t already, please visit your nearest vet for assistance.
We take these accusations very seriously and would appreciate your call urgently on (02) 8386 1318 as we do not have your details in our system.
Looking forward to speaking to you at your earliest convenience.
Yours sincerely,
Helpful ReviewDOGUE Balmain
susie myers
Reviewed on GoogleTeddy was in desperate need of a Covid haircut, he had gotten very overgrown and matted. The team at Douge were amazingly caring and professional, Ted came home feeling like a new man!
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Hi Susie,
Thank you for your kind review. We adore Teddy and get excited when he comes to visit us here for his pamper.
See you both very soon.
DOGUE Balmain xx
Helpful Reviewcatherine cala
Reviewed on GoogleMy baby went today for a grooming and we couldn’t be happier! She came out looking great and smelling delicious. Big shout out to her groomer Moni Sbrissa ♥️
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Hi Catherine,
Thank you so much for your lovely feedback. It was such an honour to have Roma visit us for her first groom, Moni said she was a pleasure to groom!
We look forward to see you both again very soon.
Helpful ReviewThais Andrieth
Reviewed on GoogleWonderful 😘😘
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DOGUE Balmain
Hi Thais,
Thank you so much for coming into Dogue and your lovely review. I hope Jack and Jill enjoy their little presents!
Helpful ReviewLinda Walsh
Reviewed on GoogleAnd incredibly friendly nice team!! Archie is a little Moodle and he always looks fabulous after visiting Dogue @Balmain. He loves the salon and the girls there – cannot recommend them enough. Great work! thanks Dogue!
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DOGUE Balmain
Hi Linda
Thank you for the positive review.
It was a pleasure to have Mr A visit our salon. He looked so handsome when he left. We’re happy that you loved his new look as much as we love him.
Hope to see you both soon.
Licks and Sniffs,
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Shirley
Reviewed on GoogleThe amazing staff at Dogue are beyond fantastic. The love they give the dogs, the care put into each groom is great . Thank you all for your hard work
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Thank you so much for your review Shirley, we do love all the dogs that come in to visit and I hope your two pooches loved their new look. Looking forward to their next visit with us.
Helpful ReviewAlison Monaco
Reviewed on GoogleSylvana and team. are FABULOUS!! They take great care of your pooches and the cut and style is perfect every time. Love the little bandanas too!
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Hi Alison,
What a beautiful review. We love when Penny and Roxy come to visit us they are absolutely adorable!
Thank you so much for your review and we are looking forward to seeing the girls again soon!
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Taylor Shepherd
Reviewed on GoogleI have used many groomers in the Lower North and Inner West trying to find the right one for my beautiful cavoodle Mariah and finally I found Dogue in Balmain! Sylvana and the team were responsive, listened and cared for Mariah very well and she looks amazing! Cannot recommend enough.
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Hi Taylor,
It was such a pleasure to meet you and Mariah! She is the sweetest and a pleasure to groom.
We are looking forward to seeing you both soon.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Track Junky
Reviewed on GoogleI’ve been taking my Scottish Terrier to Dogue for daycare and grooming for the last 2years. She loves it there. Always comes back happy and looking amazing.
Helpful ReviewIt’s obvious the girls love dogs and are always super friendly, helpful and supportive. They go above and beyond.
Wouldn’t go anywhere else!
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Hi Track,
Thank you so much for the positive review. We love it when Miss Bagpipes comes for a visit. She’s such a lady and so well mannered.
We look forward to seeing both of you soon.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Sarah Clisby
Reviewed on GoogleMy 10mo rescue puppy Teddy had his first groom (in my care) at Dogue, the ladies were lovely and gentle with him and made sure the experience was calm, stress free and quick so he had an enjoyable time which is so important in setting him up to feel comfortable for future grooms. He also came out looking a million bucks and luckily Silvana pointed him out to me amongst the day care pups as he looked so beautiful, neat and tidy compared to the scruffy unkempt pup I dropped off to be groomed, I barely recognised him. Thank you Dogue Balmain !
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Hi Sarah,
Thank you for such a positive review.
We love when Teddy visits us and you are happy with his new look, he looked so handsome!
Hope to see you both soon.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
camilla martin
Reviewed on GoogleMy first visit to Dogue Balmain and what a treat. Some great advice about managing my chihuahuas anxiety and left with some excellent puzzle toys she’s already getting the hang of. Thank you Dogue Balmain x
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DOGUE Balmain
Hi Camilla,
Thank you for the positive review. We are delighted to hear the puzzle toy was a hit! Make sure you continue to practice leaving the house.
Please visit us soon and give us an update on how things are progressing.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Lauren La
Reviewed on GoogleGreat Groomers, professional and lovely to deal with. My dogs love it so much they try and pull me into the shop if we are walking past!
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Hi Lauren,
Thank you for the 5 star review.
We love it when Kenzo and Phoebe visit!
See you all soon.
Licks and Sniffs
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Jens Hansen
Reviewed on GoogleTop notch staff and service. You can tell instantly that everyone who works there loves dogs.
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DOGUE Balmain
Hi Jens,
We are very grateful that you took the time out to leave us this review. We put customer satisfaction as top priority, and we are committed to our two and four legged customers.
We look forward to seeing you again soon.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Mel
Reviewed on GoogleStylish cut and dog always seems to have fun when I leave him here. Fun staff who genuinely love the dogs they work with.
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DOGUE Balmain
Hi Mel,
Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our staff will be pleased to learn of your feedback!
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Tracy Attanasio
Reviewed on GoogleMy beautiful labradoodle now looks even more gorgeous after her latest groom from Dogue Balmain!
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DOGUE Balmain
Hi Tracy,
Thank you for the positive review. We loved having Ms M at our salon. We had so much fun together and she looked so beautiful when she left. We’re thrilled that you love her new look!
Hope to see you both soon.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Andrew Pietruschka
Reviewed on GoogleWe have used Dogue a number of times. On a couple of occasions they have been brilliant, but unfortunately they are very inconsistent, and our experience last Saturday was absolutely horrendous. The quality of the groom was very substandard, the experience was unprofessional and our dog has a visible negative reaction to the store since the experience.
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DOGUE Balmain
Hi Andrew,
We are sorry to hear this, and even more sorry to disappoint a customer.
Saturday was an abnormality for us as several factors impacted on some appointments being pushed out. We are happy we have been able to rectify your dogs groom since.
We thank you for your feedback and we will put processes in place so that this does not happen in the future.
Yours sincerely
Helpful ReviewDOGUE Balmain
Dominique Cowle
Reviewed on GoogleThe girls are just fabulous and really love all the fur babies especially my Ollie. He is so happy to go and so happy when he gets home.
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Billy Lawton
Reviewed on GoogleI took my lovely 17 month old Blue Heeler to Dogue for a brush and nail trim. They were super supportive and very flexible with timeslots.
We had a friendly chat while I waited for Beau to finish up, He had a blast and looks forward to going back!
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DOGUE Balmain
WOOF! Billy, thank you so much for leaving DOGUE Balmain a fabulous review. We love Beau visiting with us at the salon and hope to see you both again soon! Drop by for a nail trim or new ChuckIt! ball so that we can spoil you all over again.
Helpful ReviewLicks and sniffs
DOGUE Balmain
Sweet Seren
Reviewed on GoogleWe have been going to Dogue Balmain for the last 2 years. Both our boys look great after their groom, however tired for the rest of the day. The staff are very friendly and the groomers do a great job. But, I have noticed the last two grooms they have been charging us a lot more than before. I understand the prices have gone up a little per their notice, but not the prices we are being charged!
Helpful ReviewTelling me its related to dogue specific cut is very vague. We ask for the same groom since the first session. So our request has not changed, just the price has gone up for each service but a lot.
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DOGUE Balmain
Hi there,
Thank you for taking the time to leave a review for us. We are concerned that it is only a 4-star rating though and would love an opportunity to find out exactly how we disappointed. If you have the time, we would love to hear some more detailed feedback. Please give us a call on (02) 8386 1318. You can also email us at balmain@dogue.com.au and we will get back to you promptly.
Yours sincerely,
Helpful ReviewDOGUE Balmain
Cooper Tarlao
Reviewed on GoogleSylvania and her team are the loveliest people! I’ve tried many other places however, my fur child Chase is ready to leave me for dust every Friday when I drop him off for daycare in is a happy baby dog when I pick him up. We love Dogue Balmain 🥰
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Deborah S
Reviewed on GoogleAmazing Dogue in Balmain. Our pup looks gorgeous, smells divine, and comes home happy and content after being looked after so beautifully by the team at Dogue Balmain. She loves going!
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Tracy Tuman
Reviewed on GoogleOscar has been spa-ing it up for 4 years at Balmain. He is very sensitive and the team there take great care of him, so I can walk away, grab a coffee and chill for 90mins. Yes, he wants to come home but is certainly not stressed by the experience. The team are so gentle and love him as much as I do, not to mention the great style he walks away with. Highly recommend
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Hi Tracy,
Thank you so much! We love that Oscar is one of our regulars and adore his unique little personality.
We thank you for your continued support!
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Ja bu
Reviewed on GoogleThe best place in Balmain for an excellent groom. The owner Silvana made sure we had a great & personal experience! Will definitely go back.
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DOGUE Balmain
Hi Ja bu,
WOW, we are incredibly grateful that you took the time out to leave us this lovely review.
We put customer satisfaction as a top priority, and we are committed to our customers.
We look forward to seeing you again soon.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Diana Winter
Reviewed on GoogleDisappointed with the quality of the groom considering the price tag. For the price I expected a very professional groom however we got an uneven groom especially around the legs, really all over the body. She already looks messy after only 1.5 weeks into the groom.
Post comment review: Dogue did contact me and corrected the groom to a high standard. I was very happy with their prompt response and attention to detail the second time around. I would go back.
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Hi Diana,
We are happy we were able to resolve the miscommunication with regards to your service and you are happy with your response. We look forward to seeing you and Salty again very soon.
Licks and Sniffs
Helpful ReviewDOGUE Balmain
Maddy