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Cardiff Veterinary Hospital Contact Information and Customer Reviews
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Reviews (20)

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  • Jade ElizabethC
    Reviewed on Google

    Great service and supportive staff!

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  • Daniel Clayton Jackson
    Reviewed on Google

    Very helpful, friendly, knowledgeable staff.

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  • Wendy Woolley
    Reviewed on Google

    I have been attending puppy preschool at this vets practice for a month, run by a nice young caring girl. My little dog is very vocal on the lead but a real softie off the lead.
    When he was 12 weeks old I took him to Dog Overboard to have his nails clipped, not a problem , not a sound , all done behind glass but visible and over in a couple of minutes $15 excellent value and service.
    Saturday just gone , he is now 16 weeks and his nails needed a little trim so I rang the vet as it was local, I was told if I popped in within half hour the nurse would do it and no charge , wow.
    He was taken from us, out of sight, we heard this almighty yelp ( made my 9 year old granddaughter cry) the pained crying was horrible , stopped a while and started again.
    He was brought out by a woman whom I think may be a vet (?) who said he had issues, maybe consider behaviour training or anxiety medication 😩 that they had tried to muzzle him without success (he is a 16 week old 3 .5 kilo puppy- a sock over the nose is kinder)
    They then tried to charge me $30 but the lovely young nurse owned up to what she had told me, thank you.
    I was so upset for my puppy and my granddaughter but so concerned myself that I went straight to DogOverBoard and it was found he had blood on his claw and they had not been properly clipped. They kindly, lovingly trimmed his nails and as we could see behind the glass he was in no pain and was as good as gold and the groomer sang to him throughout , it was over in a minute and she described him as a little angel. No charge. 😊
    I am still waiting to hear back from the practice manager from Cardiff Vet Hospital.
    Very poor form. An “expert “ blaming a puppy for their incompetence and putting the fear of God in the owner and a money making racket me thinks.
    Shame on you 😢🐶

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  • Carol Young
    Reviewed on Google

    Did not go there.

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    • Cardiff Veterinary Hospital

      Please remove this review. I also note you have left reviews for other businesses saying that you “did not go there”. If you have not been to a businesses you should not be leaving reviews. If there are issues you would like to discuss not addressed in your review please contact our clinic on 4954 7055.

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  • Peter Graham
    Reviewed on Google

    Great caring People!!! Best Vet in Newcastle! Highly recommended.

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    • Cardiff Veterinary Hospital

      Peter, thank you for the 5 star review and kind words about our vets and clinic. We really do appreciate it. Kind Regards, The Cardiff Vet Team.

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  • Danial Staff
    Reviewed on Google

    Highly professional and caring

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    • Cardiff Veterinary Hospital

      Hi Danial, just a quick message to say thank you for the 4-star review, and kind words about our vets and clinic. We really do appreciate it. Kind Regards, The Cardiff Vet Team.

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  • Rene
    Reviewed on Google

    Great service, same day appoinments

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    • Cardiff Veterinary Hospital

      Hi Rene, thank you for taking the time to leave your 5-star review. We really do appreciate your kind words and acknowledgement of our services. Regards, The Cardiff Vet Team.

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  • JL Laws
    Reviewed on Google

    I would like to say a massive thank you to all the beautiful staff at Cardiff Veterinary Hospital. I lost my.pet Lorikeet and he had been missing for 2 days. Out of the blue I called Cardiff Veterinary Hospital and asked if they had anyone has handed him in. In less than 4hrs the friendly ladies at the Veterinary hospital called me to let me know that he had been handed in and I could come and pick him up. I can’t thank the staff enough for their time,help and assistance and for reuniting me with my Lorikeet. Seriously these guys are the best and so friendly. If you need Veterinary help please give them a call. I am sure you will be happy with their service and fantastic attitude to your loving pets. xxx

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  • regan Osborne
    Reviewed on Google

    Excellent friendly, professional service. Always very happy with the care received.

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    • Cardiff Veterinary Hospital

      Hi Regan, thank you for taking the time to leave your 5-star review. We really do appreciate your kind words and acknowledgement of our services. Regards, The Cardiff Vet Team.

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  • Jane Mckee
    Reviewed on Google

    About the best vets I’ve seen in a while. Gives you all the information about your pet including a running total of costs. All the staff are fabulous

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    • Cardiff Veterinary Hospital

      Hi Jane, we love the review and the 5-stars. Thank you for taking the time to acknowledge our clinic. Cheers The Cardiff Vet Team.

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  • Brian Fisher
    Reviewed on Google

    Very caring service and very professional

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    • Cardiff Veterinary Hospital

      Hi Brian, thank you for taking time to leave a review. We appreciate it. Kind Regards, The Cardiff Vet Team.

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  • Michelle Sloane
    Reviewed on Google

    I want to thank Rachael, Scott and Carolyn for helping Diesel who had to have a large part of his bowel removed after eating 4 rather large rocks while chasing lizards in the garden. He had to have 2 operations as his bowel was so damaged and they had trouble stitching it together. This all happened a few days before Christmas but Rachael, Scott and Carolyn were so helpful and caring especially when they didn’t think he would pull through the second operation and I was a total mess. Diesel is doing well now but on struck eating plan. A very big thank you to all who looked after him and I will definitely recommend Cardiff vets to everyone .

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    • Cardiff Veterinary Hospital

      Hi Michelle, just a quick message to say thank you for the 5-star review, and kind words about our vets and clinic. We really do appreciate it. Kind Regards, The Cardiff Vet Team.

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  • Tina Batey
    Reviewed on Google

    We greatly appreciate Gail’s wisdom, experience & humour, and are always in good hands there. The nurses are a pleasure to deal with, and our cat, Hamish particularly likes Christen.😊

    They were very helpful and accommodating when we had big problems after a lump biopsy – not their fault, trouble happens & healing is not easy if you open him up! 😬😖

    Andrew has also been friendly and helpful🙂… we’ve been coming in for nearly 12 years now…

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  • Francis and Susan Hunt
    Reviewed on Google

    Our dog jack was treated with respect and kindness until he went to doggy heaven. We are still in mourning never been so sad thank you very much for your time and patience.

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    • Cardiff Veterinary Hospital

      Thank you Francis, for taking the time to let us know about your experience at this very difficult time. It is indeed a heartbreaking time, especially with the passing of a dog as special as Jack. Kindest Regards, The Cardiff Vet Team.

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  • Fly High
    Reviewed on Google

    Receptionists continuing rude and have a disrespectful tone towards customers after any general enquiries. They don’t answer the phones – when it’s their job to do so.

    The vets are good, however they need to work more on their time allocated to per customer.

    They were amazing several years ago, now they’ve not.

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  • Kimberley Lysaght
    Reviewed on Google

    Always had a great experience staff are lovely and helpful super handy to be able to click and collect my cats food especially with two small children this task would otherwise be a juggling act

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    • Cardiff Veterinary Hospital

      Hi Kimberley, we love the review and the 5-stars. Thank you for taking the time to acknowledge our clinic. Cheers The Cardiff Vet Team.

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  • Mel Taouk
    Reviewed on Google

    Cardiff Vet Clinic helped my family with our unwell and beloved dog Balboa who sadly passed away. Balboa spent several days at the vet, whereby the staff made sure Balboa received the medical treatment he needed to give him every fighting chance. During Balboa’s final moments, the vet was very understanding and compassionate. We would highly recommend this caring vet.

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  • Murray Fennings
    Reviewed on Google

    Very professional, helpful and friendly staff.

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    • Cardiff Veterinary Hospital

      Hi Murray, thank you for taking time to leave a review. We appreciate it. Kind Regards, The Cardiff Vet Team.

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  • Bruce Vitnell
    Reviewed on Google

    They called me about my cat I lost five years ago. They checked her microchip. They had just treated her for someone else but would not charge me. I think they are fantastic.

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    • Cardiff Veterinary Hospital

      Bruce, thank you for the 5 star review and kind words about our vets and clinic. We really do appreciate it. Kind Regards, The Cardiff Vet Team.

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  • Jacinta Portelli
    Reviewed on Google

    Staff helpful and vets knowledgeable and kind. Passed me on to another vet for my rabbits surgery as they thought she would benefit the most from that (which is lovely that they took her needs into account instead of doing an extra surgery the vet wasn’t specialised in to get more money. I have been taking my cats there for a long time and it has always gone well with them

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    • Cardiff Veterinary Hospital

      Hi Jacinta, we love the review and the 5-stars. Thank you for acknowledging our clinic. Cheers The Cardiff Vet Team.

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Business ID: 1343

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