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Fishtank Aquarium Contact Information and Customer Reviews
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Reviews (97)

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4.6 out of 5.0
Rating 4.6
  • Kurt Johnston
    Reviewed on Google

    Great selection, helpful staff

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  • Scott Harris
    Reviewed on Google

    Great range great service

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  • Ramin Daneshmand
    Reviewed on Google

    Local and small but clean and affordable.

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  • Amanda Ritchard
    Reviewed on Google

    Love fish tank. Huge selection of koi fish. Wish I had a larger outdoor pond. The staff are always helpful. Great selection of Cory Dora’s, love the Pygmy corydoras. Lots of tetra options also which was perfect for my small tank. Plenty of options for my large tank also, gauramis, loaches, rainbow sharks, Plecostemous!

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  • Steve Beach
    Reviewed on Google

    Great store with helpful, knowledgeable staff

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  • Lewis
    Reviewed on Google

    Very helpful staff members

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  • cBiE 5
    Reviewed on Google

    Patient and informative to new tank owners, happy to perform a pH test on water samples, and set us up with all we needed to safely start. This was more helpful, with more attention to detail, than we received at any other live fish sales shop. The reasonal and competitive pricing of stock plus the helpful and professional attitude of all three staff in the shop, has guaranteed we are returning customers.

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  • Greg Minors
    Reviewed on Google

    Most extensive range of aquarium fish in the Hills.
    Saltwater species are spectacular as are the various display tanks to give ideas and inspiration.
    African cichlids are prominent too. The usual tropicals and goldfish are excellent too.
    Very knowledgeable staff and patient during the covid19 lockdowns. Worth a drive to check it out. And they only do fish – not other pets. A bonus because they specialise and are good at it.
    I used to breed African cichlids many years ago and only got back into keeping a tank of the water world during covid to keep occupied. Advances in fish keeping are huge and this shop shows it

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  • Jamie Kroon
    Reviewed on Google

    Excellent staff here! Very helpful and can always rely on them for expert advice.

    Great range of fish and accessories

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  • Louis Yang (我期待)
    Reviewed on Google

    good

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  • Rico Zhang
    Reviewed on Google

    In more than one occasion I was given fewer fish than what I purchased. Make sure to check if you are buying multiple fish

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  • Chris Kilkelly
    Reviewed on Google

    Good Knowledge

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  • Terry Li
    Reviewed on Google

    The boys offered great professional service and my kids are super excited with their new pets🤗🤗🤗

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  • Deen Hameed
    Reviewed on Google

    Friendly knowledgeable staff. Good advice pointing to a quick solution to my needs Open on Sunday!

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  • Carol Le
    Reviewed on Google

    James is our go to fish guru there, very helpful and knowledgeable. Great variety of fish

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  • Paul Sillitoe
    Reviewed on Google

    Good service, good advise, quality fish.

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  • Keith Y
    Reviewed on Google

    Friendly, helpful and knowledgeable staff. Fish and tanks all well maintained.

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  • John Chi
    Reviewed on Google

    Friendly staff who were very knowledgeable about everything fish. You can find almost all you need for your fresh water and salt water aquarium needs here.
    They also have a wide selection of fish amd coral to choose from. Neat little aquarium shop near Castle Hill.

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  • Mario Kuszelewski
    Reviewed on Google

    First time there was amazing staff are very curtious and informative good place

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  • Tony Xu
    Reviewed on Google

    I bought three fish and a fish tank. Despite the price, the service and the quality was superb

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  • Alvin w
    Reviewed on Google

    Very professional staff who are able to provide their Knowledge and expertise in all things fish

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  • Liana Faucett
    Reviewed on Google

    Great selection of fish and very helpful staff, the store itself is a little cramped.

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  • Thomas Peter
    Reviewed on Google

    Great local store wirh great stock and order-in capabilities

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  • Alannah Hyett
    Reviewed on Google

    Staff are friendly and always helpfull

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  • bunyip chan
    Reviewed on Google

    Excellent customer service. Highly recommend this store.

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  • Faraan Shareef
    Reviewed on Google

    Good collection

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  • James Wilcox
    Reviewed on Google

    Most of the staff are very knowledgeable, after a restock the options are plentiful. Sometimes it takes quite a while to get the attention of staff to buy livestock. Otherwise, pretty good.

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  • Dennis Pike
    Reviewed on Google

    Great stock & staff

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  • Ben Parsons
    Reviewed on Google

    I am VERY disappointed in my service with fishtank. When I first visited this store, I was well received by a young lady whom I had a lovely conversation with. She sold me some beautiful koi fish for my well established pond that are still thriving and healthy today. When I visited again I was sold sickly looking gold fish by a man named Steve who was curt and rude. They died less than a week later despite my best efforts. When I called to ask about their refund policy, my calls were not answered. Safe to say I will not be shopping here again after my interaction with the owner.

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  • Anil Nair
    Reviewed on Google

    Great location, excellent collections, experienced & friendly staff!

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  • Prathyush Krishnan
    Reviewed on Google

    Small but a good selection of tropical fishes and equipments. As a local fish store, it’s my go to place for regular items. I got a very good betta from here and is still my favourite.

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  • Robyn A
    Reviewed on Google

    Fantastic. Great advice and very helpful staff.

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  • John Philippi
    Reviewed on Google

    Large range of everything you need for fish and aquariums. All at a reasonable price with helpful knowledgeable staff

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  • Helen Wilson
    Reviewed on Google

    Great local fish stockist. Very helpful staff. Good selection of aquarium supplies, fish and corals.

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  • John Kougious
    Reviewed on Google

    Great service great staff

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  • John Attygalle
    Reviewed on Google

    Good stuff overall, some things can be pricey when compared to other stores.

    The team seem to genuinely care about what you are trying to achieve in your home tank/s and hence the advice is pretty solid

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  • Cameron

    Great local fish store, large range of tanks and fish on hand including everything needed for setup

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  • Joanne
    Reviewed on Google

    Staff are very nice and very knowledgeable

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  • T P
    Reviewed on Google

    Pricey compared to other shops.

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  • Lachlan Barker
    Reviewed on Google

    Solid

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  • K Zuidveld
    Reviewed on Google

    Fantastic service and very helpful

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  • jaydev chiba
    Reviewed on Google

    Good friendly service

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  • Joyce Zhang
    Reviewed on Google

    Friendly staff

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  • Adam Wilson
    Reviewed on Google

    Low on live tropical stock

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  • Tegan Foreman
    Reviewed on Google

    Set up a goldfish tank for the kids over Christmas. Very helpful and knowledgeable staff. Thanks guys

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  • rosanna MSY
    Reviewed on Google

    Fish are healthy. Price is good.

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  • Tim Garrett
    Reviewed on Google

    Used to be a pretty good store, seems to have gone downhill, quite a few dead fish and staff not so knowledgeable – a shame

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    • Fishtank Aquarium

      Hi Tim, terribly sorry about your experience. Its certainly not an image we wish to portray. I hope in times to come we can offer you a more rewarding and positive experience. If there is anything we can do to help improve your fishkeeping hobby, pleáse dont hesitate to ask.

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  • David -A-
    Reviewed on Google

    I have dealt with Steve and James for over a year now for my aquarium needs. They have a great wealth of knowledge on freshwater and saltwater fish and coral and always happy to answer all my questions. I keep going back because of their great customer service and honesty. They would rather you not buy something than end up with a tank full of fish that don’t get along.

    Best aquarium shop in the hills and a must stop if you’re thinking about getting a fish. Keep an eye on their Facebook page, they quite often will have sales and specials on which they announce on there.

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  • Cameron Bridge
    Reviewed on Google

    Great local fish store, large range of tanks and fish on hand including everything needed for setup

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  • Mr Pencil Vester
    Reviewed on Google

    Great range of live stock and products

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  • Nathan Kiddle
    Reviewed on Google

    Great fish and always trustworthy advice from the staff!

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  • Wafik Habib
    Reviewed on Google

    Excellent range and quality advice.

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  • Warwick Fox
    Reviewed on Google

    Good staff and range of products

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  • Sabastian Cuiuli
    Reviewed on Google

    Overall a great fish store with excellent pricing and staff. By far best place to buy fish in the Hills area

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  • andrew day
    Reviewed on Google

    Fast service. Found some milfoil and was going back to things in no time

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  • Nick Lal
    Reviewed on Google

    ATO – Automatic Top Off

    My ATO had stopped working. Called this shop and they suggested to purchase the Smart ATO which he said they had the last one in store and they offered to keep aside for me.
    I got to the store in 2 hours and was given the ATO $200, the box looked open and I was assured that the ATO is still brand new. Got the ATO to the car and opened to find there were parts missing, took it back and the guy in the shop was left red faced in front of other customers. He offered a cash refund even though I had paid by card.
    Anyway, I got to another aquarium shop to purchase the Smart ATO. I was given a best price of $214 but the box looked different to the one from Fishtank, Told the guys at the other shop of my experience at Fishtank.
    He showed me the box that Fishtank was trying to flog off to me and I was told that they were trying to sell you the old version which had issues.
    From my experience theses guys have tried to cheat me and will never ever go back. Trust and honesty goes a long way. The person I was dealing with at Fishtank was Steve.

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  • Narelle Orton
    Reviewed on Google

    Cheap shrimp

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  • Yaninka Millard
    Reviewed on Google

    Very impressed with Fishtank. The staff are very knowledgeable and some of their products are slightly cheaper than other places. Would definitely recommend 🙂

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  • Madeline Ellis
    Reviewed on Google

    Very knowledgeable in their trade

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  • Sannat Kumar Digar
    Reviewed on Google

    Good and patient staff members in handling queries. Will come back again.

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  • jordon hooper
    Reviewed on Google

    Great place

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  • David Reynolds
    Reviewed on Google

    Need a pump? Need a tank? They got heaps to choose from

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  • Lachlan
    Reviewed on Google

    Excellent store with awesome staff

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  • Chris
    Reviewed on Google

    Took my 3 kids in there yesterday afternoon to choose a range of fish for our new tank, there were 2 staff working and no other people in the store except for us, clearly their discussion on which flavour of chips they preferred was more important to them than assisting us with our large purchase

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  • Luke dalley
    Reviewed on Google

    Great variety of stock

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  • Chris M
    Reviewed on Google

    These folks know their stuff, and the prices are reasonable

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  • Laura
    Reviewed on Google

    Very helpful with our new tank. Fish are healthy

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  • Annemarie Nel
    Reviewed on Google

    Staff are always friendly and knowledgeable- able to assist troubleshooting my tank. Love the variety of stock!

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  • Afshin Fov
    Reviewed on Google

    Excellent in their kind

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  • Daniel Mclean
    Reviewed on Google

    Good range of stuff, service occasionally is …

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  • PJ
    Reviewed on Google

    Had a nice variety of fish, coral and tanks alongside many decorations. However, some of the fish seem unwell and not taken care of effectively. We literallyerally saw a sail fin tang struggle and die Infront of us in a tank lacking a suitable habitat.

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  • Debra Tarr
    Reviewed on Google

    Excellent service, very keen and knowledgeable staff. Young man in store is a total marine nerd and gives excellent advice, including discouraging purchase of unsuitable fish/corals, and knows coral inside out, is clearly passionate about them. Prices are good, and they will order in anything you need. This is a store to trust, especially for beginner reefers.

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  • Jen
    Reviewed on Google

    Great service

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  • James Thompson
    Reviewed on Google

    Great range of fish

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  • Carey Maeder
    Reviewed on Google

    Fantastic store could not praise their work and services provided enough. They have dedication to the hobby and providing the best products at reasonable prices. Their fish are of the highest quality with never any health issues. They also are happy to help even for a young enthusiast like myself could not recommend enough.

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  • David Bowen
    Reviewed on Google

    Has everything you need

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  • Afsana Rahman
    Reviewed on Google

    People are very helpful. A young guy there helped me out alot. Thumbs up to him.

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  • Humayun Khan Afridi
    Reviewed on Google

    helpful staff

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  • Jai Carey
    Reviewed on Google

    Great service!

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  • Amitesh Naidu
    Reviewed on Google

    Great service, lots of variety, honest and knowledgeable staff.
    Reasonable prices.
    Highly recommended.

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  • Ivan Mills
    Reviewed on Google

    Good selection of small and medium tanks for beginners at good prices. Very clean tanks and healthy fish.

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  • James Bracefield
    Reviewed on Google

    Excellent range of stock and friendly service.

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  • Richard Rizk
    Reviewed on Google

    Genuine honest service

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  • Srini Krish
    Reviewed on Google

    Been visiting them for a couple of years now. Great staff , expert guidance and fair prices for fishes and accessories. Even if you run into issues with your tank or fish they are always there to help.

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  • Gregory Bugeja
    Reviewed on Google

    Great helpful team who care about what your after .great customer and helpful service .
    Lots to choose from .

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  • Clare Jennings
    Reviewed on Google

    Staff were friendly and knowledgeable. Shop is well laid out and a wide variety of stock.

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  • Craige Smith
    Reviewed on Google

    Great advice and a great range

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  • C Barrett
    Reviewed on Google

    Good service, family run, well stocked

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  • Jason Wright
    Reviewed on Google

    Awesome fish and tank shop. Great prices and discounts all year around.

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  • Stephen Howr
    Reviewed on Google

    I really enjoyed my time there

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  • Desi Londoner In Sydney
    Reviewed on Google

    Cool

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  • Peter Christodoulou
    Reviewed on Google

    Excellent service, great staff , very knowledgeable thanks guys

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  • Poman Hudoyo
    Reviewed on Google

    Great service and broad selection

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  • ozminion loves2travel
    Reviewed on Google

    Lots of varieties! Customer service could be better thou..

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  • Bradley Francis
    Reviewed on Google

    Good range – healthy fish – good prices

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  • Vitor De Jesus
    Reviewed on Google

    Great store!

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  • Express 404
    Reviewed on Google

    Great range of fish, good prices and friendly and helpful staff.

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Rating

Business ID: 9262

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