Castle Hill Veterinary Hospital is featured on The Pet Community as a trusted provider of vet services.

Castle Hill Veterinary Hospital Contact Information and Customer Reviews
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Reviews (21)

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4.6 out of 5.0
Rating 4.6
  • Tom Shaw
    Reviewed on Google

    Walked in for urgent check on our dog. Quickly seen by vet. Overall good experience.

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  • Sangeeth Prakasam
    Reviewed on Google

    Always had a fantastic experience with the vets at CH Veterinary Hospital. They are great in dealing with the pets, very efficient and friendly.

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  • Kerrie Rose
    Reviewed on Google

    We took our energetic and attentive 46kg germal shephard dog for a full vet check, bath, blow out and nails. He greeted us happily, looked stunning and had obviously had a good experience. Thank you.

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  • Marquerete Rademeyer
    Reviewed on Google

    The vet gave our little dog a very thorough examination and took great care in the process.

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  • Phannie Anderson
    Reviewed on Google

    Thank you Max and the wonderful person who took my call early last Sunday. We were beside ourselves with worry and am pleased to say with your care our little Dinkie is 100%

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  • Purinda Gunasekara
    Reviewed on Google

    I thought of writing a review after seeing number of customers complained about staff being rude to their dogs for acting nervous or aggressive or excessive barking. Let me tell you I got two German shepherds, one is nervous and barks, the other is straight up aggressive towards other dogs but staff always take care of them in a very friendly manner and usually put us in a “naughty” room as soon as we walk in, just me and my dogs alone. This has worked so well for us as my dogs stay calm till a vet comes and even when we exit, nurses make sure the path is clear for my dogs until they exit the clinic 😃 somewhat funny but works well.

    This is one of the friendliest veterinary clinics you can visit in the hills area and they do an amazing job too with your pet.

    We usually see Dr Richard Naylor, who is an absolute oracle of a doctor and can’t recommend him enough.

    I would not recommend this place to penny pinchers though. You will pay a significantly higher medical bill here but similarly you will get an outstanding service. I have spent many thousands of $s with the clinic over last few years and I am happy about it as my dogs get a great result at the end of every medical procedure. Highly recommended.

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  • Jennifer Williams
    Reviewed on Google

    Amazing Vets and excellent service.

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  • Graham Prior
    Reviewed on Google

    Extremely polite, friendly and helpful staff with the very best sympathetic and capable vets.

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  • How to Press
    Reviewed on Google

    Tried to take my pup here, after my brother dropped her.

    They found out the breed and told me to “Take it to your own vet”. I do not own a vet. I was trying to make sure my dog was okay.

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  • Kate Rowe
    Reviewed on Google

    Were prompt with appointment time effecient, professional and personable

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  • ashlee sanford
    Reviewed on Google

    Today our fur baby crossed the rainbow bridge. Katie was absolutely amazing. I will forever be thankful for how kind and compassionate she was to our family and to Tiffany in her final moments

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  • Denise Desland
    Reviewed on Google

    Very professional,caring and very kind to my Cat ,Max the Vet is a natural with animals ,the way he cared and looked after my cat, Thank You Max,

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  • Andrew Chow
    Reviewed on Google

    Price of service is a lot higher than average other than that does the job.

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  • Caroline Chia
    Reviewed on Google

    Staff are very lovely and kind

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  • Adil Sheikh
    Reviewed on Google

    They represent the best of professionals. Been going there for years..
    Super busy and the groomer has no available slots any more..

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  • Aaron Hargraves
    Reviewed on Google

    Amazing experience!

    From reception to veterinarian to groomer!

    We have a border collie who other groomers were unable to remove his knots however it was no issue for the groomer at castle hill vet hospital! The vet was also very helpful in discussing sedation opinions should they have been needed (but fortunately not after the amazing effort of the groomer!)

    Affordable prices compared to others in Sydney plus a complementary neckerchief on the way out!

    Will certainly be back

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  • Chris Council
    Reviewed on Google

    Always helpfiul

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  • Meg Bunting
    Reviewed on Google

    Very caring and helpful.

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  • Paige
    Reviewed on Google

    I came under an emergency and the team treated me and my cat with such compassion and care.

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  • Alison Irving
    Reviewed on Google

    We moved to Castle Hill vets this year, but they had already treated one of my chickens and one of my dogs a few years ago. Dr Max was great with my younger dog, very patient and caring. The big test was bringing my highly anxious, older Border Collie. It took a while to get to grips with what he needed, as we were shifting from another vet, but I was highly impressed with the time that Dr Richard took in the second consultation, the standard of care and the thoroughness that is particularly important with a senior dog. The staff were considerate of my reactive boy. They took his anxiety into account so we went straight into the consulting room, without spending time in the potentially stressful waiting room. Dr Richard was clear about his findings on the phone later in the day and gave us a way forwards. Thank you.

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  • James

    The best staff. Really nice and caring about my cat Tiger. Gave all the advice I needed. Very happy with everything. Thank you!!!

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Business ID: 1239

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