Jazari Pet Resort is featured on The Pet Community as a trusted provider of grooming services.
Jazari Pet Resort Contact Information and Customer Reviews
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Reviews (37)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Jazari Pet Resort has received mixed reviews from pet owners. Many have praised the loving care of their animals, mentioning how their pets appeared happy and well-looked after. The staff, particularly Samantha, are often lauded for their friendliness and dedication to the animals' wellbeing. Various customers have happily narrated how the resort goes above and beyond, providing regular updates, special food, and even a pick-up and drop-off service. However, there have been a few less positive experiences, with some customers dissatisfied with the grooming services and the cash-only policy. Despite the occasional negative feedback, Jazari Pet Resort remains a popular choice for many pet owners due to its attentive and considerate team.
Last Updated: 17/10/2023
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Business ID: 5786
Toni Arnold
My dog appeared happy when I picked him up. Staff were friendly and helpful too.
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Paul Flitcroft
Very clean, well looked after pets & very helpful staff…
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Jazari Pet Resort
Thank you Paul… We look forward to looking after your pets in the future!
Peter Hawman
Our cat Fifi boarded at Jazari Pet Resort in September through to November for almost 2 months. We were stuck in Melbourne relocating up to the Goldcoast and were awaiting our permit. Samantha and her staff were fantastic. Samantha really looked after Fifi and bought her some special food that Fifi likes and would send me regular text message updates to let me know how our little girl (6 year old cat) was doing. Samantha made me feel at ease that Fifi was being looked after and cared for. My partner and I highly recommend Samantha and her team at Jazari Pet Resort and are looking to book Fifi in again soon. Thank you Samantha. Kind Regards, Susanne and Peter
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Jazari Pet Resort
Thankyou for your kind review we try our utmost to care for your precious pets as though they were our own. We love 💗 all pets
Barb Herrmannsen
Our Dogs are always so happy to spend time at Jazari.I don’t think they miss us at all….
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Nicole ellen
Service is horrible and the owner is very rude.
They only take cash for grooming which is very unusual…
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Roxy Cameron
Horrible experience and grooming is grossly over priced!!! They don’t even deserve 1 star
I booked my Aussie shepherd in for a deshed and within an hour they had called me to tell me she’s finished. When I came to pick her up she was still wet, she had knots behind her ears, sleep still in her eyes, they apparently scissor finished her which looks like they just butchered her with scissors. Her undercoat on her back of the legs was still incredibly thick and lots of hair coming out, they did not trim her nails or tidy up her paw pads.
When I said she was still wet, they tried to say it was the cologne but unless they soaked her undercoat in Cologne she was still wet from the bath. They then tried to say that she did not like the blow dryer, and that some dogs bite. When I asked if she tried to Byatt they could not give me an answer. She has never tried to bite in the last groomer I took her to, they said she was perfect for them to groom.
The owner (of jazari) was full of excuses to why she still had knots and was still wet, NOT PROFESSIONAL AT ALL!
I paid $150 for a job I could have done at home!
I will be continuing with my old groomer without a doubt. The pricing is only $80 and she comes back completely dry, beautifully groomed and trimmed very professionally.
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Colin
The dogs always love coming here …very happy with the service and staff
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Daniel S
I used to enjoy taking my dog here, but these days not so much, as they are now cash only and it has to be up front, and they try to charge you for more days then what you have booked. Not super keen on using it these days but it still seems a little better in its care of the dogs then others, so would still use if I was in a pinch
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Shanon Kenny
Very unhappy with Grooming received.
Pet was shaved so short, after agreeing on 2 inches to be left. Shave was very uneven, it looked like a 2 year old hacked at it with scissors.
Was not washed, wash not brushed after clip, paws were not tidied up, nails not clipped, pads were not shaved.
For $100 an agreed grooming we are very unhappy. A grooming is not just a shave.
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Diane
I was returning to New Zealand just before we went into Lockdown. My beloved cat Noodles ended up boarding at Jazari for 14 weeks. I can only say positive things about Jazari. My cat was returned to me in excellent condition, happy and obviously well cared for. Its a Yes.. from me. 100% happy
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