PetSmart Dublin love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 53299
dottie hursey
I got into an argument with the little man who is the manager of this store because some cat litter was mispriced or mis-stocked. The shelf price said $4.99 but it rang up $14.99. Most stores will adjust the price and move on. Apparently this manager missed the memo about customer acquisition and service. He basically told me to buy it at $14.99 or not. Won’t be going there again. Watch what you’re buying there. Prices may be wrong on other products
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Nick D'Amato
Good selection of cat foods and ability to order ahead and pick-up at the store.
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Diana Mubarak
I’m only giving 1 star because i got a call this morning that they need to cancel my dog haircut appointment a hour before i was suppose to go in. They did not apologize for canceling or even tried to better the situation. Very unprofessional.
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Meredith Carson
I really wanted to give five stars but after my last two experiences at the PetsHotel I just can’t do that.
Thank you to the first set of PetsHotel team members who were patient with my girl. You are very much appreciated.
First visit was relatively smooth, got my dog all checked in and dropped off. She’s an older dog and can be a bit timid around new people and environments. The PetsHotel associate who checked us in that time was very patient with her and allowed me to walk at least to the door to where they take the dogs back (fully understand that I am not allowed back there completely). When I dropped off I had asked if I could have one of my friends come to check on my dog during her stay and I was told that would be no problem. I gave the name of my friend and her phone number and that I authorized her as an agent for my dog.
My friend shows up to check on her and she was told that she was not allowed to check on my dog or be given any information when I had authorized her as a person who could be given information.
Fast forward to pickup, my fiancé goes to pick up our girl and when he arrives home he notices that we did not receive our first night free for being a new client (I had booked during a promotion that was going on at the time and we wanted to take advantage of the free night). Also we had sent our dog with some of her toys to make her stay more comfortable and found that one of her favorites had gotten torn and destroyed but shoved in the bottom of the bag as if we may not notice that hAd happened (didn’t sit well with me).
We were willing to give PetsHotel one more try so we brought her back to try again and I should have rethought my decision during this check in time. My girl was nervous yet again and really was timid going to the back. The PetsHotel associate tried to pull my dog on her harness and leash to get her to go back and was not being patient with her (not the same one from our first drop off).
I had forgotten to send two bags of food for my dogs meals and they did call and let me know and asked if I wanted to do the house food for those two meals. I said yes at the time but I was able to return to the store that same night with the two forgotten bags of food and I informed the associate that those bags were her two missing meals and that I did not want the house food fed.
When my fiancé went to pick our dog up at end of stay, he was told at the front desk that our dog had gone pee in her kennel and needed a bath. We weren’t told that it would be charged as an exit bath and were a little confused as to how she peed in her kennel if she had been taken out before we picked up. We didn’t see the charge for the exit bath until we got home. They did grant our free night from the previous stay thankfully . But they ended up still charging for house food and sent back the two bags that I sent for the two meals I had forgotten after I asked them to remove the charge.
Needless to say my girl is more nervous now than before. We are going to be going elsewhere for boarding. Very disappointing.
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Bobby Todd
Great service
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Jennifer Knudson
We decided to add a bearded dragon to our family,the associate Summer was helpful and knowledgeable on how to care for him. Thanks Summer for your help! We named him Frankie:) he is healthy and growing fast!
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Dan Sagraves
Great clearance deals & fresh healthy crickets for my baby gecko.
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Molli Mentel
Staff is knowledgeable and always friendly
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Greg Freeman
Always clean and well stocked!
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Stephanie Z
This place has been a great service to us. Accidents happen and when we needee immediate assistance we found knowledgable staff who could help us make the right selection for our needs. Right place. Right location . Right on time. Thank you, Pet Smart. Great managerial staff.
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Mycke Flynn
Prices are getting out of hand.
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Jennifer Wondracek
Large selection of cat food. Decent prices. Knowledgeable staff.
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Aaron
My dog has come home with Kennel cough on one occasion and this past time has Post-Grooming Furunculosis. I have told the location about how my dog comes home fearful of the leash. I have had it. I am so upset! Do not take your pets to this grooming facility.
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Mary Wehrle
Clean and well organized.
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Daniel Adams
I visit this location and often just never done a review. The store is always clean and staffed with friendly and helpful employees. Plus, they bring the kitties in from the cat cottage, and you can maybe find a new friend. There is also a pet hotel inside the store. If this review helped you at all, please mark as helpful and follow me for more reviews around the world.
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Kelly Lynn Hill
They have cats here but they won’t let you get them out or check them out even if you wanna buy one.
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Elizabeth Anderson
Adopted my new kitten and picked up kitten food
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Rebecca Yontz
Love that they have a pet hotel at this location.
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holly collins
Clean, well stocked, friendly.staff
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Maria Gabriela Cordero Rivas
Me gusta muchísimo petsmart porque allá yo disfruto mucho ver a los animales 💖
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