PetSmart Dublin love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet CommunityLooking for a one-stop shop for all your pet care needs? PetSmart Dublin seems to have it all, from a wide variety of pet supplies to a commendable selection for cricket enthusiasts. Shoppers have praised the store for being clean, well-stocked, and organised, with helpful staff ready to assist you in finding the best deals. While some customers have experienced slower service at the cashiers, many are charmed by the store's support for cat charities. Online ordering can be hit-or-miss, with orders occasionally split between locations, but on the whole, PetSmart Dublin is a favourite among pet owners. It's noted that while pricing can be higher compared to online options, the in-store experience, including the knowledgeable staff, adds value. The store maintains a clean environment and even offers pharmaceuticals for your furry friends. However, there have been concerns regarding customer service and return policies, which highlight the importance of clear communication and customer satisfaction. Overall, PetSmart Dublin offers a good selection for pet lovers, despite some areas that could be improved for a smoother shopping experience.
Last Updated: 05/01/2024
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Business ID: 53295
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Kimberly Jackson
Cashier was slow but the store itself had everything I needed.
Helpful ReviewI also love how they support the cat charities
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Sue Escoto
Clean. Well stocked and organized.
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Skye C
Nice cricket selection.
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Janelle Freihammer
I went to PetSmart to get wet food for my Aunt’s cat Fluffy
Helpful ReviewIt was a good experience & friendly staff
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Bruce Polsemen
The pet food signs are nicely posted. However, product locations seemed randomly sorted and difficult to locate based on animal type, then some random order, then Mfg brand, then brand for type of food.
Fortunately, the shelving clerks are very helpful. Also, the cashier was very helpful, particularly finding extra ways to save a couple dollars on my large bag of dog food.
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Bob Davis
We go to petsmart regularly it is our favorite pet store.
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Julia Gomes
I am very disappointed with this store, because they don’t know how to treat their customers, I was severely embarrassed by the manager twice on different days, where she approached me in the parking lot saying that I couldn’t park in the mall for the simple fact that I was in a stickered van, where she insisted on calling the police twice to ask me to move my van, even though the police said it was okay for me to be there! This attitude is very sad, even more so when I’m a customer and buy a lot of products there… Could it be that the problem is because I’m Latina?
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johnb
online order was quick. product was available but when I went to pick up the order 1/2 of the order was at one store and the other 1/2 was at another store across town.
Was not happy with the experience. I am not sure if I will order on line with petsmart if this can happen. I can just order from someone else.
Helpful ReviewI have 11 cats so I order a lot of product
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Kraig Whitney
Very large pet store that should have anything you need for reasonable prices.
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Gustavo Casares
This is the 3rd time Ive been to this Denny’s and always an issue with food ..food is sometimes with to little salt and flavor to a over kill on salts .. and my daughter boneless wings dried and burnt up pretty bad
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Juan Carlos Rivera
Hay variedad de mascotas etc
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YW Wang
They refused to return or exchange a fish i bought a week ago and I asked if there is a policy change, they also refused to answer. I have been buying fish from them more than ten years and never had a problem until today . I have a 90 gallon fish tank with lots of cichlids and I am a experienced and responsible owner. I bought 2 African cichlids last week and one died quite soon. I found the hind part of it, and brought it to store for exchange. I never thought there would be a problem. At first, after asked the manager, the lady told me that they can return the fish, but refused to exchange, implying that the fish died because my tank condition is poor. So, I explained to them that I know how to take care of my fish and the other fish I got last week is happy and healthy. So she asked the manager again and came back to me saying they refused to return or exchange because I brought a part of a fish. I called petsmart customer service and made sure that the 14 days policy did not change and I don’t have to bring in a whole dead fish for exchange. Right now I am waiting for they reach out to me and let’s see what will happen.
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Jayashree Joshi
Unfriendly staff
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Gayle Prieto
Love this place
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jenny bunny
Staff is ok and the place is clean. Only problem is that there’s not enough staff available at all times.
The place is cleaner and is more modernized, but still lacks enough employees
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Joseph Brown
Good store with a good supply of items for pets of all kinds. We needed some things for our Doxies and while we didn’t find exactly what we wanted, we were able to find something close to it.
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Neha
Bought a bird cage from here and it was overpriced as compared to the online price on amazon.( Almost double the amount)
The staff was good , knowledgeable and helped us in buying a budgie.
Shopping from here would be only on an urgent basis as it is so expensive.
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Melani Penn
Clean store friendly staff.
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David LeClair
Nice, large, new store. It has most everything, including some pharmaceuticals.
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EClus
Good fish and shrimp there tasted good in a stir fry
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