PetSmart East Dublin love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 53297
Arlene Vigars
We get our fur babies food there
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Niaz Namini
I was not at all satisfied with the grooming part. They canceled three times at the last minute for an appointment that they had changed. She changed the grooming date for me, and when I went there to drop off my dog, they told me that you do not have an appointment today. They are not professional at all.
Helpful ReviewTheir grooming work is good, but the behavior of some groomers is not good at all.
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Graham Miranda
Poor selection of certain items.
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FFACE
VERY CLEAN, WELL STOCKED STORE👍
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Richard Newton
Always have Royal Canin German Shepherd Dog food.
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Beasteastbay
Nice pet store. I usually come here to buy cat food or toys for her. Some of the prices are high here at PetSmart, I usually stick with the purina brand for my cat. About 1.40$ or more for each can but I been to other stores and they were about 10 to 15 cents less same brand. Some can foods were 1.99 each, just very high. I also have trouble finding the cat food I need, a lot are picked over and not fully stocked on the shelves. They need more cashiers, everytime I go there is only 1 person then the lines gets long on certain days. This store needs more better staff.
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Gustavo Casares
Small people are nice ..but they alway never have products stocked up in the isles
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Alexander Herrero
This review is about PetSmart Grooming services. We have had our pup groomed here for a little over a year. Everything was relatively okay before. We had a few situations where they did not follow our instructions but these were minor things like nails being forgotten.
Fast forward to this past week and I realized that this PetSmart groomer is only okay if you don’t ask for anything special. If you deviate from the typical haircut or norm is where you run into trouble.
Here is what happened to us. I called early and directly to the salon on the day of our appt to ask if I could drop off our pup 1 hr before his appt because I had a business meeting and we live over 35 minutes away. They let me know that they wouldn’t be able to start the grooming until the appt start time which was of course fine but that otherwise it was okay to come in early. When I arrived (just 45 mins before my appt) I explained that I had called earlier and was here for our appt a little early. The groomer seemed flustered and then made a show in front of me making sure I could see that she was unhappy and asking the other groomer (who I had spoken with earlier) if they had allowed my request (they denied allowing it). She then told me that next time I would have to call directly that the employee I spoke with didn’t represent the salon but she begrudgingly allowed our slightly early dropoff. At this point I was stuck so I smiled and said no problem. She then told me that because we were dropping off early that we would “have to pickup immediately once he is done”, I noted the attitude being given but again let this go. I should have listened to my gut and just not left our pup…
Several hours later he was ready and they gave me a call. I finished my meeting and they called again about 15 minutes later. They were specific to remind me that they cad called 20 minutes earlier. I told them that I was on the way but that I lived 30 minutes away. By the time I arrived it had been maybe 45 minutes. Overall he had been there a little under five hours. He has been there longer in the last when they have been backed up (which we of course understood and accommodated our schedule for). So I go to pay, and as I am paying they come out to tell me that our pup has just had a huge accident and there is poop “everywhere” but that’s they are off in a few minutes and don’t have time to clean him properly. I immediately knew this was untrue because in over two years our dog has never once had an accident or even the runs. This was a veiled attempt to make me feel bad for not being able to pickup minutes after they called. I was later handed a pup with a slightly wet bottom and back. It was clear that there was never any poop on him. Any groomer worth their salt would have made it right if there wasn’t an accident and taken a few more minutes to dry out little guy, but they were off the clock so that was that.
I walked out of the store with my head spinning wondering what just happened. There is clearly a problem with the staff at this PerSmart and how the salon is being run. They seem to feel that customers are an annoyance, and they are happy to let you know it. But the kicker is the manipulative game playing, that was what put me over the edge. I am sorry to say that we are never coming back to this groomer.
And to the Salon’s managers: please please please talk to your staff about their attitudes and staff your salon sufficiently so that your groomers don’t feel like they can’t make it right when things go wrong.
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Abbye Graham
Great variety of accessories and staff, although new, very friendly and willing to help
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Gregg Craig
It’s a great place to get your dog groomed they are very nice to your pets
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Denise Brooks
First of all, no pups to adopt! Inconsistent with signage. The prices have went up. No single small balls for little dogs. What was outstanding was the service. I wish I knew his name. The young man at the register was so polite and helpful. (He too misses the dog adoptions)
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Carlos Robertson
Fantastic Banfield pet hospital inside. The people care about your pets and make sure you understand what is needed for their continued health. 10 out of 10
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3 Daoist
Typical chain pet store. Customer service is generally pretty good. We only have a cat so can’t really comment on most of their services. Just come to buy cat food and litter.
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Vanessa Moreno
We went into store 8:30..My 11 year old asked a question she responded with an attitude towards him.i had to tell her something.then she changed her attitude.. Livermore PetSmart does not carry fish bowls..
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Helen Kolak
Petsmart Dublin east is a great place to bring your pet for a groom. They do such a wonderful job.
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Belmonda D
Grooming services are not the best. Upcharge for ridiculous reasons! My dogs back legs (back upper near the butt) were shaved off almost bald!!!!
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Elgun Aliyev
Employees didn’t feel like they wanted to be there. Asked for fish twice, waited 15 min and no help.
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Jennifer Robertson
Mike was so incredibly knowledgeable and helpful to our family! We are happy with our fish 🙂 highly recommend!!
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Neville Deboo
We have three dogs and this store is our one stop shop for everything we need for them. Our go-to store for our pet needs. Highly recommend for dog owners!
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abhay drolia
Good collection of items in fish section. Pricey. Order online from Amazon etc if you can wait for delivery else good stuff
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