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PetSmart Elkhart love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Elkhart has garnered a mix of feedback from its customers, but the overarching sentiment leans towards satisfaction. Many patrons highlight the cleanliness of animal cages and the impressive selection of aquatic plants, which seems to be a hit with those with a keen interest in aquatics. The store is praised for its consistent stock levels and the variety of quality products on offer, making it a reliable spot for pet supplies. The staff at PetSmart Elkhart are frequently lauded for being welcoming, knowledgeable, and incredibly helpful, creating a positive shopping experience. The grooming services come highly recommended, especially for their value and the professional, caring treatment of pets. However, it's worth noting that there have been some criticisms concerning fish health and management responsiveness. Despite these issues, the overall picture painted is one of a pet store that genuinely strives to cater to the needs of both pets and their owners, with a team that's always ready to go the extra mile.
Last Updated: 2024-02-28


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  • Casilda Chenier
    Reviewed on Google

    Clean animal cages. Good selection of aquatic plants.

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  • Sunino
    Reviewed on Google

    Always find exactly what I am looking for, the staff is always welcoming.

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  • David Bowe
    Reviewed on Google

    Amazing staff great place to walk a dog, get a bath and brush or find that new toy your pet can’t live with out

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  • Michelle Bohlmann
    Reviewed on Google

    DON’T BUY FISH HERE!
    I bought 30 fish, they all died but one within a week. I checked the return policy on the website and it didn’t say to bring the dead fish in as proof. Took my receipt in. They said I had to bring in the dead fish and refused to even consider helping me because it was a few days past the 2 week garantee.
    Petco has a 30 day guarantee and I have never had one of thier fish die on me. Definitely shop for fish at Petco instead. I bought all the same fish at Petco and they are all active and healthy.

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  • J Edgington
    Reviewed on Google

    Always seem to have supplies in stock.

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  • Shelley Basham
    Reviewed on Google

    Staff was awesome 👍

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  • Kyla Smith
    Reviewed on Google

    We have been getting our dogs (roscoe, bella, and teddy) groomed here for a while now. All of the groomers are great and easy to work with. They are all very knowledgeable and skilled at their trade. We love that the pups come home smelling great and looking amazing! The pricing is cheaper compared to other salons locally which is always a plus for us since we have 3 doodles! We highly recommend the girls at Elkhart PetSmart!
    Also, don’t forget to tip your groomer for their hard work! They earned it <3 🙂

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  • Al Clements
    Reviewed on Google

    Nice pet smart. Store is always clean.
    We get all our pet supplies here

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  • Briseida Gonzalez
    Reviewed on Google

    All pet stores are bad adopt don’t shop

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  • Kelsey Bradshaw
    Reviewed on Google

    Very poor management. Doesn’t not take care of issues.

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  • cynthia carlisle
    Reviewed on Google

    “where we will do anything for your pets.” yeah right :/

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  • James Shorter
    Reviewed on Google

    For over two years almost now they have not been getting a lot of fish or snails in stock.

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  • Joelice Vera
    Reviewed on Google

    (Translated by Google) Excellent place, very friendly people

    (Original)
    Excelente lugar,gente muy amable

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  • Neal DJ
    Reviewed on Google

    Good selection

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  • Dom
    Reviewed on Google

    Lots of choices of good products and the staff is always friendly.

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  • Angie Mercado
    Reviewed on Google

    I’m moving and have been a mess. I got the appointment time wrong and they STILL graciously took my George Michael in. It was the first time any groomer asked me what length I wanted and even showed me a diagram. They took their time with him and he came out handsome as ever. Monica and the team did an amazing job taking care of my boy before our trip.

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  • Louise Svadeba
    Reviewed on Google

    They’re always on time with the items I need

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  • Marshall Creech
    Reviewed on Google

    Great customer service

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  • Ang H
    Reviewed on Google

    The majority of the time they do not have the item I’m looking for.
    They do not sell any items for blind or visually impaired dogs and not one toy that could be applied for the visually impaired dogs except balls that squeak. The health and wellness section is very minimal as well.
    They do have some cool and useful stuff but way over-priced.

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  • Rita Shoemaker
    Reviewed on Google

    Love the workers and seeing other pups come in beside my own

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Rating

Business ID: 56515

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