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PetSmart Fayetteville love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Fayetteville seems to be hitting quite a few right notes with its customers. Many appreciate the store for having everything they need, alongside great service and a notably clean environment. Regular visitors love the place, highlighting the friendly and professional associates, and some even give it a solid 10 stars for its service! However, it's not all rosy; there have been instances where finding help was a bit of a challenge, and not everyone is thrilled about the grooming facility, citing concerns over pet treatment and cleanliness. Despite these mixed reviews, PetSmart Fayetteville continues to be a go-to for pet owners, thanks to its wide range of products, knowledgeable staff, and the convenience it offers, including curbside pickup and a refillable cat litter service. There's also a mention of special events for animal adoption, which adds to its community appeal. While there's room for improvement in certain areas, like grooming services and aquarium maintenance, the overall sentiment suggests a positive shopping experience.
Last Updated: 2024-02-29


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  • John Caudle
    Reviewed on Google

    Have everything I needed

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  • Jennifer Walton
    Reviewed on Google

    Great service

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  • heavenisthelimit1
    Reviewed on Google

    (Translated by Google) The waitress was not very effective. When paying he tried to get more tip than he was given

    (Original)
    La mesera no fue muy efectiva. Al momento de pagar trató de obtener más propina de la que se le dio

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  • Matthew Pickreign
    Reviewed on Google

    Clean store, but it can be difficult to find assistance when you need it.

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  • Gary Hutchinson
    Reviewed on Google

    Good service and friendly workers

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  • Amanda McKenzie
    Reviewed on Google

    Associates are friendly, professional and helpful

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  • uwewis
    Reviewed on Google

    (Translated by Google) Expensive

    (Original)
    Teuer

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  • D.whitefeather
    Reviewed on Google

    I went there first but after 45 minutes of waiting around for service I had to leave empty handed went to Petco to my surprise I had gotten 2 bird 2 fos in 5 minutes time

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  • Al Young Cuda
    Reviewed on Google

    Love it here

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  • Kelly Ewald
    Reviewed on Google

    Knowledgeable and clean nice place to shop. But they did get rif of there treat trail coupons which saved me Luke 20 bucks a month on dog food so idk about that

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  • Ron Berry
    Reviewed on Google

    Great friendly help and service 10 stars please

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  • Antonio Masides Sanchez
    Reviewed on Google

    I would strongly consider providing a negative star point if it was possible. This grooming facility is quite subpar and not recommended for pet owners. The cleanliness of the establishment is lacking, and the Manager is demonstrating a lack of competence. During my visit today with my four-month-old puppy, the staff used a shelter-style leash which immediately frightened my puppy. Additionally, they placed him in a cramped cage where he became distressed and began crying. Only 15 minutes after dropping off my puppy, I received a call informing me that he had soiled the cage and was exhibiting aggressive behavior. They recommended rescheduling and picking him up promptly. When I arrived to retrieve my puppy, the Manager was struggling to remove him from the cage, behaving as though she was dealing with a far larger and more dangerous animal despite my puppy weighing only 9 pounds. Furthermore, upon entering the facility, I witnessed another employee shouting at a dog to remain still, which raises concern about the treatment of animals in this establishment. It is highly unfair that these individuals are permitted to conduct business in our area. This facility should be ashamed of its practices.

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  • yehoshuagirl
    Reviewed on Google

    I go to PetSmart for my dog’s grooming and food. Olivia treats my dog with special care Olivia has been grooming my dog since she was a pup. I love the special attention my dog gets. When I get my dog food, I’m usually in and out. I also use the curbside pickup and that is fast as well. Oh I love the points I receive that can be redeemed on grooming and any items I buy.

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  • Holly Green
    Reviewed on Google

    Employees are always super helpful and nice. I also like that you can get a jug of cat litter and bring it back to refill for a discount!

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  • Cramer Gallimore
    Reviewed on Google

    Pretty good example of this national chain. Sometimes they have a special event with animals to adopt. It’s in a convenient location.

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  • NIKOLE C
    Reviewed on Google

    Clean store.. Not really friendly to me. But you can find associates if you need help.

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  • Chris
    Reviewed on Google

    Well stocked and very nice employees

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  • Cindy Malota
    Reviewed on Google

    Made a quick trip with my daughter to pick up some items for my grand-dog. The store was spacious and clean. The staff was friendly and helpful. There’s plenty of parking.

    While the store was well stocked, they were out of the specialty dog food we needed.

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  • Matthew Riden
    Reviewed on Google

    Aquarium needs work in cleaning

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  • Wendy Wilson
    Reviewed on Google

    Just love this PetSmart
    Great experience!!!!

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Rating

Business ID: 56571

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