Westlakes Veterinary Hospital is featured on The Pet Community as a trusted provider of vet services.
Westlakes Veterinary Hospital Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Westlakes Veterinary Hospital is renowned for their compassionate and professional care, as many pet owners attest to their positive experiences. The staff, described as bright, energetic, friendly, and proficient, are appreciated for the level of care and understanding they show. Whether it's a routine visit or a more distressing situation, they manage to make experiences bearable, thanks to their empathetic approach. Customers appreciate the ease of access to services such as x-rays and pathology, and the space provided for their dogs. The veterinary hospital, though deemed a bit pricey by some, is highly recommended for their expertise, rapid response, and the overall quality of service. Changes in management have led to an even more compassionate and professional service, making Westlakes a trusted place for pet care in Lake Macquarie.
Last Updated: 18/10/2023
Mark Kesby
They look after our pets well, I have 2 large dogs and the ease it is to get them in and out is great👍
Helpful ReviewBright and energetic staff.
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Westlakes Veterinary Hospital
Dear Mark, thank you so much for the amazing review and feedback. We really appreciate it.
Helpful ReviewD P
Great service at Fennell Bay vets.
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Westlakes Veterinary Hospital
Dear D P. Thank you for the fantastic feedback.
Helpful ReviewBruce Ferguson
Very friendly Vet.space to take your Dog.plenty of Care . x-ray.patholgy etc
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Westlakes Veterinary Hospital
Thank you for the great review Bruce. We really appreciate it
Helpful ReviewNaomi Brown
Great staff. Both friendly and proficient.
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Westlakes Veterinary Hospital
Thank you for your kind words about our staff, Naomi. We’re glad to have such a friendly and capable team here at Westlakes Veterinary Hospital. We appreciate your business, and we hope you’ll continue to bring your pets to us in the future!
Helpful ReviewCin F
My first time there and they were so lovely.
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6344maso
Very caring and understanding
Helpful ReviewAlways pleasant and accommodating……
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Westlakes Veterinary Hospital
Thank you so much for the fantastic review. We really appreciate your kind words
Helpful ReviewElyse Millen
Very friendly and compassionate staff. They did everything within their ability to make a very upsetting experience bearable.
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Westlakes Veterinary Hospital
Dear Elyse. Thank you for the lovely review. Saying goodbye to a beloved pet is never easy and it means a lot to us that we were able to help you through the process. We hope the memories you treasure of your beloved Tusker soon ease the pain of your loss.
Helpful ReviewКвася Квасянян
Expensive. But they do their job.
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Westlakes Veterinary Hospital
Thank you for your review.
Helpful ReviewRegarding fees; our fees are on the whole a little below the national industry average for professional fees. We do however aim to provide quality care for our patients and perhaps as a result it was felt as costly.
Please feel free to give us a call if you have any further queries regarding this.
Matt From bolwarra
Top team at westlakes vet! They really care
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Westlakes Veterinary Hospital
Thank you so much for that fantastic review. We appreciate the encouragement.
Helpful Reviewalex hardy
good vet
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Westlakes Veterinary Hospital
Thank you so much Alex. We are honoured to have been a part of the journey with your beautiful furry family.
Helpful ReviewChristine Brooks
As changed hands so I am unsure of it noe
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Westlakes Veterinary Hospital
Dear Christine. Thank you for the review. We certainly understand that it takes time to grow trust, especially when it comes to someone caring for your beloved pets. We hope that we get the opportunity to gain yours
Helpful ReviewMichelle Rose Jenkins
I want to say big thankyou to everyone at Westlakes Vet for the care and compassion they showed with the end of my Dog Tysons life.
Helpful ReviewRespectful and caring when you say goodbye to your much loved pet.
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Westlakes Veterinary Hospital
Thank you so much Michelle for the amazing review. Saying goodbye to a beloved pet is such a difficult step to take and we are very encouraged to know that we were able to make the process easier for you
Helpful Reviewjulie band
Simon is a very caring vet, looks at all different kinds of procedures, explains everything. Great place highly recommend
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Westlakes Veterinary Hospital
Dear Julie, thank you so much for the wonderful review. It was an absolute pleasure treating Tiggy.
Helpful ReviewNance Foster
The whole team at Westlakes are amazing would highly recommend,very professional, dedicated to animals and highy qualified.
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Westlakes Veterinary Hospital
Hi Nance, thank you so much for the wonderful feedback. It means a lot to the team.
Helpful ReviewKaylee Winter
Great team who know what they’re doing. Reasonably priced.
Helpful ReviewLove the new renovations too.
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Westlakes Veterinary Hospital
Hi Kaylene. Thank you so much for the fantastic feedback.
Helpful Reviewsharon mitchell
My very first visit was just ok, the nurses were amazing but the vet seemed negative towards my rescue dog Lucy. Now that Josh has taken over her treatment is full of compassion and care, so professional. Lucy loves her visits now.
Helpful ReviewHighly recommend Westlakes Vet Hospital, best in Lake Macquarie.
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Westlakes Veterinary Hospital
Thank you Sharon for your great review, it has been wonderful getting to know the clients and their pets. It is great to hear feedback that our goal of making the vet visit as stress free as possible is being met. Thank you for the encouragement! Westlakes Team
Helpful ReviewJasmin Parmeno
What a great vetenary practice. Wonderful staff who clearly love their job and all the animals they have come into be cared for by them. Thank you guys for taking great care of our little puppy. She clearly has no fear when in your care and that makes it a better exprience for us as nervous owners of a brand new puppy.
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Westlakes Veterinary Hospital
Thank you Jasmin for your kind review. We are strong advocates of gentle handling and reducing stress for the animal, and are encouraged that this was your experience at the clinic. Thank you!
Helpful ReviewMike Mayrand
Thoroughly impressed by Dr Dabrowski and the team at Westlakes Vet Hospital. Knowing Dr Dabrowski personally, he has so much love, care and passion for animals. Our visit and experience with our dog was stress free and delivered with a standard of excellence.
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Westlakes Veterinary Hospital
Thank you so much Mike for the great review. Arnie has been such a pleasure to have as a patient
Helpful ReviewTim Newburn
The most worst experience in losing a beloved pet made bearable by the most compassionate and caring staff you could hope for. Unexpectedly lost our beloved dog of 7 years and we were seen immediately the next morning, exploratory surgery done, and all necessary arrangements taken care of. Can’t speak more highly of this veterinary service. Vet personally called us to explain all that he found.
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Frank Cook
Rapid response to a request to treat my border collie who injured her leg in an accident. Given pain relief and anti inflammatries started to recover after two days.
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Westlakes Veterinary Hospital
Thank you Frank for the great review. So glad we could help.
Helpful ReviewMark
They look after the pets well, I have 2 large dogs and the ease it is to get them in and out is great
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Business ID: 1237
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Westlakes Veterinary Hospital
1 Bay Rd, Fennell Bay NSW 2283, Australia