Westlakes Veterinary Hospital is featured on The Pet Community as a trusted provider of vet services.
Westlakes Veterinary Hospital Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Westlakes Veterinary Hospital is renowned for their compassionate and professional care, as many pet owners attest to their positive experiences. The staff, described as bright, energetic, friendly, and proficient, are appreciated for the level of care and understanding they show. Whether it's a routine visit or a more distressing situation, they manage to make experiences bearable, thanks to their empathetic approach. Customers appreciate the ease of access to services such as x-rays and pathology, and the space provided for their dogs. The veterinary hospital, though deemed a bit pricey by some, is highly recommended for their expertise, rapid response, and the overall quality of service. Changes in management have led to an even more compassionate and professional service, making Westlakes a trusted place for pet care in Lake Macquarie.
Last Updated: 18/10/2023
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Business ID: 1237
Mark Kesby
They look after our pets well, I have 2 large dogs and the ease it is to get them in and out is great👍
Bright and energetic staff.
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Westlakes Veterinary Hospital
Dear Mark, thank you so much for the amazing review and feedback. We really appreciate it.
D P
Great service at Fennell Bay vets.
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Westlakes Veterinary Hospital
Dear D P. Thank you for the fantastic feedback.
Bruce Ferguson
Very friendly Vet.space to take your Dog.plenty of Care . x-ray.patholgy etc
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Westlakes Veterinary Hospital
Thank you for the great review Bruce. We really appreciate it
Naomi Brown
Great staff. Both friendly and proficient.
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Westlakes Veterinary Hospital
Thank you for your kind words about our staff, Naomi. We’re glad to have such a friendly and capable team here at Westlakes Veterinary Hospital. We appreciate your business, and we hope you’ll continue to bring your pets to us in the future!
Cin F
My first time there and they were so lovely.
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6344maso
Very caring and understanding
Always pleasant and accommodating……
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Westlakes Veterinary Hospital
Thank you so much for the fantastic review. We really appreciate your kind words
Elyse Millen
Very friendly and compassionate staff. They did everything within their ability to make a very upsetting experience bearable.
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Westlakes Veterinary Hospital
Dear Elyse. Thank you for the lovely review. Saying goodbye to a beloved pet is never easy and it means a lot to us that we were able to help you through the process. We hope the memories you treasure of your beloved Tusker soon ease the pain of your loss.
Квася Квасянян
Expensive. But they do their job.
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Westlakes Veterinary Hospital
Thank you for your review.
Regarding fees; our fees are on the whole a little below the national industry average for professional fees. We do however aim to provide quality care for our patients and perhaps as a result it was felt as costly.
Please feel free to give us a call if you have any further queries regarding this.
Matt From bolwarra
Top team at westlakes vet! They really care
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Westlakes Veterinary Hospital
Thank you so much for that fantastic review. We appreciate the encouragement.
alex hardy
good vet
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Westlakes Veterinary Hospital
Thank you so much Alex. We are honoured to have been a part of the journey with your beautiful furry family.