At Vetkind, we know that our clients see pets as family members—and that’s exactly how we see them too!
Your trust in us to support your pet’s health is a privilege we take seriously.
Across our three locations in North West Brisbane, we are dedicated to delivering compassionate, high-quality veterinary care for your pets at every life stage.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Vetkind Ferny Hills is making waves in North West Brisbane for its compassionate and high-quality care for pets. Clients rave about their experiences, highlighting the friendly, accommodating staff and the professional yet caring approach to veterinary services. From urgent medical needs like paralysis ticks to regular check-ups and even pet grooming, the team, including praised members such as Vet Kirsty, Nurse Gemma, and Ashley, go above and beyond to ensure both pets and their owners are comfortable and well-informed. Despite the challenges of dealing with fearful or aggressive animals, Vetkind Ferny Hills employs measures to create a positive environment, focusing on the well-being of pets over profits. The practice has faced some criticisms regarding its pricing and medication dispensing policies, but it stands firm on its commitment to adhere to health regulations and ensuring the safety and health of pets come first. With glowing testimonials and a clear dedication to animal care, Vetkind Ferny Hills is a beloved choice for pet owners in the area.
Last Updated: 31/12/2024
Pete Moser
I took my big dog down to Fernlands Veterinary Practice and I cannot recommend this vet enough. I was helped by Nurse Gemma and Vet Kirsty. They were both fantastic, listened and offered great advice and service and gave my dog 5 Star treatment. I will be returning to Fernlands Vet and will recommend them to anyone who asks. Thanks Team!
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Vetkind Ferny Hills
Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐
Helpful ReviewVetkind Ferny Hills
Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐
Helpful ReviewVetkind Ferny Hills
Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐
Helpful ReviewVetkind Ferny Hills
Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐
Helpful ReviewJay Burrows
Vet Kirsty is a true animal lover and a very good vet. A positive experience, we’ve taken cats and a dog to see her and each time have walked away happy and impressed. Kirsty and team genuinely have the wellbeing of your pet top of mind.
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Ella Hoffman
These vets are my absolute favourite. They make time to squeeze them in and accommodate where they can. They go above and beyond. They care about the animals not the $$. They are honest and don’t order unnecessary tests unless you ask for them. They are fantastic, especially with animals that also have reactive aggression
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Char L
Always friendly, helpful and accommodating staff – top service. We absolutely adore our cats, and you can tell that the staff here really do love the animals that visit them too. They’re very quick to respond – especially when my tom cat had a paralysis tick. We would’ve been distraught if we lost him. As my youngest son would say “you’re top quality!” 😀
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Federico Groppa
These guys have been nothing short of amazing over the years with us and our two dogs. Very professional vet staff supported by Ashley, the most caring and personable nurse/receptionist you’ll be able to find.
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Yash Mutti
Great vet, thank you to Ash for making Teddy’s first groom super pleasant 🙂
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Vetkind Ferny Hills
Thank you Yash for the lovely review. Teddy did so well during his first groom. We both had a lot of fun. – Nurse Ash 😊
Helpful ReviewVetkind Ferny Hills
Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.
Helpful ReviewVetkind Ferny Hills
Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.
Helpful ReviewVetkind Ferny Hills
Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.
Helpful ReviewVetkind Ferny Hills
Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.
Helpful ReviewVetkind Ferny Hills
Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
Helpful ReviewWe’re delighted to hear you had a great experience at our practice.
Vetkind Ferny Hills
Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
Helpful ReviewWe’re delighted to hear you had a great experience at our practice.
Vetkind Ferny Hills
Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
Helpful ReviewWe’re delighted to hear you had a great experience at our practice.
Vetkind Ferny Hills
Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
Helpful ReviewWe’re delighted to hear you had a great experience at our practice.
Vetkind Ferny Hills
Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾
Helpful ReviewVetkind Ferny Hills
Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾
Helpful ReviewVetkind Ferny Hills
Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾
Helpful ReviewVetkind Ferny Hills
Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾
Helpful ReviewVetkind Ferny Hills
It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.
Helpful ReviewVetkind Ferny Hills
It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.
Helpful ReviewVetkind Ferny Hills
It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.
Helpful ReviewVetkind Ferny Hills
It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.
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Business ID: 57484
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