At Vetkind, we know that our clients see pets as family members—and that’s exactly how we see them too!

Your trust in us to support your pet’s health is a privilege we take seriously.

Across our three locations in North West Brisbane, we are dedicated to delivering compassionate, high-quality veterinary care for your pets at every life stage.

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Reviews (12)

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4.7 out of 5.0
Rating 4.7

Review Summary


Here's a summary of the most recent reviews on The Pet Community
Vetkind Ferny Hills delivers dependable, compassionate veterinary care across three locations in North West Brisbane, with clients praising Kirsty, Gemma and the team for professional, friendly service and genuine care for pets at every life stage. Reviews highlight positive experiences—from gentle handling of stressed or reactive pets to clear, transparent pricing and great communication—making owners feel their animals are in caring, capable hands. While a small number of comments mention pricing concerns, the overall sentiment is that Vetkind Ferny Hills genuinely puts animal welfare first and earns trust, repeat visits and strong recommendations.
Last Updated: 24/07/2026
  • Jay Burrows
    Reviewed on Google

    Dependable, professional, trustworthy and compassionate care

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  • Lynne Griffiths
    Reviewed on Google

    Kirsty and Gemma are the best

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    • Vetkind Ferny Hills

      Thank you so much, Lynne. Kirsty and Gemma will really appreciate your lovely feedback. We’re very lucky to have them on our team.

      Helpful Review
    • Vetkind Ferny Hills

      Thank you so much, Lynne. Kirsty and Gemma will really appreciate your lovely feedback. We’re very lucky to have them on our team.

      Helpful Review
  • Laura Jordan
    Reviewed on Google

    Great vet my dogs love the team

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  • Bev Kelly
    Reviewed on Google

    Very friendly and kind care from the staff at Ferny Hills.

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    • Vetkind Ferny Hills

      Thanks so much for your kind words—we really appreciate it.
      Dr Kirsty and Nurse Gemma will be so pleased to hear this. We’re glad you felt well cared for.
      Thanks for trusting us with your pet.

      Helpful Review
    • Vetkind Ferny Hills

      Thanks so much for your kind words—we really appreciate it.
      Dr Kirsty and Nurse Gemma will be so pleased to hear this. We’re glad you felt well cared for.
      Thanks for trusting us with your pet.

      Helpful Review
  • Ashleigh Thurman
    Reviewed on Google

    Kirsty, Gemma & the team at Vetkind Fernlands have been nothing but amazing with our sweet border collie, Sadie. They are so understanding of her nature & try to make each visit as positive as possible 🙂 When she was attacked by another dog, they cared for her so well and we are truly grateful. Great communication & transparent with pricing. 10/10 would recommend!

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    • Vetkind Ferny Hills

      Hi Ashleigh,

      Thank you so much for your kind words and for trusting us with Sadie’s care. We know she’s such a sweet girl, and it means a lot to hear that our team has helped make her visits a positive experience. We’re so glad we could be there for her (and you) during such a stressful time, and we truly appreciate your recommendation.

      Give Sadie a cuddle from all of us at Fernlands! 🐾

      — The Vetkind Team

      Helpful Review
    • Vetkind Ferny Hills

      Hi Ashleigh,

      Thank you so much for your kind words and for trusting us with Sadie’s care. We know she’s such a sweet girl, and it means a lot to hear that our team has helped make her visits a positive experience. We’re so glad we could be there for her (and you) during such a stressful time, and we truly appreciate your recommendation.

      Give Sadie a cuddle from all of us at Fernlands! 🐾

      — The Vetkind Team

      Helpful Review
  • Shane Canniffe
    Reviewed on Google

    Avoid this practise, they well and truly price gouge on medications and consultancy fees are higher than average. I was charged $300 for $78 of medications.

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  • Pete Moser
    Reviewed on Google

    I took my big dog down to Fernlands Veterinary Practice and I cannot recommend this vet enough. I was helped by Nurse Gemma and Vet Kirsty. They were both fantastic, listened and offered great advice and service and gave my dog 5 Star treatment. I will be returning to Fernlands Vet and will recommend them to anyone who asks. Thanks Team!

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    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
    • Vetkind Ferny Hills

      Hi Pete – Thank you for your review! We are so glad to hear your kind feedback 😊⭐

      Helpful Review
  • Jay Burrows
    Reviewed on Google

    Vet Kirsty is a true animal lover and a very good vet. A positive experience, we’ve taken cats and a dog to see her and each time have walked away happy and impressed. Kirsty and team genuinely have the wellbeing of your pet top of mind.

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  • Ella Hoffman
    Reviewed on Google

    These vets are my absolute favourite. They make time to squeeze them in and accommodate where they can. They go above and beyond. They care about the animals not the $$. They are honest and don’t order unnecessary tests unless you ask for them. They are fantastic, especially with animals that also have reactive aggression

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  • Char L
    Reviewed on Google

    Always friendly, helpful and accommodating staff – top service. We absolutely adore our cats, and you can tell that the staff here really do love the animals that visit them too. They’re very quick to respond – especially when my tom cat had a paralysis tick. We would’ve been distraught if we lost him. As my youngest son would say “you’re top quality!” 😀

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  • Federico Groppa
    Reviewed on Google

    These guys have been nothing short of amazing over the years with us and our two dogs. Very professional vet staff supported by Ashley, the most caring and personable nurse/receptionist you’ll be able to find.

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  • Yash Mutti
    Reviewed on Google

    Great vet, thank you to Ash for making Teddy’s first groom super pleasant 🙂

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    • Vetkind Ferny Hills

      Thank you Yash for the lovely review. Teddy did so well during his first groom. We both had a lot of fun. – Nurse Ash 😊

      Helpful Review
  • Vetkind Ferny Hills

    It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.

    Helpful Review
  • Vetkind Ferny Hills

    It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.

    Helpful Review
  • Vetkind Ferny Hills

    It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.

    Helpful Review
  • Vetkind Ferny Hills

    It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.

    Helpful Review
  • Vetkind Ferny Hills

    It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.

    Helpful Review
  • Vetkind Ferny Hills

    It is very distressing when a dog is fearful at the vet and potentially dangerous for everyone involved. We take many measures to make a visit to the vet a happy experience for our pets and seek to help fearful and aggressive patients. We treated Sunny almost 6 months ago. He was fearful at his first visit last year and tried to bite the vet when examined. A few days later, he had a deep injury to a testicle and antibiotics were dispensed. The surgery that was undertaken was complicated, and a senior surgeon assisted with the procedure. The surgery was successful and healed well. Dental work was not performed. Sunny received good and kind treatment.

    Helpful Review
  • Vetkind Ferny Hills

    Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.

    Helpful Review
  • Vetkind Ferny Hills

    Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.

    Helpful Review
  • Vetkind Ferny Hills

    Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.

    Helpful Review
  • Vetkind Ferny Hills

    Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.

    Helpful Review
  • Vetkind Ferny Hills

    Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.

    Helpful Review
  • Vetkind Ferny Hills

    Amanda unfortunately, there is no medicare for animals and we do charge fees. We have a record of your animal having received the particular medication requested on only one occasion over 2 months ago. A physical examination was required for the medication to be dispensed again in accordance with Qld Health Regulations. Our reminder system is a courtesy to our clients and works very effectively generally but of course our clients are responsible for making the appointments needed. We wish you and your lovely dog the very best with your future vet.

    Helpful Review
  • Vetkind Ferny Hills

    Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾

    Helpful Review
  • Vetkind Ferny Hills

    Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾

    Helpful Review
  • Vetkind Ferny Hills

    Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾

    Helpful Review
  • Vetkind Ferny Hills

    Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾

    Helpful Review
  • Vetkind Ferny Hills

    Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾

    Helpful Review
  • Vetkind Ferny Hills

    Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾

    Helpful Review
  • Vetkind Ferny Hills

    Hi Ainsley – Thank you so much for your kind words and recommendation! Adorable photo 💕🐾

    Helpful Review
  • Vetkind Ferny Hills

    Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
    We’re delighted to hear you had a great experience at our practice.

    Helpful Review
  • Vetkind Ferny Hills

    Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
    We’re delighted to hear you had a great experience at our practice.

    Helpful Review
  • Vetkind Ferny Hills

    Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
    We’re delighted to hear you had a great experience at our practice.

    Helpful Review
  • Vetkind Ferny Hills

    Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
    We’re delighted to hear you had a great experience at our practice.

    Helpful Review
  • Vetkind Ferny Hills

    Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
    We’re delighted to hear you had a great experience at our practice.

    Helpful Review
  • Vetkind Ferny Hills

    Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
    We’re delighted to hear you had a great experience at our practice.

    Helpful Review
  • Vetkind Ferny Hills

    Hi Belinda – Thank you for taking the time to leave such a lovely review 😊
    We’re delighted to hear you had a great experience at our practice.

    Helpful Review

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