PetSmart Glendale love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.

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3.8 out of 5.0
Rating 3.8
  • Allison Royster
    Reviewed on Google

    Positive, smooth experience here for myself and my dog. Friendly, animal-loving people working at very reasonable prices. Would recommend to anyone.

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  • Joyce Lewis
    Reviewed on Google

    Best people in the Doggy Day Camp. My dog loves them.

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  • Alwayz Truckin Logistics
    Reviewed on Google

    Great place to shop for your pets!

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  • Anne Hunter
    Reviewed on Google

    Their prices make it worthwhile to go there. The check out people are always friendly and helpful.
    I’ll be avoiding shopping on the weekend. It’s not nearly so busy on a weekday. It is well stocked.

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  • Deb McBride
    Reviewed on Google

    I visit this PetSmart for both grooming and the hotel. Ashley is the groomer I use, and she is wonderful with my Sophia. What I appreciate is that she remembers us both visit after visit and the quality of grooming is excellent. When I travel, I never worry about my Sophia at the hotel. The staff knows her, but most importantly, she never comes home stressed after her stay. I love that I can get her a full day of activities every day she stays there.

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  • Sean Toomey
    Reviewed on Google

    I brought my 2.5 yo goldendoodle there for his every few month grooming. I had brought him there once before with no issues. So I brought in my dog, explained to the groomer what I wanted (we settled on a length of “5”, longer legs, and the teddy bear face), and left him in their care. About an hour later, I received a call from a woman who was not his actual groomer, stating that they had to end the groom early because my dog was anxious, flailing around, and nipping at the groomer. It was a safety issue. I was in shock, because my dog never had behaved like that at a groomers before. When I got there, he had been started to be shaved over half his body. SHORT. VERY SHORT. A FULL SHAVE. Not only did they shave his body, but they also shaved into his legs, which went against ALL that we had discuss and agreed upon. In addition, loose hair was falling off of him as we walked to the car. They didn’t even take the time to get rid of the excess hair that had already been trimmed!! He looked like he had mange.

    When I got him home, I spent the next hour or so fixing the monumental disaster they left me with. I finished the shave, with no excessive matting to be found.

    When I initially booked the grooming, I even had applied the extra brushing charge to his cut, as I knew his hair was longer, with some potential mats. So what was the extra fee I was paying for if they had no intention of brushing him out before the cut????

    I brush him somewhat regularly, but got a bit behind due to the holiday season. That being said, I had worked out most of the mats he had behind his ears and a few other places at home before the appointment. He was NOT matted all over. (Note: my doodle has very thick, dense, curly hair. Brushing straightens the hair, but it frequently curls up shortly after.)

    I do understand that my doodle may have not been into the groom that day, was anxious, didn’t like the groomer, or whatever. I understand that safety is important, and respect that they had to cancel the appointment accordingly. BUT, they didn’t do what I had asked and left me with an awful mess. Lesson learned…

    DO NOT BRING YOUR DOODLE TO THIS GROOMER. They are a grooming factory. They aren’t willing to spend the time to brush out the dog if it may take a bit more time. They are just trying to get people in and out. They did not do what we had agreed upon, nor were they helpful with cleaning him up before sending him home with me in a complete mess. Rookie groomers.

    Again, Note: I understand grooming doodles can be challenging, time consuming, and a lot of work. BUT, if you are not willing to do it right, don’t do it at all. Stop allowing doodle owners to make appointments if this is the kind of service, or lack there of, you are going to provide.

    Pictures I provide show the mess he was left in. Again, no mats, just curled hair. The last photo is his leg, which shows a shave line down the leg (the other leg I had already started shaving down to match the rest of his body). Poor dood. Goodbye Petsmart.

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  • J
    Reviewed on Google

    The Serious Attitude I got going in there was unreal Sweet Love you work at Petsmart making someone else rich Leave the to good for you Attitude home

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  • Luis Monarréz
    Reviewed on Google

    This is my go-to petsmart. Staff is always friendly, and my orders are always ready for pick up in a fast and efficient way.

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  • Morgan Warner
    Reviewed on Google

    For a while I’ve been preferring petco in this area just because they have better selection of products for my dog and normally have live bugs – mealworms, larvae etc whereas this PetSmart location always has dead bugs.

    I came here today anyways as it was closer to where I was shopping, got to the register and asked the gentleman (he had black hair and glasses and long black fake nails that were crusty) for 25 large crickets. He proceeded to tell me really rudlely that “I should’ve gotten them over by the fish” which I communicated I actually waited over there for a bit and no one was around, which was why I asked him.
    He made a huge deal about me going back to get the crickets which I obviously was not going to do since I was mid transaction. Why couldn’t he have called for crickets? I have been going to PetSmart for over 2 decades and even used to work at a different location. Y’all have headphones. He could’ve called someone and asked for crickets.

    Anyways I told him straight up, “it’s fine I’ll just go to PetCo down the street.” And this person just said “oh sorry” and did absolutely nothing to save the revenue for the store.
    If not for horrible customer service, this person should be fired … they obviously aren’t making the company any profit. I won’t be back and petco can have all my money! 🙂

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  • R R
    Reviewed on Google

    Good customer service

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  • Mallory Sussman
    Reviewed on Google

    The check out line was incredibly long – ridiculous to wait 10 minutes to pay for one item.

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  • La Shell Christy
    Reviewed on Google

    Awesome location

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  • Hill's Bill's
    Reviewed on Google

    Found a Holiday themed cat halter and leash for a great price, along with some treats for the dogs. Very Happy!

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  • Idel Dorval
    Reviewed on Google

    People are friendly and knowledgeable good selection of products. Always clean and neat.

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  • Jason Hill
    Reviewed on Google

    Good customer service

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  • Zoe Laterza
    Reviewed on Google

    Me and my boyfriend had our puppy looking at treats. The employee or manager then yells across the store. “Do you need help with anything” to us and not anyone else in the store. I don’t appreciate how she yelled from a far distance to us. Will be contacting petsmart corporate and known investors. To let them know about this store and the treatment of their customers.

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  • Al Feldman
    Reviewed on Google

    Everyone was helpful and the products I needed were in stock

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  • Beth
    Reviewed on Google

    Good Selection. Lots of Service. They could have more help on the floor for lifting large item as well as locating items. Maybe need someone hanging around the back isles instead of always at the door. Nice staff though.

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  • Lisa Quoy
    Reviewed on Google

    Highly unorganized grooming salon. My last two appointments were cancelled day of for scheduling issues, and they couldn’t get my dogs back in for 5 days.

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  • Samantha Lykins
    Reviewed on Google

    The employees were great and I was able to find what I needed with ease

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Rating

Business ID: 56607

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