Clarence Valley Veterinary Clinic is featured on The Pet Community as a trusted provider of vet services.
Clarence Valley Veterinary Clinic Contact Information and Customer Reviews
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Mark Dunn
Very good
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Charmaine Irwin
Caring 🤎
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Ron Bultitude
Could not ask for any better service
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George Whiteman
Our jack Russells would definitely go back to get their teeth cleaned again.
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sandra guy
The best in grafton
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Vicki Forrest
Have been using CV Vet for many years, I have always found their care of my animals to be 1st class, would not go anywhere else.
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martin mcgrath
Always caring about my mate! Thanks CVVC.
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Louis Wyse
Hello has lots
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James Bennett
Very experienced Vets, they really care for your pets
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Kat Kel
Highly disappointed!! Have used this vet for years as they were once brilliant, but not anymore. Abrupt and incompetent reception. Had to repeat things numerous times until they listened. Told a time for drop off then given another, and when our dog was dropped in was treated poorly as though it was our fault for the incorrect time until we produced the hand written notes on their card we were given after initial consult. An hour after he was dropped in for his procedure then got a call from the vet saying they hadn’t started because they forgot to give us a cost estimate and would wait for our go ahead – why was this not done at the initial consult? And money was never an issue. Told them our dog is not dog-friendly and has anxiety and needs to be away from other dogs in the surgery. He was put in what looked like a cold shower recess to recover from surgery (thought with the amount of other dogs with similar issues they would have a separate area especially for dogs like this in their upgraded clinic). Have had numerous other pets recover from surgery without too many dramas. Our dog was dopey, couldn’t stop shivering, was in pain and couldn’t walk until the next day. Stitches were untidy and tight and our dog was sent home with no pain killers or a head cone to stop him scratching his stitches out. Then they forgot to finish half the work, but I bet we got charged for it.
Helpful ReviewSeems you guys have lost your touch, your service and your duty of care!! Well you’ve also lost another once long-term customer as well!!
Not happy having to write a review of this nature but felt after this treatment it was warranted.
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Rachel Lea
Vicky and Ray are terrific. With the updated clinic and great staff they can’t fail to provide your pets with caring service.
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Marlene Ellis
Highly recommend this Veterinary Clinic to anyone looking for exceptional service and treatment of your pets.
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Chris Howarth
Took a stray dog to check for a micro chip but the dog was not chipped. Told the vet about a missing nail on the dogs paw the the vet was bot interested at looking over the dog.
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Dan A
Our Jack Russel had suspected snake bite. Vomiting, weakness, passed out and fluids pouring from nose. I drove to vets, by the time I got there she’d recovered a bit and could walk. He said, good chance it was snake bite, take her to the park and sit with her for an hour or so, if doesn’t get worse you may be right.
Not knowing anything about snakebite in dogs I followed vets advice and let dog rest. Dog just didn’t seem right, was very agitated and whimpering. I Didn’t trust that vets opinion so took our dog to another vet. The second vet couldn’t believe no blood tests had been done and advised dogs often bounce back soon after snake bite to only die later in the day or overnight!! I was mortified. Second vet ran bloods and confirmed snakebite! Dog was immediately put on drip and had antivenin treatment and stayed overnight. Vet was gobsmacked other vet hadn’t recommended blood testing and had we not taken action most likely dog would not have survived the night.
Initial male vet at Grafton Valley Clinic didn’t seem to care or take it seriously and the lack of action may have cost our dogs life, had we not sought a second opinion.
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Anne Baker
Great service
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Annette Stephenson
Highly recommend CV Veterinary
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Lila W (LilaW)
If you want someone who has no heart, then by all means get him. I wouldnt recommend if you have to put down an animal, as Ray wont do the necessary checks to ensure animal has passed. Left before an animal had passed (horse was still twitching and he says, right all done, and left). Have used other vets who stay and then do a HR check and eye check and ensure you are ok before leaving. Not for me…
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Jennifer Reid
Very professional and friendly
Helpful ReviewBailey Boy loves his visits
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Leasa Hann
Best and most competent veterinarian in Grafton NSW
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ben nelson
Excellent vet, very experienced! Good service and competitive rates. Highly recommended.
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Tammy
Ray Vicki & Staff are Awesome
Helpful ReviewHighly recommended Veterinary Clinic.
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Business ID: 10892
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