PetSmart Grand Prairie love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Grand Prairie seems to have a mixed bag of reviews from its customers, highlighting both the positives and areas for improvement. Many customers rave about the friendly atmosphere and the excellent customer service they receive, particularly when purchasing pets or supplies, with staff members like Haley receiving special mentions for their helpfulness. The grooming services have received a mix of feedback; while some pet owners are very satisfied, noting their pets come out looking and feeling great, others have raised concerns, particularly for pets with special needs or those that are more anxious. Issues such as less experienced groomers handling pets with medical conditions or being aggressive with pets have been pointed out. Despite these concerns, it's clear that there are employees at PetSmart Grand Prairie who genuinely care about animals, going above and beyond for both the pets and their owners. The store's cleanliness and the availability of staff could use some attention, according to some shoppers. Overall, PetSmart Grand Prairie offers a range of experiences, with many customers looking forward to returning, thanks to the caring and dedicated staff, though there is room for improvement in the grooming department to ensure all pets receive the gentle and experienced care they deserve.
Last Updated: 2024-02-28
Business ID: 56519