Selwood House Veterinary Hospital is featured on The Pet Community as a trusted provider of vet services.
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Here's a summary of the most recent reviews on The Pet Community Selwood House Veterinary Hospital has a mix of strong positives and some areas needing improvement, according to customer feedback. Many customers appreciate the friendly and professional staff, with several expressing satisfaction with the quality of care, particularly highlighting the successful treatment and surgeries performed by Vet Lyn and others. The boarding facilities and puppy preschool also receive praise, noted for their supportive and knowledgeable environment. However, some customers have raised concerns about pricing, with one noting a regular procedure costing significantly more than expected. Additionally, there are comments about management issues and inconsistent experiences, particularly regarding the treatment of certain dog breeds. Despite these concerns, the overall sentiment is largely positive, with many expressing trust and gratitude towards the staff's dedication and care. Last Updated: 04/06/2025
Shark
Occasional Reviewer
3 2
I have no idea how they have such great Facebook reviews. The staff are kind, and I would never speak horribly about anyone in particular and I’m extremely grateful for the vet community staff and all they do. But Selwoods are not a good vet clinic, I’m sorry to say. Simple but important emergency visits for a relatives dog twice in a week costing almost thousands for the problem to not be solved and they have no idea how to further fix. Walked out & went to our usual vet further away & fixed that day, no dramas only a few hundred dollars and threw in our dogs usual extras in the appointment. If you want people to guess what your animals problem is with 0 confidence & thousands of dollars that don’t listen to the information provided go to Selwoods. If you want a GREAT consistent and reliable, compassionate vet who is ALWAYS willing to listen and provide everything you ask, go to North Richmond Vet Hospital. The extra drive is WORTH EVERY SECOND. I’m not a vet, but I know when you are good at what you do people don’t leave reviews like this. I know mistakes happen, and I’m very forgiving but this wasn’t a really complicated issue. And it feels like just money hungry business. Great at Santa photos, not with dealing with medical stuff, sorry.
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Clare
Reviewed on The Pet Community First Review
9
The owner and practice manager are dicks. They treat the students like slaves , leaving them unsupervised with very sick animals and no guidance. If you think your pet is getting taken care of you’re wrong. After surgery they’re left by themselves waking up from anaesthetic very scared and sick. Our dog was left shaking and traumatised after a relatively minor procedure which cost a fortune! They’re rude and only care about money. DO NOT GO HERE!!
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Suzie Arabi
Reviewed on Google
Really friendly service. Fit us in at short notice. Thanks so much.
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phil went
Reviewed on Google
Vaccinated two kittens, one after treatment of an eye infection/conjunctivitis. Very professional and gentle, explained issues, clean and well setup vet, appointments easy with reminders, no long queues.
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Selwood House Veterinary Hospital
Hi Phil, Many thanks for your kind review and thoughtful comments. They are greatly appreciated by both vets and nurses alike.
Stephen Booth
Reviewed on Google
Great staff. Very helpful and just love animals. I take my pets there even after moving further away.
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Nate Wilson (natskis)
Reviewed on Google
Fantastic vets for our cats. Also has great boarding facilities!
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Scott Peel
Reviewed on Google
Great service
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Jennifer Jacks
Reviewed on Google
Friendly staff
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brian j Luke
Reviewed on Google
Lawrence was fantastic with our rescue cat Gemma
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Lillian Hine
Reviewed on Google
Very professional and COVID aware. Special housing levels for cattery. Not sure if there’s a run around space.
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Shark
I have no idea how they have such great Facebook reviews. The staff are kind, and I would never speak horribly about anyone in particular and I’m extremely grateful for the vet community staff and all they do. But Selwoods are not a good vet clinic, I’m sorry to say. Simple but important emergency visits for a relatives dog twice in a week costing almost thousands for the problem to not be solved and they have no idea how to further fix. Walked out & went to our usual vet further away & fixed that day, no dramas only a few hundred dollars and threw in our dogs usual extras in the appointment. If you want people to guess what your animals problem is with 0 confidence & thousands of dollars that don’t listen to the information provided go to Selwoods. If you want a GREAT consistent and reliable, compassionate vet who is ALWAYS willing to listen and provide everything you ask, go to North Richmond Vet Hospital. The extra drive is WORTH EVERY SECOND. I’m not a vet, but I know when you are good at what you do people don’t leave reviews like this. I know mistakes happen, and I’m very forgiving but this wasn’t a really complicated issue. And it feels like just money hungry business. Great at Santa photos, not with dealing with medical stuff, sorry.
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Clare
First Review
The owner and practice manager are dicks. They treat the students like slaves , leaving them unsupervised with very sick animals and no guidance. If you think your pet is getting taken care of you’re wrong. After surgery they’re left by themselves waking up from anaesthetic very scared and sick. Our dog was left shaking and traumatised after a relatively minor procedure which cost a fortune! They’re rude and only care about money. DO NOT GO HERE!!
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Suzie Arabi
Really friendly service. Fit us in at short notice. Thanks so much.
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phil went
Vaccinated two kittens, one after treatment of an eye infection/conjunctivitis. Very professional and gentle, explained issues, clean and well setup vet, appointments easy with reminders, no long queues.
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Selwood House Veterinary Hospital
Hi Phil, Many thanks for your kind review and thoughtful comments. They are greatly appreciated by both vets and nurses alike.
Stephen Booth
Great staff. Very helpful and just love animals. I take my pets there even after moving further away.
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Nate Wilson (natskis)
Fantastic vets for our cats. Also has great boarding facilities!
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Scott Peel
Great service
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Jennifer Jacks
Friendly staff
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brian j Luke
Lawrence was fantastic with our rescue cat Gemma
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Lillian Hine
Very professional and COVID aware. Special housing levels for cattery. Not sure if there’s a run around space.
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