PetSmart Iwilei Hi love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 53747
Rayne Lau
Despite being in a very challenging location, service was friendly and prices good. They were the only store to carry the limited ingredient food I needed for my best friend. My new favorite pet store!
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Jocelyn Tsai
11/28/2023
Helpful Review位於Outlet及大型商場內的寵物用品店。
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russell ramones
They are well stocked with alot of what you need for dogs.
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Melissa Baca
Highly recommend training classes with Teneshia. If you’re on the fence about paying for the classes, they are the most affordable I’ve seen here and very helpful. Teneshia is the only trainer at this store and she’s amazing. She’s very hands on and personal with the dogs she is training. By the end of our 12 weeks (2 classes) our dog was so attached to her. The training she provides is helpful and I can actually see a difference in our dog from when we first brought him in and now.
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Lydia Renee
Some confusion with getting a skinny pig, got to adopt her after all! great employees!
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Hoku li'i
Love their selection
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Bob Hayes
Great if you need what they have in stock, but don’t expect help with an online product or with wireless orders. The fella we talked to was curt h “we dont have anything to do with online – you have to call their customer service tomorrow.” That was what he said, but what he communicated was more like, “yeah, good luck with THAT.”
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Tangi Trilles
Nice selection of pet supplies and store is well kept for the most part
Helpful ReviewIt’s just the homeless outside by the parking lot makes it kind of difficult to park safely
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Sherri Levesque
Great! Everyone was super nice and friendly.
Little concerned with all the homeless taking up the sidewalk that surrounds the parking lot
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Jamie Shigemitsu
Gabrielle the cashier at PetSmart on Nimitz Hwy was no help at all and obnoxious. She was like slow motion and barely thinking. Bad customer service and it made my experience bad enough to never return to any PetSmart
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Conrad vierra
This is a very friendly enviroment and family oriented. Pet friendly also might I add. We went in to lool at fishes and ended up coming home with a domestic shorthaired kitt3n named oliver.
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Chris Williams
Great prices!
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Reuben Xdanao
Wonderful first experience with grooming department. When we picked up our dog he was beautiful !
Helpful ReviewEverything we wanted done was done with excellence. Groomer very patient and knowledgeable about our dogs breed and didn’t force him to do anything he struggled with. So loving to our dog.
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Barbara Webb
Ruth is absolutely the best! If you want your dog groomed, right, ask for her when booking your appointment! She is gentle with our dogs too. They love her, when we say, “You wanna go see Ruth?” They get so excited!
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Not So Average Kiki
The store itself is decent. They don’t always have things in stock but they have a pretty big variety of items compared to places like petland. The prices are also way better and if you get the app then you can save a lot of money and get a decent amount of points. I got a fish tank and a bunch of filters for half off which saved me about $100. Most of the staff are friendly and some have helped me pick out things to get for my aquarium. However, there are a few downsides. One thing I don’t understand is not being able to cancel a pickup order. Once you place an order it cannot be modified or canceled. This means if you buy something that you didnt need by accident you would have to return it. Speaking of returns one of the cashier has a VERY bad attitude. When we tried to return an extra fish tank we got he quickly became inpatient because we forgot which number we used when we ordered it. He started acting like we were dumb and looked visibly upset and started to sass us. We were kind and brushed it off as people have bad days but we went back in today to pickup some stuff we ordered online and the order wasn’t ready. No big deal as they let you grab the items off the shelves and the cashier scans it for you. The same guy was there and he made a big deal and said we should “wait for the order to be ready” instead of coming in and grabbing it ourselves even though the manager of the store said it was completely fine to do. He started talking about how it’s inconvenient for them and how annoying we were. He also started to sass us again when we said we’ve done it a few times before and said he “did not care.” Crazy how one person can ruin a shopping experience so fast.
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Elizabeth
Five stars for Gia, who did an amazing job with my doggo’s bath and haircut. Thank you so much!
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Cole Bennett
They kept hanging up on me when I tried to call them and ask a Legitimate Question never call the number 4 number
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Kakela Naluai
Picked up ick remedy for my beta & guppies
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Neil Young
Really good store. They carry really good brands.
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Midnight Sui Generis (BJH of Horsin Around)
Staff is sweet. But why did I pay over $90 for my dog to come home stinky???
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