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PetSmart Houma love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Houma seems to be a bit of a mixed bag according to recent visits by customers. Many folks have found exactly what they were looking for, from dog food to hamster supplies, and even a cake mix for a dog's birthday. They've praised the store for its quick shopping experience, cleanliness, decent prices, especially the clearance items, and the helpfulness and friendliness of the staff. However, it's not all wagging tails; some customers have had less than stellar experiences with the grooming services, mentioning high prices and, regrettably, instances of poor handling leading to discomfort for their pets. Despite these grooming gripes, the love for PetSmart Houma shines through with many happy pet parents celebrating the great customer service and the joy their pets feel visiting the store. It's clear that while the grooming service may need a bit of a brush-up, PetSmart Houma has a lot of fans for its shopping experience and customer service.
Last Updated: 2024-03-01


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  • Mary Cox
    Reviewed on Google

    Quick in and out shopping for dog food

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  • Nancy Rhodes
    Reviewed on Google

    I got Treats for Our Dogs.

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  • Rob Gifford
    Reviewed on Google

    Good cleanliness. And decent prices. Their clearance is where it’s at.

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  • Kendra White
    Reviewed on Google

    I bought my first hamster here with everything I needed they were a big help

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  • Catherine Trahan
    Reviewed on Google

    Love

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  • Jan Faye
    Reviewed on Google

    Don’t recall the week day I was there getting prices for a small dog under 10 pounds. Anyway the grooming shop was completely empty literally no groomers. I did talk to a groomer who was working in the store area and their prices are outrageous ridiculous. This was my last resource because I hate corporate grooming companies. I was lucky enough to find a private groomer who did an amazing groom on my fur baby. He received a full groom from head to tail with nail trim for only $50. She did such an amazing job so she was given a good tip. Petsmart grooming prices are priced to high and then they have add on pack which is what your pet should be getting groomed with to start with. Save your money and find a private groomer..NOT HAPPY WITH THE PRICE QUOTE

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  • Sherell Morris
    Reviewed on Google

    The workers was very helpful…..

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  • Blake Pitre
    Reviewed on Google

    The best pet store

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  • Pamela Mouton
    Reviewed on Google

    Nice pet store

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  • samantha Fromenthal
    Reviewed on Google

    Went in to buy a cake mix for dogs birthday and found everything I needed and then some

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  • Sarah Rentrop
    Reviewed on Google

    Very helpful and friendly

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  • Carol Laurent
    Reviewed on Google

    I didn’t go to pet smart

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  • R
    Reviewed on Google

    Quick but painful and the check out 🤣

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  • Shelia Small
    Reviewed on Google

    I was waiting on my Betta’s to come I brought 6 females excellent service

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  • Megan Dempsey
    Reviewed on Google

    I was a witness to seeing management completely try to rob this woman out of $100 for a dog that was “groomed”. If you want your dog shaved bald, and cut up by the clippers, and given back to you bleeding, bring your dog here.
    Obviously the staff that runs this place are careless, rude and selfish.
    They should be sued for every careless nick on that dogs body. Makes me sick seeing the blood on the owners shirt and makes me wonder how they treat their animals behind closed doors!

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  • Ashley Davis
    Reviewed on Google

    Do NOT bring your babies here for grooming. They lie about the prices they are charging, hack up dogs fur, as well as cause injuries. Stay AWAY from the groomers here.

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  • chrystal azadi
    Reviewed on Google

    Alway have what my cat needs!!

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  • Jeremy Scott
    Reviewed on Google

    Great customer service

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  • Shelly Williams
    Reviewed on Google

    CharlieBear always loves visiting PetSmart. He is spoiled during every visit and for a few weeks after as well.

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  • rikki leigh Sills
    Reviewed on Google

    We had to find a worker the lady that helped us get a hampster today was rude didnt seem friendly at all barley spoke to us told my kids move out the way instead of can you please step back or excuse me etc the kids wasnt even close to the enclosure.she only spoke to us to tell us fill out this paper and hampster will be at the register didnt care if I had questions or anything the pets there arent tamed pr friendly at all you can tell they dont get handled. I dont know how old my pet is or if its male or female they dont even know. Wasnt a pleasant experience for my kids or us. Won’t be getting any pets from here anymore.this is at he houma location on MLk only nice woman with great customer service was the cashier she had red hair on each side of her face. I didnt catch her name.

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Rating

Business ID: 56611

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