PetSmart Houston (Heights) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Location
Improve this listing
Reviews (20)
Add a Review
Add Review
Leave a Reply
Business ID: 53763
Angela Casillas
Always has what my doggy needs
Helpful ReviewShare this review:
Larry Booker
Just what I was in need of. Smart staff that put me on the right road.
Helpful ReviewShare this review:
Fran Brinez
First time I have taken my dog to this town to be treated at the Banfield hospital and I will not return since those who work there are very disorganized and very rude, I do not recommend it at all First experience and I have been working with Banfield for years but this has been the worst location
Helpful ReviewShare this review:
Laura Alvarado
Avoid the grooming department at this location. The employees were rude, unprofessional, and had the worst attitudes. This is by far the worst grooming location.
Helpful ReviewShare this review:
Eva
Friendly place to bring your fur babies.
Helpful ReviewShare this review:
Lisa Paffel
Great store, very clean. Limited on cat food varieties, they don’t carry Rachel Ray which is what my cat likes to eat. But for my dogs and my snake. They have everything I need.
Helpful ReviewShare this review:
M Mitchell
Great
Helpful ReviewShare this review:
Shell Green
WORST EXPERIENCE EVER! This was our first time visiting PetSmart for a grooming appointment and it will be the last! One we arrived to check in for the appointment, we were met with poor service, negative attitude, and incompetence. There was no professionalism or enthusiasm whatsoever. They didn’t want to groom our puppy and asked that we return after the holidays even though they accepted the appointment. One of the staff members stepped on my puppies paw while they were walking him back to us. Complete waist of time! If you love your pet, please look elsewhere.
S/N: We booked an appointment at the Petco on TC Jester an hour later and received 5 star service. The staff there were super friendly and inviting. They took excellent care of our pup and gave us a discount!
Helpful ReviewShare this review:
Geisha Martinez
Tremendo trato
Helpful ReviewShare this review:
Misty Gonzales
They hardly ever have what we need in stock. I try this location because it’s closest to my house but I have to end up going to another location often.
Helpful ReviewShare this review:
Jean Dib
Great place and attentive employees.
Helpful ReviewShare this review:
Shawn Mishra
Standard petsmart with cute kittens ready for adoption
Helpful ReviewShare this review:
Rosa Villalpando
Always awesome
Helpful ReviewShare this review:
Linda Abarca
You always find what you’re looking for.
Helpful ReviewShare this review:
Kiki Bacon
I’m leaving a review for the groomers specifically. I normally use any one of the fabulous ladies in Petsmart Heights Grooming to service my Poodle, Hunter. They always do an excellent job! However, today I used one of the gentlemen and he did awful. My dog looked and smelled the exact same when i picked up as when I dropped off. Do not trust the men in there to groom properly!
Helpful ReviewShare this review:
Joshua Baer
I don’t like supporting companies who sell animals, but they carry the only litter my cats use.
Helpful ReviewShare this review:
RODOLFO VALLADARES
Bien atendido, aunque había cola para pagar, solo una caja abierta!!!
Helpful ReviewShare this review:
Corey Burist
Couldn’t get anyone to help me get what I needed. Which was an orthopedic mattress for my do. It was on the top shelf I’m trying to get it myself but couldn’t quite reach it. Asked gentlemen did they have more somewhere else being as I couldn’t reach the top one he said no and walked off! 😂😂 I left the cart there with other items and just came to the katy store and got what I needed along with great customer service 🙌
Helpful ReviewShare this review:
T G
Love PetSmart. Don’t love that it takes 15 minutes to get attention sometimes as they seem to be understaffed, but that’s not necessarily a complaint I am aiming at the management. At least not at the store level 🙂
Helpful ReviewShare this review:
Mark Foggett
I never went to PetSmart ?
Helpful ReviewShare this review: