Mountain Ranges Vet Clinic is featured on The Pet Community as a trusted provider of vet services.

Mountain Ranges Vet Clinic Contact Information and Customer Reviews
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Reviews (21)

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5.0 out of 5.0
Rating 5.0
  • Tory
    Reviewed on Google

    Experienced knowledgeable vet.

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  • Georgina Thompson
    Reviewed on Google

    Friendly and caring staff, explained treatments thoroughly and looked after my dog well. Will be coming back here in the future! Would highly recommend.

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  • Ellie Hodge
    Reviewed on Google

    Drove over my dogs leg and broke it, leaving him with life long issues. would not recommend going there!!!

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  • Susan Sims
    Reviewed on Google

    Always friendly and full of helpful advice and encouragement.

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  • Malcolm Day
    Reviewed on Google

    Repaired Paddy’s tail after my wife’s enthusiastic grooming with sharp scissors. He is always happy luckily.

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  • Jillian Cheah
    Reviewed on Google

    Such a lovely vet. My dog is well again.

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  • mel folks
    Reviewed on Google

    Would not listen when I needed help with my dying cat. Refused service because they misunderstood me and refused to listen to my clarification. Were rude, abusive, dismissive and uncaring. When I tried to resolve the conflict with the vet she abused me without even giving me a chance to speak. Distressing experience that left me shaken while I travelled 45 minutes to the next vet who did help and dealt with the grief of losing my beloved cat.

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    • Mountain Ranges Vet Clinic

      Hi Melinda,
      The nurse who you made cry, the vet who came out to speak to you, and 2 separate independent witnesses in the carpark recall this event as being the opposite to your comment.
      As a clinic we have zero tolerance for abuse as has been communicated to you in your letter of no service.
      Sincerely, Mountain Ranges Vet Clinic

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  • Joy Shields
    Reviewed on Google

    Brilliant as always.

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  • Tegan Kernahan
    Reviewed on Google

    Lovely caring staff
    Thankyou 😊

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  • Jess Platt
    Reviewed on Google

    Very friendly and informative. Great with the dogs.

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  • Krystal

    Kate was fantastic, incredibly thorough and patient with our timid and unsure boxer Max. I appreciated the time she took to give advice and appreciated getting a last minute appointment

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  • charlotte scerri
    Reviewed on Google

    Rang to book my dog in for a c5 shot was advised due to covid were Not taking on new patients and to go to my previous vet which is 2 hours away. Rang whittlesea was booked in for the next week.

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  • Michelle Doolan
    Reviewed on Google

    Unfortunately we recently had to put down my 14.5 year old gorgeous furr baby Saki. The staff went out of their way to make her comfortable and made her passing as cozy as it could possibly be. Not to mention, the last year as she got older they did everything they could to make her life the best it could be until the end.

    Always a hard thing and I certainly don’t envy the emotional challenge it would be to work as a vet.

    You guys did an awesome job. Much love <3

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  • kacey williams
    Reviewed on Google

    Love all the vets here, and so do my cat and dog, thank you for being so caring and $reasonable xx

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  • Sharyne Picone
    Reviewed on Google

    Wouldn’t take our pets anywhere else

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  • Dawn Hartog
    Reviewed on Google

    Kate and her team are the best! Soooo loving for our little creatures.

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  • Krystal Krakowiak
    Reviewed on Google

    Kate was fantastic, incredibly thorough and patient with our timid and unsure boxer Max. I appreciated the time she took to give advice and appreciated getting a last minute appointment

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  • Amy Sloan
    Reviewed on Google

    Thankyou so much for helping our dog on New Years Eve! You were great and we very much appreciate all you did!

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  • Sarah Elliott
    Reviewed on Google

    The best caring staff, would never go anywhere else

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  • Alex K
    Reviewed on Google

    Always helpful, empathetic and genuinely concerned for the welfare of all animals. Love the team here.

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  • Louise King
    Reviewed on Google

    Excellent service! The Vet always explains what procedure and treatment is needed and why! Also, all the staff are very friendly and very helpful! They treat your pet with care and understand how important hshe is to you! I Definitely recommend this practice in Kinglake!

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Business ID: 13308

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