Leopold Pet Hospital is featured on The Pet Community as a trusted provider of vet services.

Leopold Pet Hospital Contact Information and Customer Reviews
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Reviews (52)

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4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the most recent reviews on The Pet Community
Leopold Pet Hospital is frequented by a loyal clientele who adore the professional, caring, and compassionate staff. From their exceptional treatment of large dogs to their expert advice, visitors appreciate the cost-effective and high-quality service. The staff's dedication to the animals shines through, with particular commendation for Dr. Ashley, who has been noted for his empathetic care and clarity. However, some customers urge the need for specific vet requests, citing experiences of discomfort for their pets and less than satisfactory encounters. The reception could also use a touch of friendliness. Despite these, Leopold Pet Hospital remains a favourite due to its prompt appointments, reasonable costs, and overall excellent care for our furry friends.
Last Updated: 23/10/2023
  • eden guerra
    Reviewed on Google

    Have been there many times, vet nurses are always lovely and most vets are great.However my most recent visit wasn’t great, I found that the vet was quite arrogant and rude. I understand vets have it hard and that resources are stretched, I work in the pet industry, but taking it out on clients who are polite and trying there best isn’t ok.

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  • Bernie Brauer
    Reviewed on Google

    I rang and made an appointment with a vet that was trained in dealing with birds, I was advised that the vet was so I booked an appointment to have my eclectic parrots nails
    Trimmed and also her wings clipped. Well my parrots claws were bleeding continuously for 2 hours and he just got the scissors and cut all the feathers on her wings. It the vet had of said he was unable to help me with my parrot I would have waited until Ashley was available as he had treated my parrot before and was really really good.
    So just want to let people know to make sure they stress what vet they want to see
    Took home a parrot that had very sore and bloody claws

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    • Leopold Pet Hospital

      Hi Bernie, we appreciate your feedback. We are sorry the high expectations have not been met. We shall discuss with the team. Kind regards, The Leopold Pet Hospital Team.

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  • Debbie Bear
    Reviewed on Google

    Really nice staff.sent Lovely card when my dog passed

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  • Lorry Muscat
    Reviewed on Google

    The reception lady was extremely rude.

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    • Leopold Pet Hospital

      Hi! Thank you for your feedback. We are trying to follow up on this and cannot find you on our system. If you wouldn’t mind calling the clinic on 52503300 so we can follow up. Kind regards, Jenny.

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  • Cinders
    Reviewed on Google

    Our favourite Veterinary clinic! Our giant dogs love all of the nurses and Vets, they are all so kind and try and make our dogs feel comfortable and at ease. Ash (our usual vet) is wonderful, but we love them all. We adore all of the staff there and their love and dedication to the animals.

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    • Leopold Pet Hospital

      Thank you for the kind words. We do love them too. You and your family always brighten our day.

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  • Daniel Foster
    Reviewed on Google

    Just a good vet, nuff said

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    • Leopold Pet Hospital

      Thank you for kind words. We really appreciate it.

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  • Tracey Parr
    Reviewed on Google

    Caring staff with prompt appointments

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    • Leopold Pet Hospital

      Thank you Tracey for the kind review. We appreciate it. We understand emergencies happen, so we have set aside “urgent same day appointment” slots that are available to existing clients for problems that cannot wait.

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  • Col Smith
    Reviewed on Google

    Lovely place with great staff.

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  • Betty Ballantyne
    Reviewed on Google

    Professional

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    • Leopold Pet Hospital

      Thank you for your review! We appreciate it!

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  • George Albers
    Reviewed on Google

    they do a pretty good job

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    • Leopold Pet Hospital

      Thank you for the review! We appreciate it!

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  • Liz H
    Reviewed on Google

    Dr Ashley and his staff are wonderful to deal with.

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    • Leopold Pet Hospital

      Thank you Liz! We do our best! We appreciate the feedback!

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  • Sally Hill
    Reviewed on Google

    Thank you to Ashley for helping my gorgeous Alfie this week. He has been fantastic treating him after an accident with a fishing lure that cut his mouth and tounge. His care was excellent and much appreciated.

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    • Leopold Pet Hospital

      Oh thank you so much! We wish Alfie all the best with his recovery. He was a good little patient!

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  • Garry Roberts
    Reviewed on Google

    Professional and caring service and advice. Very reasonable costs.

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  • Tessa Rose
    Reviewed on Google

    Always so great with my dogs thank you

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    • Leopold Pet Hospital

      Thanks so much for your review! We appreciate the feedback

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  • Bill Dogan
    Reviewed on Google

    Great people

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  • tamika cefai
    Reviewed on Google

    Amazing service. So caring for our fury family

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    • Leopold Pet Hospital

      Thanks so much for your kind words. We do our best!

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  • Michele Collins
    Reviewed on Google

    So happy with the folks at Leopold vet hospital. Good caring cost effective service . So happy I found these guys

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    • Leopold Pet Hospital

      Thanks so much for your review! We really appreciate the feedback.

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  • Judy Damoulakis
    Reviewed on Google

    Fantastic…. Dr Ash looked after my very sick puppy with clarity and empathy👍💕

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    • Leopold Pet Hospital

      Thanks so much Judy. We appreciate the feedback!

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  • Lulu
    Reviewed on Google

    Wonderful, caring staff and really compassionate, awesome vets. Best veterinary clinic ever.

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    • Leopold Pet Hospital

      Thanks so much!! We really appreciate the feedback.

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  • Shirley

    Always given expert advice and treatment. Staff kind, caring and compassionate

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  • Megan Williams
    Reviewed on Google

    They have been great

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  • Kerry McIntyre
    Reviewed on Google

    Nice clean clinic with very friendly staff. Prices are extremely reasonable and the management and staff have done a great job of minimising risk during COVID19.

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    • Leopold Pet Hospital

      Thanks so much for your kind words. It’s been a challenging time for sure. We appreciate the feedback!

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  • matthew heggie
    Reviewed on Google

    My opinion of these guys has gone down hill fast
    I had 5.15 appointment I arrived and called them to say I had arrived as they are doing contactless pick of animals in car park
    They did not tell me they are running behind so i sat there till 5.42 pm so I called them and they
    Said I was next and will only be another 5 or so minutes I was so upset and there lack of urgency or empathy to me having sit there with a cat and Hungry kids was it !I left and will not be using these people again
    If your after a reliable vet go else where

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    • Leopold Pet Hospital

      Hi Matthew. Thank you for your feedback. We will discuss with our team to ensure owners are notified of any delays in our schedule when checking in for their appointment. While we understand that waiting with hungry kids can be quite challenging, please note that we are trying our best to run on schedule. We have appointments left free for urgent cases needing to be seen each day to minimise disruption. However, on the afternoon of your appointment we had several unwell pets requiring urgent care, causing the delay.

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  • Shirley Plowman
    Reviewed on Google

    Always given expert advice and treatment. Staff kind, caring and compassionate

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    • Leopold Pet Hospital

      Thanks so much for your kind words. We appreciate the feedback!

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  • Lilah Papalia
    Reviewed on Google

    The staff on the front desk are SO RUDE. Their behaviour is abhorrent. I have been in there several times and each time i was met with discriminatory attitudes. Never have i been so consistently disappointed with a service. DO NOT recommend. Go to GAWS.

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  • Nadine Lowe
    Reviewed on Google

    Amazing

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    • Leopold Pet Hospital

      Thanks so much for your review! We appreciate it

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  • Phillips Roy
    Reviewed on Google

    Friendly helpful staff..

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    • Leopold Pet Hospital

      Thanks so much for your kind words. We appreciate the feedback!

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  • Donna Kennedy
    Reviewed on Google

    Very friendly and helpful

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  • Patrick Burns
    Reviewed on Google

    Everyone at Leopold vets have been fantastic. Ash is an exceptional vet and our animals always get the best care there!

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    • Leopold Pet Hospital

      Thanks so much Patrick! We appreciate the feedback!

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  • Dianna Goodman
    Reviewed on Google

    Outstanding care ! Highly recommended after experiencing many local vets who were more interested in $ than sensible, effective care for our beloved pet friends

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  • Toni Blackwell
    Reviewed on Google

    Best vet in Geelong. Ash and Team are simply amazing

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    • Leopold Pet Hospital

      Thanks so much for the review. We appreciate it.

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  • Sharon Walker
    Reviewed on Google

    They are very caring for your pet

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  • David Prior
    Reviewed on Google

    New to Bellarine ,found Leopold Pet Hospital excellent . Staff friendly & very professional . Great find (happy dog)

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  • Carol Fort
    Reviewed on Google

    Nice friendly staff

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  • Julie Hull
    Reviewed on Google

    Just like family when we visit with our beautiful labrador Abby. When she is scared they tend to her in the waiting room. Love them all!

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  • mark lazarus
    Reviewed on Google

    Vet is very thorough and having tried several on the Bellarine l am most comfortable with this one.

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  • Jeram Mallis
    Reviewed on Google

    Great friendly service

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  • Jay Moe
    Reviewed on Google

    Fantastic team!

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  • Chantelle Hall
    Reviewed on Google

    Great staff. Fit us in last minute and on a Saturday for a minor emergency.

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  • Andrea Cummings
    Reviewed on Google

    Great service, my doggy Rosie ha 2 small ops here to fix her cherry eye.. very lovely staff. Rosie was very happy with the resaults.

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  • SUE BURGESS
    Reviewed on Google

    Friendly staff and caring vet, my dog is very calm with the Vet.

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  • Koib
    Reviewed on Google

    They killed my dog.

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  • Cathie Brown
    Reviewed on Google

    The Nurses are very friendly and kind, Ashley is a fantastic vet. I am so happy they are here in Leopold.

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  • Andrew Stewart
    Reviewed on Google

    Good customer service and reasonable prices equal one happy cat.

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  • Zoey Glover
    Reviewed on Google

    Thank you! Great service/care

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  • Glenn Harkness
    Reviewed on Google

    Very friendly

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  • Belinda Vandenberg
    Reviewed on Google

    Very good place for animals

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  • rondog 3216
    Reviewed on Google

    Winnie loves getting her nails done by Ash and the treats from the nurses

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  • Andrew Iannello
    Reviewed on Google

    Relaxing environment for your pooch, no pressure to buy extras! Genuine pet care.

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  • Trevor Raymond Pye
    Reviewed on Google

    Good customer service

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  • Irene
    Reviewed on Google

    My dog loves going there.

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  • Francene Stafford
    Reviewed on Google

    My fur babies have been looked after by this beautiful vet family for 8 years. They have always been there for us. We Iove them.

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Rating

Business ID: 13230

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