PetSmart Lewisville love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Lewisville certainly has a mixed bag of reviews, but it's clear there's plenty to wag tails about. From the get-go, let's not ignore the fact that not every paw's journey ends in perfection here; there've been mentions of grooming sessions not hitting the mark, with some doggos coming out a tad uneven or still in their adventure grime. Plus, an unhappy encounter with an employee over some hay and a grooming hiccup that left a puppy unchanged yet billed, show there's room for improvement. But, here's the silver lining - the store shines bright in many other tales. Happy pet parents rave about the exceptional grooming transformations that leave their fur babies smelling divine, super soft, and looking dapper. The helpfulness of the staff, especially when navigating the pet care maze, and the immediate customer service response in rectifying any rare mishaps, paint a picture of a place that truly cares. The store itself gets thumbs up for its cleanliness, well-stocked shelves, and the vibe that makes both humans and pets feel welcomed. And let's not forget the joy of finding that perfect new furry family member, with staff going above and beyond to ensure it's love at first sight. So, while PetSmart Lewisville might have its occasional hiccups, the overwhelming chorus of satisfied woofs and purrs suggests it's a local gem for pet owners.
Last Updated: 29/02/2024
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Business ID: 56581
Rashunda Murray
Took my dog to get groomed. When I picked him up his eyes were still dirty. The other time he was very uneven. Also of I tell you MY dog is scared of the dryer why would you use a dryer. My dog had diarrhea for 24 hours after that. I was SOOOO scared. I wouldnt recommend taken your baby here to get groomed.
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Amber Williams
Employee Matt was extremely rude and unkind. This location sold me a bad batch of hay. Refused to rectify situation.
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Jasmine Patterson
MY SWEET GUMDROP LOVES THE SATURDAYS SHE GETS TO COME HERE FOR GROOMING! she knows she’ll likely get a toy after.
Side note, she always smells so good for so long and is super soft after grooming. The guys are always so helpful with answering my upkeep questions as we’re currently growing Paisley’s hair out long from a super shave and I want to do my part!
Sorry I couldn’t show off her cut better, she just wanted to play after. But she went in crunchy and came home precious
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Travich
Super helpful fish person helped me. But prices are insane to me.
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Isadora Alves
We had the worse experience with my dog at the groomer (Taylor), and the manager inside the groomers, took my puppy for bath and grooming, left her there at 9:30am and they only called me to pick her up 1:30pm, when I got there for my surprise, NOTHING was done on my dog! She was exactly the same and they still charged me $59 !!!!
Helpful ReviewLuckily the manager inside the actual store understood that nothing was done on my dog and gave my a refund right away, and was super nice.
If you want your dog to actually get groomed, this is not the place to take them.
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LeeAnn Braun
Love Petsmart! They do a great job grooming my Pepper!
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Kim Barnes
Outstanding! Sarah did a great job taking care of our anxious little guy’s nails. Great job Lewisville PetSmart.
Helpful ReviewUpdate – the groomers are outstanding. Their patience is appreciated and valued.
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Matt Lenny
Clean store, helpful employees, shelves stocked with what I needed and some extra.
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Yolanda Sauceda
I love petsmart been going there for years I have no complains.
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Jaime Salazar
1st time.. okay
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Karen Coleman
My dog Sparky looked and smelled so good when I picked him up. He is always excited to come. Easy to schedule him.
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Angela Gangi
My daughter and I went to the Lewisville PetSmart today with only the intention to buy dog food. A wonderful sweet girl by the name of Britney helped my daughter find the perfect hamster and everything needed along with getting the best discounts. Best customer service at this location ever. My daughter is very happy with her new baby Cocoa.
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Jack
I felt like the overall experience was excellent! Very satisfied. I had an appointment at Banfield Pet Hospital and it was all good.
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Shirlene O'Neal
Love Petsmart! The man gave my doggo lots of treats when we were checking out.
My favorite store is in The Colony. I love Jane, the dog trainer. She is awesome.
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Judy S
always the best service for my dog
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Raul Hernandez
Daisy loves it there lol
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Sara
Great location
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john wallace
Good variety, service, atmosphere
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Susana Garcia
(Translated by Google) There is everything you need for pets
(Original)
Helpful ReviewHay todo lo que se necesita para las mascotas
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Cathy Connors
Pet smart has a wide variety to meet your pets’ needs
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