Manly Road 24hr Veterinary Hospital is featured on The Pet Community as a trusted provider of vet services.
Manly Road 24hr Veterinary Hospital Contact Information and Customer Reviews
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Justin Woolich
Looked after Billie our Border Collie so well, follow up care was great.
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Luna Blue
They Could kept my Mum’s cat overnight to get the money for surgery but no she had two choices pay up front or put him down she had no choice but to choose the second option now we lost him.
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Manly Road 24hr Veterinary Hospital
Hi Luna. So sorry for the passing of your mums furbaby. It is in every circumstance a great sadness when these extremely tough decisions must be made to end the pain & suffering of our beloved pets.
Helpful ReviewIt is always the hardest when the decision is made due to financial reasons. We would love to be able to treat for free but in a world where medical care for humans & for animals comes at a am ever increasing cost for everyone this is just not possible. There is just no way we can keep our doors open if we operate at a loss. No place of business can survive that. Pet insurance has helped a great many people cope with unexpected medical emergencies. But that does not help you know. Maybe in the future. We understand your pain & loss. Our vets and nurses feel it every day. You have our deepest sympathies. Take care of your mum & each other at this very sad time.
Kristy McCarty
Thank you so much for taking care of our Boxer dog Benson. He is one loved dog and you are doing amazing job caring for him. You guys are nothing but amazing.
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Manly Road 24hr Veterinary Hospital
Thank you so much Kristy. Our Vets, Nurses/Techs along with Customer Support teams are always grateful to receive such lovely feedback. It gets them through some hard days. We wish you all much health & happiness. ⭐️⭐️⭐️⭐️⭐️❤️
Helpful ReviewBEN WINSTON
They have lost the “CARE ” in caring 4 animals
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Manly Road 24hr Veterinary Hospital
Thank you for the three ⭐️⭐️⭐️ Ben. Our Practice Principals would like to know the reason behind your comment. Our team strive every day to ensure that the health & well-being of their patients is their top priority . Please forward an email to feedback@manlyroadvet.com.au
Helpful ReviewWe would very much appreciate to know more about your experience. We can only investigate & learn through effective communication. Wishing yourself & all of your pets the very best of health. Take care. 🙏
Raia M
My dog was hospitalized for 2 days due to a gastro with vomiting and diarrhea. She had some IV fluids, ultrasound, injections etc and we’re grateful she’s back home alive and eating. A couple of issues that form my 3 star review:
#1 feedback – oh dear, you really need to work on this. How is it possible that I call at 1pm to check on my dog – “doctor’s busy now, she’ll give you a call back”. Ok. 3pm no call, I dial again – doctor’s busy she’ll call you back. Right, ok. 8pm I call again – doctor’s busy, I THINK she has eaten, you can come pick her up tomorrow ~ rushes to hung up. Next day I go pick my dog up and at the discharge the doctor says “my colleague called you this morning” – what morning – no one has called me for over 24hours and they also had my husband’s number just in case. I had no idea how my dog is doing for so long!
#2 After we paid about $3000 for 2 days of tests I should seriously reconsider what I do for living. I mean, what could I possibly work that would pay me so well that I can afford to spend $3000 over 2 days on a sudden health issue with my dog? Prices for vet services are just so high, and if it’s true that vets don’t get paid too high, I’m not sure where it all goes but then for $3000 I at least need to receive a proper feedback on my dog’s current state as a good customer service.
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Manly Road 24hr Veterinary Hospital
Hi Raia. Thank you for your feedback. You do have some valid points. There are days being a 24/7 Hospital in Tjck Season with multiple patients on ventilators, a busy medical ward & with staff shortages due to illness & a general shortage of veterinarians Australia wide that our Doctors cannot get to the phones. We sincerely apologise for the lack of communication. So glad your baby is back home. We hope her health continues to improve. All the best from our MRVH Team.
Helpful ReviewHannah Sedgman
Dr Corinne is the most caring, holistic and thorough vet I have ever encountered. We brought our doggo in for a simple gland check and left with an indepth preventative health plan for his long term wellbeing. Incredible! She was truly so knowledgeable and helpfu 🤗🐾
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Manly Road 24hr Veterinary Hospital
Thank you so much for your lovely review of our Dr Corinne. So glad you had such a thorough consult & your little one was looked after so well. We appreciate your kind words & support .Thank you ⭐️⭐️⭐️⭐️⭐️
Helpful ReviewMatthew Parker
Amazing vet hospital, highly recommend
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Manly Road 24hr Veterinary Hospital
Thank you Mathew. Great to read your 5 Star Review. We appreciate it! ⭐️⭐️⭐️⭐️⭐️
Helpful ReviewSandra Oniga
Too busy to see my dog.
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Manly Road 24hr Veterinary Hospital
So sorry we were unable to see your dog Sandra but we would like to know more about what actually occurred. It is a very busy tick season. If we were fully booked for consults that does happen at this time of year or was your dog an emergency that needed to be seen straight away? Please help us understand what has happened. Please send in a more detailed incident report to feedback@manlyroadvet.com.au
Helpful ReviewHopefully your dog was seen at another veterinary clinic.
Take care & warmest wishes to you both.
Caroline De Nooyer
I recently took my Guinea Pig Jet into MRVH. She received excellent treatment From Dr Corinne who was so kind, thorough and knowledgable. She also was so gentle with a very scared piggie. Diagnosis and treatment was explained to me clearly and in detail. Jet is feeling much better. Thanks to Dr Corinne, vet nurses and reception staff.
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Manly Road 24hr Veterinary Hospital
This is great news Caroline. So glad your little one is feeling better. Thank you for your lovely review. So kind of you to take the time. We really appreciate it. ⭐️⭐️⭐️⭐️⭐️
Helpful ReviewSean kemble
Through a difficult decision the staff were so caring and professional, thank you all.
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Manly Road 24hr Veterinary Hospital
Thanks for the 5 stars Sean! So kind of you to take the time to review our Hospital. Very grateful ⭐️⭐️⭐️⭐️⭐️
Helpful ReviewMr T
I found the staff fantastic and they looked after our kitten with care and skill. For such a large practice that has a huge amount of patient admissions they do a very good job of managing the case load. Many don’t know they have a full equine vet unit as well and have a large inflow of injured native wildlife they also care for.
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David Byrnes
The clinic arranged for a vet and a vetinary nurse (Hong & Georgia) to come to my home to vaccinate my cats and cut their nails. The service was important to me because I have lost my mobility to get my cats into baskets and get them to the clinic. The help I received was first class and I can’t thank them enough, it made the process so much easier for me, and my cats are properly treated. Vey grateful.
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Manly Road 24hr Veterinary Hospital
So glad our awesome vet & Nurse could help you in any way David. Thank you so much for your gratitude & ⭐️⭐️⭐️⭐️⭐️ review. It is greatly appreciated .👍
Helpful ReviewNoeline Quinn
Professional kind friendly reliable, travel to get there is so worth it.
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Manly Road 24hr Veterinary Hospital
Thanks Noeline. As one of our long term clients & friends of CMK & PG you have seen much change & growth of MRVH. Your loyalty is fondly appreciated. Thank you ❤️
Helpful ReviewE Yo
I’ve always had really good experiences here.
Helpful ReviewI’ve put down my family dog and cat of many years, both of which were done very respectfully and kindly.
Emergency treatment of my older dog has been handled very well and this vet surgery has saved her life.
Definitely pay this place a visit, especially for those emergency times.
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Manly Road 24hr Veterinary Hospital
Thank you E for your kind words & your trust in our Team. We are happy to know we have been here for you & your fur babies when they needed us. We are grateful for people like you. Thank you ⭐️⭐️⭐️⭐️⭐️
Helpful ReviewPhil Taylor
Very caring and genuine. Thank you for making our visits enjoyable.
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Manly Road 24hr Veterinary Hospital
Thanks so much Phil for the ⭐️⭐️⭐️⭐️⭐️ & gratitude. We are grateful in return to you. We appreciate you taking the time to leave this review. 👍
Helpful Reviewfay toreaux
The Vets were fantastic to our family Panda. I thank them for being so kind n considerate to us n Panda n all the vet assistants too. Thank u Fay n Ray Toreaux.
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Manly Road 24hr Veterinary Hospital
Thanks so much for the ⭐️⭐️⭐️⭐️⭐️ ❤️ We are so lucky to have the very best clients & friends. Thank you❤️
Helpful ReviewKaren Watford
Manly vets have always been excellent in their service and treatment of my horse choccy
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Manly Road 24hr Veterinary Hospital
Thank you very much Karen. Our Equine Team are grateful for your lovely feedbacks we appreciate you .❤️❤️⭐️⭐️⭐️⭐️⭐️
Helpful ReviewMarie Mia
I took my greyhound for an emergency (dog attack) and they treated her well to start with but then they made more damage to her skin. I needed to go back every 3/4 days to change her bandage and I never had the same vet. They do not seem to communicate about the issues between them.They put elastoplast on the top of her bandages and irritated her skin badly to the point it bled. Greyhounds have very thin skin and they ripped her skin off. This was totally unnecessary as she has never touched her bandages since the beginning. After 45 minutes of bandage change, the vet admitted to me that it was really hard to get it off and there was no need to put elastoplast as she doesn’t touch it. It took 2 weeks to heal and my dog kept licking it. A couple of weeks later, I went on holidays and my friend took her to her appointment. When I came back from holiday, I realised my greyhound had elastoplast again! I was furious as I already told them not to put any elastoplast on her skin (with no under layers). I went back in the morning and told them but they didn’t seem to listen and care. Eventually they removed the elastoplast because they knew it was wrong and how upset I was. I will avoid it in the future.
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Manly Road 24hr Veterinary Hospital
Good morning “Marie”
Helpful ReviewSo sorry you were so displeased this morning. We understand that over the last few weeks it has been a very trying time since your beautiful dog was injured. We have tried our very best to accomodate your requests as best our team could. As explained to you this morning raising your voice to our Receptionist is not conducive to reaching a positive outcome for your best fur.
If you would like to make a formal complaint please send an email to feedback@manlyroadvet.com.au
Take care & we hope your girl heals up very soon.
Pat Frier
The best at what they do. No complaints.
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Manly Road 24hr Veterinary Hospital
Thanks so much Pat. We appreciate you taking the time to leave your review. ⭐️⭐️⭐️⭐️⭐️
Helpful ReviewAngela graham
Thank you so much to all the staff that looked after my baby girl Jimmi after she had to have emergency surgery. You all deserve a pat on the back for the great work you do. And the caring attitude you all have. And a special thanks to Corrine for her support yesterday. We hope you all enjoy the chocolates. Thank you again. Cindy & Ang
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Manly Road 24hr Veterinary Hospital
Thank you so much for your kind words Angela. We wish you all the very best of health & happiness. Thank you so much for the treats. These acts of kindness & gratitude mean the world to our team. ⭐️⭐️⭐️⭐️⭐️❤️
Helpful ReviewMitchell
I wouldn?t go anywhere else, the staff are great they do next level work they have saved Indys life 3 times now and I can?t thank them enough
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Business ID: 13982
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Manly Road 24hr Veterinary Hospital
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