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The Pet Shop Boyz Contact Information and Customer Reviews
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Reviews (22)

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  • Allan Rusden
    Reviewed on Google

    Great customer service and advice

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    • The Pet Shop Boyz

      Hi Allan, so glad we could help.
      Thanks for shopping at The Pet Shop Boyz.

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    • The Pet Shop Boyz

      Hi Allan, so glad we could help.
      Thanks for shopping at The Pet Shop Boyz.

      Helpful Review
  • Lucy Wardle
    Reviewed on Google

    Super friendly staff. Love the range of products here.

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    • The Pet Shop Boyz

      Thanks for the 5 stars Lucy, glad we could help !

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    • The Pet Shop Boyz

      Thanks for the 5 stars Lucy, glad we could help !

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  • Aeron Caddus
    Reviewed on Google

    We have a Greyhound with a bad gut. The Prepared meat containers with the duck has been a miracle. Good work team.

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  • Isabella Addison
    Reviewed on Google

    Such an amazing pet care shop with amazing staff! We loved showing off our new puppy and Jess was absolutely amazing with advice and recommendations. Thanks Jess!

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  • Mike Ganey
    Reviewed on Google

    Very friendly staff. Lots of great food to choose from for my dog and cat. As well as tons of treats.

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    • The Pet Shop Boyz

      Hi Mike,
      Thanks for you review.
      We are very proud of our Somerford Raw & Natural Pet Food and lots of exclusive Somerford Naturals Treats, combine this with our Raw Meaty Bone range & Wellbeing Products and we truly are a one stop shop for everything your pet needs to thrive !

      Helpful Review
    • The Pet Shop Boyz

      Hi Mike,
      Thanks for you review.
      We are very proud of our Somerford Raw & Natural Pet Food and lots of exclusive Somerford Naturals Treats, combine this with our Raw Meaty Bone range & Wellbeing Products and we truly are a one stop shop for everything your pet needs to thrive !

      Helpful Review
  • Hailey Liu
    Reviewed on Google

    Very disappointed with my second purchase from them. I purchased food from them before and the customer service was dealt with professionally. However, this time when I purchased the kangaroo protein boost online, my dog had diarrhoea. I tried to trust the quality of the food and gave her the bag anyways. However, when I opened the second bag from the same batch I received, my dog was reluctant to even eat it and she has never been a picky eater. This was my second sign of no for the product as I can then say the food is of poor quality or it arrived being off already. I switched her back to Bigdog and the diarrhoea stopped immediately. I emailed the company but they didn’t get back to me on the issue. Will not come back again.

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  • Patricia Walsh
    Reviewed on Google

    Wouldn’t know what they are talking about.
    All they are about is selling you there products

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  • Patricia Walsh
    Reviewed on Google

    Wouldn’t know what they are talking about.
    All they are about is selling you there products

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  • Pam Ziolkowski
    Reviewed on Google

    Not really a web site can not find products easily very confusing. Im not into face book.

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  • Tiff Weir
    Reviewed on Google

    Great products and staff always happy to help

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    • The Pet Shop Boyz

      Hi Tiff, thanks for the 5 star review, Thank you for being one of our valued customers.

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    • The Pet Shop Boyz

      Hi Tiff, thanks for the 5 star review, Thank you for being one of our valued customers.

      Helpful Review
  • Troy Danfield
    Reviewed on Google

    Wouldn’t consider any other diet than somerford Raw

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    • The Pet Shop Boyz

      Thanks for the review Troy, we pride ourselves on making the best possible raw diet for your pet.

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    • The Pet Shop Boyz

      Thanks for the review Troy, we pride ourselves on making the best possible raw diet for your pet.

      Helpful Review
  • Christie Liu
    Reviewed on Google

    Customer service via phone and Facebook messenger is very good, informative and quick response time. We have purchased various meat, offal and bones before and all products are super fresh!

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    • The Pet Shop Boyz

      Thanks for the review Christie, we always try to be as responsive as possible. We pride ourselves on providing our customers with the best possible experience both online or instore 🙂

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    • The Pet Shop Boyz

      Thanks for the review Christie, we always try to be as responsive as possible. We pride ourselves on providing our customers with the best possible experience both online or instore 🙂

      Helpful Review
  • Jenny Watson
    Reviewed on Google

    Excellent and plenty of healthy treats for dogs🐕 plus other animals.

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    • The Pet Shop Boyz

      Thank you for taking the time to leave us a review Jenny, we have an excellent and ever changing range of treats, most are exclusive to our Somerford Naturals Range, we encourage customers to come and and look around, you never know what you will find !

      Helpful Review
    • The Pet Shop Boyz

      Thank you for taking the time to leave us a review Jenny, we have an excellent and ever changing range of treats, most are exclusive to our Somerford Naturals Range, we encourage customers to come and and look around, you never know what you will find !

      Helpful Review
  • Simone Clifford
    Reviewed on Google

    Fussy toy poodle who only likes the best of foods🐶 Somerford Raw & Natural passes every time👏

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    • The Pet Shop Boyz

      Hi Simone, thanks for the lovely review, we have lots of customers with Fussy Poodles & Oodles that love our Somerford Raw & Natural !

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    • The Pet Shop Boyz

      Hi Simone, thanks for the lovely review, we have lots of customers with Fussy Poodles & Oodles that love our Somerford Raw & Natural !

      Helpful Review
  • Liza Christensen
    Reviewed on Google

    We’ve been feeding Somerford Raw and Natural since our dog was 8 weeks old. He loves all the flavours and the vast range of yummy treats that are also available. The entire range is healthy and top quality and the service and support from the Somerford team is always amazing!

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  • Liza Christensen
    Reviewed on Google

    We’ve been feeding Somerford Raw and Natural since our dog was 8 weeks old. He loves all the flavours and the vast range of yummy treats that are also available. The entire range is healthy and top quality and the service and support from the Somerford team is always amazing!

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  • Vanessa Kilpatrick
    Reviewed on Google

    I have four cavaliers on a raw diet, their coats shine their skin is great they are happy, healthy and contented. Thanks Pet Shop Boyz for always providing such great customer service & knowledge.

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    • The Pet Shop Boyz

      Hi Vanessa, thank you for your review.
      We hear this a lot from our customers, Its amazing what a difference to a dogs overall health & wellbeing the right diet makes.
      But it make sense if you feed them the best they will be in the best condition.

      Helpful Review
    • The Pet Shop Boyz

      Hi Vanessa, thank you for your review.
      We hear this a lot from our customers, Its amazing what a difference to a dogs overall health & wellbeing the right diet makes.
      But it make sense if you feed them the best they will be in the best condition.

      Helpful Review
  • Shane Colledge
    Reviewed on Google

    Its ok service good

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    • The Pet Shop Boyz

      Thanks for the review Shane, happy to provide all our customers with good service 🙂

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    • The Pet Shop Boyz

      Thanks for the review Shane, happy to provide all our customers with good service 🙂

      Helpful Review
  • Montana Kate
    Reviewed on Google

    I am so happy to have found this company I have been searching for years to find a place that makes pre-made raw food that is specifically for ferrets and my ferret LOVES the food and I also ordered some for my dog who takes anxiety medication which is hidden in his dinner and it’s a struggle to find food that he will eat without leaving the pill in the bowl but he also LOVES the food & he eats it pill and all, so I’m very happy with this company the food is good quality and a great selection of products and very quick delivery, I will be ordering again soon 🙂

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    • The Pet Shop Boyz

      Hi Kate, so very happy to hear your Ferrets & Dog loves our Somerford Raw & Natural, thank you for your review.

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    • The Pet Shop Boyz

      Hi Kate, so very happy to hear your Ferrets & Dog loves our Somerford Raw & Natural, thank you for your review.

      Helpful Review
  • Katie Hanna
    Reviewed on Google

    my dog has been loving somerford raw and natural food for 4years now and she is fit and healthy as can be. We love our monthly trip to Pet Shop Boyz and the service is top notch. Thanks so much!

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  • Terri Curyer
    Reviewed on Google

    Excellent quality and product. My Cavoodle loves all the different flavors, delivery is very efficient.

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    • The Pet Shop Boyz

      Hi Terri, we have an enormous following with Oodle breeds, our food is fantastic for any breed that has a sensitive stomachs as its easy to digest & you can rest assured your pet is getting all the nutrition they need to be happy & healthy.
      Thank you for taking the time to leave us a review 🙂

      Helpful Review
    • The Pet Shop Boyz

      Hi Terri, we have an enormous following with Oodle breeds, our food is fantastic for any breed that has a sensitive stomachs as its easy to digest & you can rest assured your pet is getting all the nutrition they need to be happy & healthy.
      Thank you for taking the time to leave us a review 🙂

      Helpful Review
  • Eve B
    Reviewed on Google

    I have purchased raw tripe, bones and treats for my dogs. They really enjoy them. I love the variety of treats and the fact that they are all natural. I am definitely coming back again.

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    • The Pet Shop Boyz

      Hi Eve,
      Thank you for your review.
      Our Green Tripe is one of our best selling products, we stock a large range of treats and meaty bones from novel proteins such as Goat, Crocodile & Venison as well as the regular favourites like Lamb, Beef, Turkey, Duck & Roo.
      Looking forward to seeing you back in store as there is always something new to try.

      Helpful Review
    • The Pet Shop Boyz

      Hi Eve,
      Thank you for your review.
      Our Green Tripe is one of our best selling products, we stock a large range of treats and meaty bones from novel proteins such as Goat, Crocodile & Venison as well as the regular favourites like Lamb, Beef, Turkey, Duck & Roo.
      Looking forward to seeing you back in store as there is always something new to try.

      Helpful Review

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Business ID: 3099

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