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Meadows Veterinary Centre Contact Information and Customer Reviews
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Kiara Sumsion
Went through the after hours emergency service last night (Dr Kennedy) and have to say that he was fantastic! Despite my dog having very tricky veins, he managed to get the blood sample he needed and processed very quickly so he could determine the best course of action. He also agreed to seeing our other dog last minute (who had unfortunately ingested the same poison) once we discovered she had started displaying the same symptoms. He informed us of the costs every step of the way so we weren’t blindsided which we really appreciated.
Helpful ReviewVery kind, professional and efficient service.
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Peggy Cook
This is a wonderful vet clinic. The staff are very friendly. I only had to pick up meds for my little dog but they ordered it in for me & it was there that afternoon & cheaper than my home vet.
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Merrian McCormick
Always very caring and helpful, even through my toughest times.
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Emma Burdock
Extremely bad euthanasia experience, horrific to be exact. I ended up telling them to leave my house and stop what they were doing.
As a vet nurse I know what the euthanasia process is and was disgusted by their lack of knowledge regarding sedatives, dog handling and skill.
Still received a hefty bill for nothing.
Will NEVER use this clinic again.
Had Willunga Vets attend the following morning and they were fantastic.
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Meadows Veterinary Centre
Dear Emma we are very sorry if you had a poor euthansia experience – euthanasias are always a very stressful time for all concerned. However we have searched our data base & we do not have you as a client & we have never provided any service to you! We are wondering why if you are a vet nurse you would use a different clinic to where you worked? All of our vets & nurses are very well trained & very compassionate. This is supported by the number of 5 star reviews plus the thankyou cards & even gifts we receive after performing a euthanasia. Every day our staff work tirelessly to help our clients & their animals often going above & beyond client expectations. As they are all such a dedicated team we are sure they will continue to do so.
Helpful ReviewNatalie Anderson
Great country vet, have looked after a number of my animals over the years. Always freindly staff, which go the extra mile to provide the best care possible.
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Frank Rose
Fantastic service, showed great empathy, Vet was great and very compassionate 👍
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Meadows Veterinary Centre
Thank you Frank – never an easy time. All of our staff are very much passionate pet people & are compassionate as we all know what it is like to lose a pet. We hope they made it that little bit easier for you.
Helpful ReviewRichard Christian
Firstly I would like to say I appreciate the fast action by both vets in coming out to the foal. While I am happy with the timeframe I am less happy with the advice, the cost and the results. Of course no one will be happy with a dead foal. I get that. But in this case I feel the whole situation was handled with less professionalism than it could have been. Please see the points below.
1. I was not advised of the enormous cost of the medicines dispensed – I was just issued them.
2. I believe the issue could and should have been diagnosed much sooner by 2 professional and experienced vets.
I do take into account that it is not an exact science but as I said in my email complaint until some responsibility is taken by the Vets for their diagnosis and results (as well as for the cost of the medicines they feel comfortable dispensing with no warning on the price tag) people will never feel comfortable calling them or with their invoices. Transparency and responsibility are key here to retaining custom.
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Meadows Veterinary Centre
Dear Richard
Helpful ReviewWe would like to respond to your review as we did to your initial complaint.
Our vets are very professional & experienced – we have been providing services to our clients for over 34 years & clearly if we were not professional our practice would not have survived, or continued to provide services to the number of clients that we do.
Please note the number of 5-star reviews here.
May we remind you once again, that you chose to ignore the advice of both of our experienced vets to euthanise your foal as the prognosis was so poor. You also instructed our vets to treat the foal rather than euthanise & at no stage did you ask about prices of medications or costs to treat your foal. We believe your expectation for a vet to give you an exact price of every medication prior to administering is unrealistic, you were however warned that a particular drug was expensive, but was required if there was any chance of saving your foal. It is our hope that when you become more experienced with horses you will realise that the service that you received was extremely professional & the advice you were given was absolutely correct at every stage during the development of your foal’s illness. Also the prices charged were very fair & reasonable considering that our veterinary medications are not supported by any PBS scheme.
Your bill for $1300 which included 3 on farm visits, mileage, blood testing, treatments & medications is very much standard for the veterinary services we provided.
Shae Hamilton
Handled my mare very well. And she is no the easiest to manage. Very happy
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Meadows Veterinary Centre
Thank you Shae – really glad to hear that things went well especailly when you have a mare that is not the easiest to manage!
Helpful ReviewAnnabelle Edkins
Great service. Reasonably priced care for your pet
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Meadows Veterinary Centre
Thank you Annabelle for your comments – they are greatly appreciated!
Helpful ReviewN.
Worked closely with Greg & Viv during a breeding season with ET and AI services. Cannot recommend them enough, nothing is too much trouble. They are fantastic.
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Meadows Veterinary Centre
Hi Nikki – we would really like to thank you for your kind words – very much appreciated. As you know we love the breeding & are only really happy when we can get pregnancies for our clients! 🙂
Helpful ReviewBob Cortissos
Professional, great service.
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Meadows Veterinary Centre
Hi Bob – thank you so much for taking the time to leave a review – everyone here really appreciates it!
Helpful ReviewBrad Nicholson
An amazing team who are just so caring and thoughtful.
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Meadows Veterinary Centre
Thank you so much Brad for taking the time to leave a review. All of our team are very much passionate owners who try to treat our clients & their animals as they would like to be treated. We have often seen them go the extra mile to provide help.
Helpful ReviewEmilie-Jade
The ladies here are super sweet and caring for all animals, and well trained in their practise!
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Meg Schwarz
Lovely friendly staff – always obliging. Pleasure to take our pets here!
Helpful ReviewMike and Meg Macclesfield
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Meadows Veterinary Centre
Hi Mike & Meg – Thanks you so much for takint the time to write a review. So please to hear that you find our staff always friendly & willing to help!
Helpful ReviewEmilie-Jade Wartemann
The ladies here are super sweet and caring for all animals, and well trained in their practise!
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Meadows Veterinary Centre
Thank you Emilie-Jade for your kind words – greatly appreciated!
Helpful ReviewCraig Fink
Great + polite customer service from all staff.
Helpful ReviewTreated my cat well.
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Fiona Harper
Brilliant place, great staff, very efficient. I can’t be grateful enough for the excellent treatment we have received.
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JoJo Steele
Great caring service
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Meadows Veterinary Centre
Thank you so much JoJo-we always try our best!
Helpful ReviewDianne Howard
Hate that place don’t go anywhere near that awful want to be vet
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Eleanor Hetherington
The staff are so lovely and caring. They take care of every animal as if it’s theirs. Keep up the good work guys.
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Fraser
Friendly staff
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Meadows Veterinary Centre
Thanks Fraser we all try to be as friendly & helpful as possible!
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Business ID: 668
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Meadows Veterinary Centre
2 Battunga Rd, Meadows SA 5201, Australia