PetSmart Merrillville love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Merrillville seems to have a mixed bag of experiences from its customers. On one hand, there's a bit of a hiccup with communication about stock availability, leading to an unnecessary trip for a customer. On a more serious note, concerns have been raised about the grooming services, with a pet owner sharing a distressing experience involving their dog's grooming session. However, it's not all gloomy skies; many shoppers express genuine satisfaction, highlighting the store's varied selection, the helpfulness and friendliness of the staff, and the spacious aisles that make shopping a breeze. The store appears to be a hit for pet owners looking for specific pet food brands or enjoying the company of their furry friends while shopping. Despite a few hitches, like the occasional long wait at checkout and concerns about the health of their fish, PetSmart Merrillville is lauded for its customer service, particularly the manager Will, who's received praise for his problem-solving skills and kindness. The store's wide range of products and the joy it brings to both pets and their owners shine through, making it a beloved spot for many in the community.
Last Updated: 2024-02-28
Business ID: 56529