Springfield Veterinary Centre is featured on The Pet Community as a trusted provider of vet services.
Springfield Veterinary Centre Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Springfield Veterinary Centre has garnered praise from many customers for their excellent service, compassionate care, and reasonable prices. Customers have expressed their trust in the staff's professionalism and the quality of their service. The team is commended for its friendliness and understanding, while the vets are appreciated for their thorough knowledge. Many clients have found comfort and support during difficult times, noting that the centre treats their pets with dignity and respect. However, some customers have raised concerns about the thoroughness of examinations and shared instances of perceived misdiagnoses. A few also mentioned less-than-ideal interactions with the reception staff. Overall, Springfield Veterinary Centre appears to offer a generally well-regarded service, though they may need to address a few customer service and veterinary precision issues.
Last Updated: 24/10/2023
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Business ID: 14822
Adrian Gordon
Great small vet practice. Trustworthy. Won’t try to sell you unnecessary expensive treatment options.
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Pat MacLeod
A caring and compassionate practice who sent off our very old boy with dignity.
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Leanne Cowen
Best vet ever!
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Ashlee Hobbs
Rude receptionist. Wouldn’t let my husband finish speaking. Insinuated that our business was not needed.
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Worlds Worst Musician
Outstanding service and very lovely staff!
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James Kudor
Friendly staff, well priced. However the vet was not thorough with their inspection of a recent rescue cat. I was told his bad breath was due to minor gingivitis or gut health…..took him to the cat clinic for his next check up and they were disgusted that his mouth was riddled with ulcers, that did not spring up overnight.
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Alanna Cook
Extremely caring understanding Anne is the best ive come across. 😊🐶🐶🐶
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Anna Clayton
Awesome professionals
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Antonio Ferreira
Worst experience I’ve ever had. From the first moment we stepped into that place they treated my puppy and I poorly.
Veterinarian detected a heart problem on my dog and had the audacity to suggest me to give him back to the breeder without any other specific exam as he said “my story with the puppy was just beginning it might be the best option”, I refused and then an ultrasound was booked the week after, I took the day off to stay with my puppy as I didn’t want it to cause any trauma on him, as a 3 month old puppy he’s not used to be alone.
Arriving at the clinic for the ultrasound I was told the exam could happen anytime from the morning(8:30am) to the afternoon(why they didn’t book an specific time?), I told them I’d like to stay with the puppy at the clinic or even stay in the area so when the time arrives I could bring the puppy and they could proceed with the exam, I was told I couldn’t do that, as well as I couldn’t stay with the puppy, my only option was to leave the puppy the whole morning in a cage at the back of the clinic waiting for the exam. I refused and the exam was canceled without any explanations of why they needed the puppy there the whole morning, they didn’t care at all.
I felt like they were treating my dog as an object, didn’t show any sympathy for the situation. Caused tremendous stress as my family and I were extremely worried for the whole week about our puppy’s health without have any exam done, just by the negative attitude the veterinarian had towards the situation. Would never recommend them to anyone who loves their animals.
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David Howlett
Friendly caring and professional.
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