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Creek Road Cat Clinic Contact Information and Customer Reviews
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Chantelle MCF
Excellent service and their love of cats has been unsurpassed for us!
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Creek Road Cat Clinic
Thank you
Helpful ReviewMaria Hulse
I find the staff helpful compassionate and caring. My two cats see Marcus and he is very caring and compassionate.
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Dianne Pearce
Caring vets.
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Jacqueline Williams
They provided loving care to my 12 year old kitty who had lymphoma and leukaemia. My Girl has unfortunately passed, her prognosis was always poor, but they provided loving care and gave us three extra months together for which I’ll always be grateful.
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Lynn Leitch
So happy they did an excellent job with my cats thanks to all the staff
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Cherie D
Lovely staff, so caring and compassionate.
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Carmen Cai
Doctor Andrew is a perfect one 👍 My baby boy was very scared and dyspeptic, He was very gentle and careful with my cat! Doctor Andrew also has really good English and Cantonese 👍 The whole process of communication is stress-free! He also patiently answered all my questions and offered the most comprehensive help! Doctor Andrew is professional and perfect 👍
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Allan YOUNG
Great cat hospital. Great knowledge and care for the family cat. Simon says thanks !
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Elizabeth “Nanny E†Van Der Syde
I can highly recommend The Cat Clinic… excellent and friendly staff, prompt service, always very clean and tidy, and off street parking.
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Chessa
I took my kitten for their 2nd vaccination and since it’s my first time owning a kitten, I had so many questions regarding the care of my kitten.
When I walked in, the receptionist was very kind and welcoming. I felt nervous but their warmth made me feel at ease.
The waiting area was quiet and calm. It was very clean and the temperature was comfortable. The seats are spaced apart and comfortable. There were also cat food, toys, and other accessories available for sale.
The wait was not too long and pretty similar to human clinics/medical centres (maybe even a bit quicker). It’s understandable especially since you wouldn’t want to rush the care of animals.
Dr. Sylvia was super helpful and kind and she answered every single question/concern I had. I walked out of there feeling confident that I knew how to properly care for my kitten and feeling reassured that I’ve been doing the right thing. I certainly learned tips and skills to ensure that my kitten remains healthy and happy.
Dr. Sylvia also gave me a booklet with essential tips for cat care which I very much appreciate.
I will definitely be returning to The Cat Clinic. I feel that I can trust them with the wellbeing of my kitty. (Bonus pic of my cute kitty)
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David Humphreys (Davemonkey)
Brilliant specialist vets for cats. Wonderful vets and knowledgeable care.
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Craigm Harpwr
Just the best service
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Sharron Terrill
Knowledgeable and helpful despite an uncooperative patient!
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Josh Selth
Friendly staff. Our cat was well looked after
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Creek Road Cat Clinic
Thank you Josh for the taking the time to leave a great review
Helpful Reviewwarren dunlop
Absolute professional service from Marcus. We have 2 cats who have been seeing Marcus for the last 14 years or so. Recently discovered one of them had thyroid issues and also kidney problem and also need dental work. Marcus was reluctant to do the dental work until her condition was ok. Yesterday he extracted a tooth and cleaned her teeth / Dropped her in about 11am and and picked her up about 3pm and it was if nothing had happened . He did the work and we are so happy. He is an absolute guru with cats.
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Creek Road Cat Clinic
Hi Warren, thank you for leaving a great review.
Helpful ReviewLeigh Harper
The cat clinic is amazing!
Helpful ReviewMy cat had an abscess and they were so wonderful with him. He was so nervous but the staff were fantastic and really do care about their patients. Thankyou for the wonderful service
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Aurora Hill
These guys are cat lovers as well as specialists. I’ve been taking my baby there for years. They know their odd breeds-Devon Rex and Sphynx. Cats is what they do! If you want your babies in wonderful hands, I highly recommend the cat clinic.
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Caroline L
Great place for kitties😸
Helpful ReviewGot way more helpful suggestions here then I’ve had in the past.
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Subash S
Only the best in Brisbane. The sheer dedication of the vets here is simply incomparable. My honest opinion – forget the big brands (we all know who they are) and if you’re thinking of switching from your regular vets, this is a safe option for sure. Our boys have been seeing Siti and Nick for the last 2 years and we’ve only had the best experiences.
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Emma Fletcher
Fantastic clinic – staff have exceptional knowledge, Veterinarians are very well trained, friendly and take the time to explain everything in great detail. I came in with an emergency and was seen to immediately. They really go the extra step and truly care. I will be taking my cat here as our permanent vet. I highly recommend.
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Melissa Draper
Please do not have your cat treated at this clinic. They nearly killed my cat. Left a tick in her neck under her collar for a number of days diagnosed her with gastroenteritis and stuck a morphine patch on her . After going through 6 vets they had not done a proper tick assessment regardless of presenting symptoms . what they were told by myself regardless of obvious presenting symptoms of tick paralysis— — the bill was getting larger with blood tests /- ultrasound — 2 X-rays and lastly they were going to do a CTScan which would have added up to 4000 dollars later— all because “none “ of the vets did a proper Tick examination. There is more /- though feel best not to elaborate further . Do not use these vets — it’s all Marketing – I think they got their degrees in a corn flakes cereal packet . Take your pets to the normal average vet that treats every Pet. Fortunately, I went out the door with a cat that was alive after they found a tick under her collar. I negotiated the bill. Paid about 1300 . I Witt not have been paying that much though as I had taken her to the clinic at early detection . I am glad I have my little 2 year old Siamese back with me : that she survived 💕
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Fed Ted
Great
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Julie Anne Seagrott
I have been taking my feline friends there for over 35 years always professional and caring.
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MT W
My cat had a urinary tract infection, been referred to the cat clinic and they looked after my cat very well, regular phone follow up after being told my cat need to stay at cat hospital until he is cleared. My cat now has been recovered and very reasonable price as well. Thank you very much for saving Basil.
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Creek Road Cat Clinic
Thank you for your review
Helpful ReviewDianne Klaehn
This is not the practice where we take our cat but when we found him unresponsive and had to get him to a vet ASAP this was the closest one .. once we rushed in they took him straight away and worked on him .. he was already gone which we thought but still tried to save him. the staff were so compassionate and caring. They kept him there to allow the whole family to come and say goodbye, never rushed us and took care of everything without charging us .. we really appreciated their help and support during this awful time in our lives
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Creek Road Cat Clinic
Thank you Dianne for leaving a wonderful review.
Helpful ReviewMartyn Cooke
Excellent
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MoniQ
The best cat hospital – only they are worthy of looking after our precious furbabies
Helpful ReviewAustralia’s best cat doctors reside here!
No dog smells and sounds to upset them – it is upsetting enough to go to the vet!
The surgery has such a benign and serene feeling about it and this is such a great part of the experience and service here
The nurses are really wonderful and are great support to us as guardians also.
We travel 40 minutes to see this clinic – worth every meow on the way!
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Creek Road Cat Clinic
Thank you for much for your lovely review Moniq!!!! So happy to hear this kind of response from our clients 🙂
Helpful ReviewAmanda Galati
Great vets, really caring.
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Chantel Stander
The Cat clinic is awesome! They quoted me several thousand dollars less to operate my cats broken pelvis. They were quick to respond and help us. Thanks to them Lily is walking normally and doing everything she did previously including hunting rats. Thank you cat clinic, if it weren’t for you we would have had to put Lily down. We appreciate everything you have done for us!
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Creek Road Cat Clinic
Hi Chantel, thank you so much for your review and we are so pleased to hear that Lily is back to her normal self.
Helpful ReviewCam
Wonderful people who took wonderful care of my cat.
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Creek Road Cat Clinic
Thanks for leaving a review
Helpful ReviewXi Chen
Clean, professional, reasonable price, lovely staffs has made everything so easy and simple.
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ë²°33å°çŒª
Good experience usually but sometimes can take very long time to see the vet
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Andrew Barker
Really efficient booking us in at short notice and Andrew the vet was great.
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Brittany Ewald
Very clean, quiet and calm environment to take my cat. Love that there are no dogs to make a stressful enough trip even more stressful. Staff were lovely and the vet was very helpful.
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Pat Hanslow
The cat clinic is 24hr after hours care available.
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Adele Schulz
Great service, very helpful and reasonably priced. Half the price of other emergency clinics I have previously visited.
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Kiara Gilbert
So calming for my cats, as soon as I walk through the door my cat is calm and the atmosphere is quiet and not stressful. The staff are lovely and really understand cats and the care they need.
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Creek Road Cat Clinic
Thank you Kiara for your great review
Helpful ReviewSHAUN Mc
Great service
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angela griffiths
You can never fault the Cat Clinic team…they love puddy puds as much as we furbaby parents do…purrfectly pawsome service every time 🐾
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Suzanne K
I took my cat here after being unhappy with the course of action proposed by a specialist clinic. The Cat Clinic was fantastic; the wonderful vet in the Clayfield clinic sent me over to the Mt Gravity clinic for their specialist to give advise (Clayfielddidn’tcharge for the initial appointment). They obviously care about cats & were so reasonable with their treatment costs. I highly recommend The Cat Clinic.
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Deborah McFillin
The best place so much knowledge, learnt so much, all the staff are wonderful.!!!!
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Creek Road Cat Clinic
Thank you for your great review!
Helpful ReviewTina P
Lovely caring receptionist and very friendly and helpful vet. It was also affordable. Very happy with them.
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Joshua
Highly recommend. My cat had become a bit of a regular visitor recently, and unfortunately she lost her battle, but the team at The Cat Clinic were always so comforting, compassionate, and helpful. Will definitely be returning to them if any of my future pets need help.
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bev Oliver
The best
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Robyn Engl
Excellent care
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Creek Road Cat Clinic
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Helpful ReviewKathy Fulton
Awesome clinic, staff are knowledgeable and caring. Receptionist very polite and helpful. Great service each time we have been.. very reasonable prices. Highly recommend
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Creek Road Cat Clinic
Thank you for taking the time to leave a wonderful review
Helpful ReviewJacinta Jiang
They asked me to pay a revisit consultation fee after one month! So ridiculous!!
Helpful Review 1And I remember the doctor just see and say that’s all good, it even just only took five minutes!! So expensive for that 5 mins. So disappointed.
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Steve Allen
Always take our cat here have been all of her 12 years of lufe
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Creek Road Cat Clinic
thank you for your review
Helpful ReviewChas Collins
always 5 star for over 10 years
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Creek Road Cat Clinic
thank you
Helpful ReviewElissa Lewis
Fantastic service, so friendly and made my skittish cats calm with getting their vaccinations.
Helpful ReviewWill definitely come back!
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Alice Smith
The best cat clinic in the town and reasonable price as well. It is far better than some of the greencross clinics.
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Brendan Hanrahan
Excellent care. Been taking our cats here for over 20 years. No complaints.
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Debbie C
The staff and vets at The Cat Clinic are wonderful and caring. I felt that my unwell kitty was in brilliant hands.
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trudie manser
Always wonderful service.
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Creek Road Cat Clinic
Thank you for your kind rating 🙂
Helpful ReviewJenny Hyde
You know your cat is in experienced and caring hands
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Jessica Urquhart
The Cat Clinic is the best choice for cat guardians who love their cats and care for their health. The staff and vets are friendly. It’s suprisingly reasonably priced. It is easy to get appointments. Everytime I’ve had an appointment (for a specific health issue affecting my cat) the vets go above and beyond to give a little extra. For example, such as some dental health care tips. I highly recommend The Cat Clinic for your feiline friend.
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Chris Doyle-Youren
I’ve been a regular here for years. They have consistently displayed a high level professionalism and empathy for my pets.
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Creek Road Cat Clinic
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Helpful ReviewSharnay Hudson
Wouldn’t hesitate to recommend The Cat Clinic. Friendly, caring, qualified staff and great hours. Someone is always there to help or give advice.
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Creek Road Cat Clinic
Thank you for leaving a review Sharnay.
Helpful ReviewJaney G
The team at the Cat Clinic are the best ever. They really care about your pet and about you. Sadly today I had to have my kitten put to sleep and it was the most peaceful experience for her and comforting for me. The reception staff show so much empathy, the nurses were on hand to help me and the vet was simply amazing. I saw 3 vets for my kitten over the time I was there and I could not recommend them enough. If you want your cat cared for by professionals go to the Cat Clinic at Mount Gravatt.
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Creek Road Cat Clinic
Thank you for your wonderful review and so sorry for your loss.
Helpful ReviewWayne Herd
DO NOT TRUST THIS CLINIC!
Helpful Review 3After my pet was ill for 2 months vomiting intermittently, and receiving treatment from another vet and spending thousands without result, I decided to use the cat clinic. After informing them of my pets’ history, they assured me I had come to right place, as they are specialists.
After performing 2 ultrasounds and an endoscopy, I was advised they needed to perform a laparoscopic surgery to take a biopsy of an occlusion, as they were unable to do so with the endoscope due to occlusion, under the advice that it was better to do this whilst under anaesthetic, so as not to subject my pet to another anaesthetic.
What they did not inform me, was that he needed another anaesthetic anyway, as he would need a life saving surgery to remove the occlusion, which they are not able to perform. Following the unnecessary surgery, my pet was not given appropriate post operative care, and left to fend for himself in a cage over night and over the weekend. Not once was I informed this was happening, or that my pet had removed his IV therapy every day, until I came to see my pet and was advised he had pulled out his IV therapy sometime between 10pm and 6am Sunday.No mention was made that he had done this several times before whilst in their care. In the 5 days whilst in their care, my pet was dehydrated and close to death, I chose to discharge my pet and take him to another vet, whom performed emergency hydration over night, and referred me to a competent Vet practice (BVSC) whom performed his inevitable life saving surgery the next day, putting my pet at very high risk of not surviving, due to having 2 laparoscopic surgeries in a week, when he was already starving and had lost weight before coming to the Cat clinic. Whilst in the care of the cat clinic, he lost 2 kg and was vomiting consistently after surgery. Each time I called them, they would say he is bright and eating and drinking.
After charging me over $4000 I received my pet back in worse condition and have had to pay another $10000 for his inevitable surgery to save his life. His insurance is now exceeded the maximum yearly limit, so if he needs further care it will be at our own expense.
I made a complaint to the cat clinic, and asked for the endoscopy results and pictures, I received only ultrasound pictures and no response to my complaint after 2 weeks. After my cat was voluntarily discharged, In a phone call, the owner admitted that a few times a week there is no-one in the clinic to care for animals over night,
If you want a competent Vet go to BVSC.
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Gabriel Fuller
We took our senior cat Latte to the cat clinic when he was unwell. The staff were amazing particularly Sylvia who spent time explaining what was going on. She was very compassionate and knowledgeable and had Latte’s best interest at heart the whole time. Amazing!!
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Travis Triple Three
These guys are amazing. My 20yo cat was so sick I thought I was taking her in to put down. 5 days later and within $2 of the quote on the first day, she came home…
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Sarboo 84
Truly great people
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Kerri Machado
My cat wouldn’t have made it, if it wasn’t for the Cat clinic. I drive over an hour for her appointments, but no one knows more about cats than them. Apart from their knowledge and experience they are always friendly and caring.
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Angela Bastijanic
I usually don’t write bad reviews but this was really such an unpleasant experience! I called to book a microchip insertion and they’ve asked me if I wanted a health check as well for which I first said yes but then cancelled as it would be more than 200$ all together (I have 2 cats). Told microchip insertion is 45$. Went there and Vet Sylvia saw my cats-didn’t even look at them, examine or anything-just asked if I have any concerns and what are they eating. When she started the process she couldn’t get my cat which was hiding and basically expected me to do everything and to hold them(which I don’t mind) but one of the cats was so scared she said she needs to give him gas. I wasn’t too happy about that but I understand that.
Helpful Review 1At the end they wanted to charge me with for the vet check and microchipping which I refused as she never examined the cats at all-I asked if she can at least then properly see them-she refused to do that.
At the front desk they said they won’t charge me for the examination but they said I have to pay for the gas which is 90$ (I was never told that this is so costly). Ended up paying 198$. I don’t know how are the other vets there but Sylvia is definitely the worst vet I have met (and I have cats all my life) Other staff were fine and friendly. I am not coming back to this clinic and I won’t be recommending it to anyone-they weren’t clear about the costs and there was no apologies or anything like that about the whole thing (except for the girl at the front desk but nothing from the vet)
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Creek Road Cat Clinic
Hi Angela, we are sorry that you had a bad experience with us. We will discuss this with all of the staff involved so that we can better our services.
Helpful ReviewSue Lord
Highly qualified vets have treated both my cats and the other staff are also excellent – very caring and component. I need to drive a reasonable distance but this specialist care is paramount for me and my cats. I have full confidence in the excellent service, love and care that all the staff give – without my cats being frightened by other animals/dogs.
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Thespian Lovers
Always so caring with my little one, won’t take her anywhere else. She is the 3rd they are looking after for me.
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S C
Always excellent.
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Saija Seittenranta
They look after our cats so well. Our cats are now geriatrics and the staff are very caring and gentle with them.
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Dan Dan
Vet’s seem to have good knowledge and care, but bring you’re credit card! $300 just for a routine blood test.
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Linda Daniel
Have been going to this vet for approx. 20yrs. The vets under the founder are still there. There is no need for any further information. They are great.
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Ally Maric
I always seem to need to bring my cat in due to an injury which is already stressful however I am never left waiting for long for an appointment and the staff are always friendly and happy to help. They treat me and my pet with respect and kindness, and explain things well to me that I can understand the issue. The team is very good at communicating with me and providing me with updates and also checking in to see how my cat’s injuries heal. It is clear to see that cats are valued and appreciated here.
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Julia Bell
Not happy with the lack of communication about the cost of my cats treatment. The cost seemed excessive and I didn’t find find out till leaving. All I knew was that the consult was $69 so when I was went to the front desk on departure, needless to say I was shocked when I was told I owed $350 (when all my cat had was a urinary track infection ). I was very dissappointed that I didn’t get a heads up while I was in the room with the vet. Dissappointing experience overall. I should have stayed with my normal vet. Don’t intend on going back. 🙁
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Yasmin Rose
I have never been so satisfied with the level of knowledge and care of a vet. We have visited many vets over our pets life and none as knowledgeable as Marcus Gunew. I know my cat was in professional and caring hands. I only wish I found this clinic earlier!
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Creek Road Cat Clinic
Thank you for your fantastic review Yasmin
Helpful ReviewKris
The Cat Clinic took our little girl in for an ultrasound and blood tests less than a day after our first call. Unfortunately we didn’t get good news but the staff at the clinic were very supportive and caring, recommending a great at home vet for our baby’s last days. Thank you for all your help and support.
Helpful ReviewRIP Housie.
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Kiko Ju
Always lovely employees and caring Vets!
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Albert Zhang
Vets are great here. Cat playroom inside.
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Roland Howlett
Thank you for treating our Tessa for the emergency treatment today.
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Brina Fletcher
Super friendly and knowledgeable staff who provide an excellent service to your fluffy loved ones.
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Jonathon
I’ve been bringing my 7 yr old Burmese here since he was a kitten. While he’s never thrilled to be there, I’ve always been happy with the service and treatment provided by the staff there. Lots of parking, and great that there are no dogs.
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Amelia
Specialised attention, care and knowledge. Great staff! Happy cat = happy mumma!!
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Sharon Tooth
Vets are amazing. Highly recommended
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Amelia De Campo
Specialised attention, care and knowledge. Great staff! Happy cat = happy mumma!!
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Creek Road Cat Clinic
Thank you for your feedback
Helpful ReviewDaniel George
Not great for dogs. My puppy was there for 2 weeks at a cost of over $8000 nearly $9000 before any surgery required had been performed. Overpriced and under weight, In the total was for the 7 or 8 kittens and 3 adult Persian moggy’s he had eaten, yet only gaining 2.3kg
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Jonathan Chang
I’ve been bringing my 7 yr old Burmese here since he was a kitten. While he’s never thrilled to be there, I’ve always been happy with the service and treatment provided by the staff there. Lots of parking, and great that there are no dogs.
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Creek Road Cat Clinic
Thank you for your review
Helpful ReviewBrian Hinselwood
The best place to take your cat to
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Creek Road Cat Clinic
Thank you
Helpful ReviewOrnella Outen
Clean and tidy reception areas and consult rooms. They are obviously taking extra care to protect customers during Covid. Reception staff are friendly and welcoming, vets are knowledgeable and they have a wide range of accessories and special diet options.
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Sharon Hennessey
Very caring
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Netta Phoenix
The Cat Doctors are thorough, caring and reassuring. They are keeping us updated, by phone, not only on our boy’s condition but also on his mood and emotional demeanour. So happy to hear he is not crying nor does he seem worried. Just chillin in his cabin, so they must be soothing staff.
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Creek Road Cat Clinic
Thank you Netta for your wonderful review.
Helpful Reviewchris smith
Very kind ppl . Never go anywhere else
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Creek Road Cat Clinic
Thank you Chris for your kind review
Helpful ReviewKris Anderson
The Cat Clinic took our little girl in for an ultrasound and blood tests less than a day after our first call. Unfortunately we didn’t get good news but the staff at the clinic were very supportive and caring, recommending a great at home vet for our baby’s last days. Thank you for all your help and support.
Helpful ReviewRIP Housie.
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Creek Road Cat Clinic
Thank you for your review and our condolences for the loss of your beautiful girl House
Helpful ReviewWarren Farnham
Carnt praise them enough
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Ivy Gardiner
Always the best Vets I have ever visited for Cats
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Creek Road Cat Clinic
Thank you for your review Ivy
Helpful ReviewAkira -
Very friendly staff, very helpful ❤️ Have been looking after my cat who has lymphoma for a few months now. Would highly recommend
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TING-YIN LIN
(Translated by Google) There is a Mandarin service, be sure to call to make an appointment before you go
(Original)
Helpful Review有普通話服務，去之前一定要記得打電話預約，醫生很細心，環境非常乾淨
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Codee Hilton
The only place I’ll take my cats
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Creek Road Cat Clinic
Thank you Codee for leaving review
Helpful ReviewKristie-mei Aylward
Only place that properly helps my baby
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Creek Road Cat Clinic
Thank you for leaving a review
Helpful ReviewRaymond Chart
Would not go anywhere else, they know their job. Marcus and staff are excellent
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Creek Road Cat Clinic
Thank you for your review Raymond
Helpful ReviewSophi Payne
Best vet care for cats! Iggy and Ella are well looked after.
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Creek Road Cat Clinic
Thank you for leaving a review Sophi
Helpful ReviewJasmin Swan
The Cat Clinic saved my cat’s life 5 years ago and have been amazing ever since.
A vet at a big-brand vet clinic told me my cat was going to die, so we went to The Cat Clinic instead where Marcus & Rhett immediately saw to her and performed a life-saving surgery.
She spent a week in hospital after her surgery and I was able to visit every day for the entire duration of their opening hours and keep her company, while getting regular updates from Nick, the vet looking after her.
Dr Marcus Gunew is an incredible vet and has done so much for my cat. He has a very calming presence and is very gentle with my very nervous cat. He always picks her up like a baby and gives her a kiss on the forehead whenever he has to take her out the back for bloods/ultrasounds etc. He’s given me so many more years with my cat than we would’ve had if we’d gone anywhere else. I’m rather a nervous person, but he’s always very relaxed and answers all my questions with great detail.
The reception staff at Mt Gravatt are lovely people too… They always recognise my voice on the phone and remember all my cat’s details.
I will always be grateful for The Cat Clinic for saving my bubby kitten and for keeping her with me.
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Creek Road Cat Clinic
Thank you so much for this glowing review Jaz
Helpful Reviewstev e
Excellent in every way (for cats)
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Creek Road Cat Clinic
Thank you
Helpful Reviewjennifer williamson
Take great care of my kitty
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Creek Road Cat Clinic
Thank you for taking the time to leave a review
Helpful ReviewDeborah Allen
Very caring and thorough vets for cats
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Sandra Dixon
Great except it cost money
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Wil Walker
A bit pricey…but what get isn’t- but they love cats….only cats!
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Nel Beverley
Exceptional care given to the fur babies that cat owners love so much
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Creek Road Cat Clinic
Thank you for your review Nel
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Business ID: 13816
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