Petbarn Narre Warren believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.

We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.

We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.

So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.

Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!

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Reviews (88)

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4.3 out of 5.0
Rating 4.3
  • Anoja Xavier
    Reviewed on The Pet Community
    First Review 0

    Worst grooming salons both at Fountain Gate and Narre Warren. Both our puppy and We had to go through so much emotional damage after those grooming sessions . However, they don’t admit to their mistakes but put the blame on the poor animal and refund the fees. Our fur baby was traumatised especially after the second grooming session and had to put him under medication due to unbearable stress caused at the salon.
    WE WOULD NEVER GO TO THIS SALON !!!!!

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  • Holly Richards
    Reviewed on Google

    Went here, there’s a woman who works there who doesn’t wear uniform, she’s really rude. She was talking to me as though I was dumb…
    Haven’t come back since, I go to the other one now.

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  • Zadeinator
    Reviewed on Google

    Very friendly staff, and they have a little Conure that flies around as it pleases. Not gonna lie I have gone in there before just to see how the bird is doing 😅

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  • Rahul Kapadia
    Reviewed on Google

    Advertised a certain price. Went to pick up and got charged much more. Not going to use PetBarn again. I call this dishonest.

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  • Mel Alamodin
    Reviewed on Google

    Old lady at the cashier is rude, bought supplies at the other store instead, right next to JB HiFi.

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  • Mark Lockhart
    Reviewed on Google

    Its a big store with friendly staff

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  • Roya Biabani
    Reviewed on Google

    Very nice and helpful staff members.
    I love going there and watch the kitties playing.

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  • Anne Johnston
    Reviewed on Google

    Lots of things to look at while i got my dog clipped …..

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  • cherralee whan
    Reviewed on Google

    I love it

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  • RenVilo
    Reviewed on Google

    Good customer service

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  • Lucyna Swiatek
    Reviewed on Google

    Everything is very expensive treeskrecha for a cats this prices from cosmos food cans more cheapest from Coles

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  • Manzoor Jafari
    Reviewed on Google

    Good customer service

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  • Chris “Chriswalksabout” De Gregorio
    Reviewed on Google

    Booked my dog grooming months prior to his appointment and Kelly canceled his appointment 1 hour before his scheduled appointment, this is by The most unprofessional thing I have ever experienced, didn’t give a reason for cancellation, please don’t waste your time by taking your dog to get groomed there as they will probably cancel on you last minute.

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  • dawsyed
    Reviewed on Google

    Always great customer service and fast click and collect at this place. Great team of people working there.

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  • Nidhi Sharma
    Reviewed on Google

    Talia is the best at customer service. Always polite and full of knowledge and helpful.

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  • Bryan Reynolds
    Reviewed on Google

    good variety of products, helpful staff

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  • Michael Camilleri
    Reviewed on Google

    Very helpful and friendly staff

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  • Laura Pirrotta
    Reviewed on Google

    DO NOT WASTE YOUR TIME!!
    Not only once but twice I have had a very bad experience with the grooming department.
    Go to other Pet barn in Narre Warren service is amazing.

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    • Petbarn Narre Warren

      Hi Laura,

      We are really very sorry to hear this, and your unpleasant experience.  We would like to hear more about what happened, to be able to follow it up with the team.

      Are you able to please reach out to our Customer Service team on 1300 655 896 (press 5) or email – info@petbarn.com.au .

      We look forward to hearing from you
      The Petbarn team

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  • Jake Cini
    Reviewed on Google

    Great service and lots of patience with reactive pooches.

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  • Neocodeauthor187
    Reviewed on Google

    Easy, wide ranch and friendly staff.

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  • Aaron Grant
    Reviewed on Google

    First Petbarn ever been in and looked great.
    Had what my girlfriend was after so that was a good thing.
    Staff were friendly and helpful

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  • Alan Baker
    Reviewed on Google

    ok

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  • Alan H
    Reviewed on Google

    Great range of pet supplies at reasonable prices + dog grooming

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  • wayne ray
    Reviewed on Google

    great service very helpful

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  • The 5 Boyz
    Reviewed on Google

    (Translated by Google) Grrrrrr !!!! 😾💪🏻

    (Original)
    Grrrrrr!!!! 😾💪🏻

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  • wesley fong
    Reviewed on Google

    Great helpful staff bring your pets in and shop.

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  • Cassie McBlane
    Reviewed on Google

    Always so lovely and helpful when I visit.

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  • emma withagen
    Reviewed on Google

    Ok

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  • Richard Neviandt
    Reviewed on Google

    Very friendly people who genuinely love pets, that helps.

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  • Mh Slufe
    Reviewed on Google

    amazing pet store

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  • Elle Kay
    Reviewed on Google

    I love the friendly staff and the variety of products they have and that they take care of their fish unlike a lot of other pet stores who see them as a quick profit

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  • Nicole Moysey
    Reviewed on Google

    Friendly staff, but has a fairly limited range of the healthier dog food brands.

    There are plenty of the usual pet store products from dog leads to pet beds. I was obviously only interested in dog related stuff so not much attention was paid to other areas of the store.

    I will still shop there when needing supplies due to the lovely staff, but will keep an eye out for other pet stores for more variety.

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  • Annalisa Dykers
    Reviewed on Google

    Petbarn is a great place to get food and things for your pets. Their prices are good too. They also have a reward system so you can save even more money. The staff are very friendly and helpful. They are also starting a training program for puppies soon.

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  • Adrian Hansen
    Reviewed on Google

    The staff are friendly, always have time to help you and are very knowledgeable.

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  • kiyoshi
    Reviewed on Google

    loved it

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  • jan oates
    Reviewed on Google

    Great Service always!! 🐶

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  • Lynda Anderson
    Reviewed on Google

    Staff very helpful

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  • Tara D
    Reviewed on Google

    Great, friendly. Young girl helped me purchase my second fish. She was very knowledgeable

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  • Lisa Papageorgiou
    Reviewed on Google

    Staff are friendly and helpful and make me feel welcome every time I go in.

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  • fernando m
    Reviewed on Google

    Well informed staff, very helpful 👍

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  • Alan Thorpe
    Reviewed on Google

    Not able to help me with a muzzle for my greyhound ,short on stock.

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  • Higher Energy
    Reviewed on Google

    Best service EveR for your pets and yourself. I highly recommend

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  • Gary Thorpe
    Reviewed on Google

    Excellent Christmas Turkey. All the best to Sam, Max and the team for a Happy New Year in 2021 !

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  • Jenna James
    Reviewed on Google

    Everything your animal needs in one place and the customer service is excellent.

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  • Heather Russell
    Reviewed on Google

    Very friendly and helpful staff.

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  • Kedan Reti-Champs
    Reviewed on Google

    Great store with lots of great products and helpful staff

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  • Clayton Ashby
    Reviewed on Google

    Always great selection and helpful staff.

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  • Katherine

    Naomi was soo gentle with our dog bear!
    She is soo beautiful and reassured us that bear would be looked after as we had really bad experiences else where. Thankyou Naomi !!!

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  • Clare Amos
    Reviewed on Google

    They have a wide variety of products available, with friendly and knowledgeable staff. We purchase products for our birds here regularly.

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  • Raven Raven
    Reviewed on Google

    Nice staff and had what we needed

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  • MUSIC
    Reviewed on Google

    Too expensive bird cages on ebay is way more cheaper.

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  • John Ternel
    Reviewed on Google

    Really knowledgeable and honest. I had a problem with a green pond and they have a treatment plan that works. Saved me a day job of water pressure blasting and cleaning the pond.

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  • Paris L
    Reviewed on Google

    Thanks to the 2 lovely girls who helped me with the Royal Canin 4kg for my kitten and helped me redeem my email offer. Made my day, awesome service. Thanks sooo much for going above and beyond!

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  • Sarah Sunshine
    Reviewed on Google

    My favourite pet store! I have been buying form this store for years now and the staff are excellent. Friendly and knowledgeable, they have helped me out countless times with advice and products.
    A clean store that is clearly well run.
    The staff make this place and are a credit to Petbarn.

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  • Nicchia Vella
    Reviewed on Google

    Thank you so much for your same day delivery service.
    Delivery came very quickly.
    I was very impressed.
    Much appreciated.

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  • Arosha Fernando
    Reviewed on Google

    freindly staff…

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  • Andrey Vier
    Reviewed on Google

    😎👍

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  • SAM MALIK
    Reviewed on Google

    Staff is very helpful and the fish very reasonably priced

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  • Alex Utaifeau
    Reviewed on Google

    Update your website operating hours. Drove out expecting to enjoy a leisurely stroll through your store to buy hundreds of things only to arrive to an empty car park and lights out. If your hours changed as of March 25th, why hasn’t it been updated online yet?

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  • vicki iliareizis
    Reviewed on Google

    This is my go to place to get my dogs groomed, the hairstyles they manage to do is very impressive and well worth the price and the customer service is always great. I also asked about budgies recently and the lady that helped me out with any questions was very informative and helpful, from the type of treats to buy to basic information about budgies. Huge thanks to the staff members at Petbarn fg.

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  • Elno
    Reviewed on Google

    Wonderful experience with Rie helping me with my aquarium needs. Thank you!

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  • LJ Filies
    Reviewed on Google

    Great service, however it would be great if the opening hours both on google and the website could be updated, or even if there was an option to hear opening hours over the phone. We came out as it said it was the only store that was open after 7PM only to find it closed 🙁

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  • Canal Creștin
    Reviewed on Google

    Thankyou Dwayne for the fantastic customer service! Your professionalism, knowledge and friendliness is to be praised! What a great asset you are to Petbarn! I highly recommend Petbarn for its excellent range of products and exceptional customer service!

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  • Jess Mulley
    Reviewed on Google

    Great service and easy layout

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  • Rhea Evans
    Reviewed on Google

    The grooming service here is outstanding! I usually hate leaving my girl anywhere without me, and after the initial anxiety her and I both had I knew she was in safe hands! They paid extra attention to her coat and made her look like a whole new dog! Im a happy dog mum and my girl feels great! All the staff in store and the groomers were super friendly and kind I will be going back for sure! And competitive pricing that comes with a smile! Thanks guys!

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    • Petbarn Narre Warren

      Hi Rhea,

      Thank you so much for taking the time to leave us with such a WONDERFUL review. We love hearing about our customers experience in store and how much their pet is enjoying the perks as well.

      Thanks

      Your Petbarn Team

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  • Clint Leask
    Reviewed on Google

    Large comprehensive store with helpful entertaining staff

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  • Max Rockatansky
    Reviewed on Google

    Great service and very helpful staff!

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  • Stuart Lock
    Reviewed on Google

    Great amount of stock and helpful staff.
    So though not many staff on hand. I know this is more a management issue.
    But if you have the time wait for the staff to become available you will not be disappointed.

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  • Ray
    Reviewed on Google

    most items are overpriced. better value online

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  • King Hart
    Reviewed on Google

    Woof woof

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  • Mehmet Sakaci
    Reviewed on Google

    Great service

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  • Robyn Medley
    Reviewed on Google

    Needed puppy diapers urgently. Arrived in store 5 minutes to closing. Staff extremely helpful and found what I needed promptly. Out of there 2 minutes to 6.. Thank you for your support.

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  • Glenn Pyke
    Reviewed on Google

    Any thing you need for your pet they’re have and dog grooming also great service friendly staff

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  • Tyler Nicholls
    Reviewed on Google

    Great place and helpful staff with a massive selection

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  • Braeden Symons
    Reviewed on Google

    I often use Petbarn Fountain Gate to do a complete groom out for my two Shelties.

    The guys do an exceptional job and the price is very reasonable.

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  • Kim T
    Reviewed on Google

    Took my dog for a wash and grooming. The service was fantastic and they did an amazing job. My Japanese spits is looking very clean and stylist! Thumb up for the grooming team at Petbarn!

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  • S M
    Reviewed on Google

    Fantastic service and great knowledge of petcare… They are very kind and helpful. Talia at the checkout was fantastic.

    Great variety of fish, which are healthy.
    They also do free water tests for your aquarium

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  • Jack Brooks
    Reviewed on Google

    Get place to get your pets needs, staff look after very well above what others do in another any other sales position.

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  • Ming Li
    Reviewed on Google

    Large range, slightly expensive

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  • Yvette Davis
    Reviewed on Google

    Friendly staff

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  • tammy herron
    Reviewed on Google

    The staff member was very helpful

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  • Sara Michelle
    Reviewed on Google

    Always friendly and good selection

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  • Christina Pavlinovich
    Reviewed on Google

    Useful place to drop in when you need something fast. Not the cheapest around but good value of they are having a special on food.

    Their staff are great and very helpful each time I visit and I love that they support local rescue groups by having cats in sure that are available for adoption

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  • shahan janjua
    Reviewed on Google

    Range of items for every pet and range of products. Staff is nice too.

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  • Troy Harris
    Reviewed on Google

    Friendly informative service

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  • Taj McGennisken
    Reviewed on Google

    Good to buy pets

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  • Joseph Yam
    Reviewed on Google

    Great place to shop with member discount vouchers

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  • Alexander Ashman
    Reviewed on Google

    Loved the store. Really big lots of things to chose from. Bought myself some birds and they were beautiful happy and healthy

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Business ID: 15198

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