Batemans Bay Veterinary Surgery is featured on The Pet Community as a trusted provider of vet services.
Batemans Bay Veterinary Surgery Contact Information and Customer Reviews
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Reviews (23)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Batemans Bay Veterinary Surgery has garnered a mix of reviews from its clientele. While one customer expressed dissatisfaction after unexpected procedures were performed on their pet without consent, many others have shared overwhelmingly positive experiences. Loyal patrons commend the clinic for its professionalism, empathy, and exceptional care over the years, highlighting the team's dedication during both routine visits and more challenging times, such as the compassionate euthanasia of a beloved pet. The clinic's staff, led by Paula, receives praise for their friendly, knowledgeable, and thorough service, making pets feel welcome and well-cared-for. Despite the isolated incident of discontent, the majority of feedback celebrates the clinic's commitment to animal welfare, its ability to provide urgent care, and the extra mile it goes in fostering and rehoming animals. With services appreciated by many in the community for around 15 years, Batemans Bay Veterinary Surgery stands out as a trusted and caring provider for pet healthcare.
Last Updated: 11/06/2024
Kerry
First Review
My dog was desexed today and without seeking my permission, Batemans Bay Veterinary Clinic took the liberty of performing ‘extra’ services on my dog at my expense. He had five teeth removed, he was microchipped for the second time, given flea/tick treatment and was vaccinated. I am not impressed and I would not recommend this money making vet clinic to anyone.
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Tish
First Review
We have taken all our dogs to this clinic over 13 years and have been so well looked after by all the team at the practice. So professional with empathy and understanding every time. Sadly recently we had to have our beautiful dog Banjo euthanised suddenly and we had peace of mind knowing we were in the best hands well cared for. Paula is very caring and Michelle is always their to assist with any inquiry making sure to have a smile on her face all the time. Would highly recommend this clinic and the team
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Mary Greentree
Always helpful and cares for animals. Always great advice and very knowledgeable. . Been going here for over 10 years . Highly recommended for excellent service
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Matt
Always very caring
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terence silver
Brought my dog to her after hrs (saturday)she said she couldn’t do an X-ray on him till Monday because she had no staff so I was gonna wait till Monday like she said, then next day (sunday)my dog’s breathing was worse so I took him to another vet which they X-rayed his lungs straight away with only the vet by herself to do it and long story short my best friend in the entire world died 3 days later at only 6 years old, they said he would have had alot better chance if they got to him earlier, the owner of veterinary clinic in surfside is an unfeeling person and only cares about money, she killed my best friend!!!.
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Ewan Morrison
Paula and her team take great care of our insulin dependent diabetic terrier. They make her feel so welcome she walks in tail wagging every time. Very caring team.
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Ann Benson
Vet Paula is dedicated, skillful, kind & compassionate. Our Furbabies are always happy to go visit Paula & her wonderful team.
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Jill Innes
vets and all staff extremely friendly. Have dealt with Paula Roberts for many years and she is very thorough when checking my dogs for any illness and yearly check up and vaccination.
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Christine Roberts
Good treatment for anals and nice people
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Kerren Sullivan
Great vets n an have afterpay company on board, highly recommended. Paula is great. They will give phone advise.
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Helen
We have been taking our animals to Paula and her team for approx 15 years, I would never go anywhere else, she is caring, well priced, knowledgeable, empathetic and if doesn’t know the answer she will do her best to find the answer from colleagues afar.
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Kyla
Cannot rate Paula and her team highly enough. Thank you so much for staying open for us this evening and for the care you showed for Cinnamon (the Pug). We really appreciated the urgency in care. The likelihood is you saved his eye. We were also amazed at the amount of cats and kittens you are fostering. Thank you for looking after them and finding them new homes. It’s a really beautiful thing to do.
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Neil Greentree
Great service
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Elisabetta L Faenza
Very friendly, competent and caring.
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Julie harper
Great caring staff and service
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Dane Saunders
Only Vet I can trust…. Awsome love you all 😊❤
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Mace Innes
Nicest people. They were amazing with my cat.
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Teresa Henshaw
Staff are always very caring and helpful.
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Leo
Great Veterinary Clinic.
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Tim, ManInBlack (ManInBlack)
Paula looked after our cats and dog with great care and attention.
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Kyla Jaye
Cannot rate Paula and her team highly enough. Thank you so much for staying open for us this evening and for the care you showed for Cinnamon (the Pug). We really appreciated the urgency in care. The likelihood is you saved his eye. We were also amazed at the amount of cats and kittens you are fostering. Thank you for looking after them and finding them new homes. It’s a really beautiful thing to do.
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Rachel Morris
Paula is an excellent, caring vet. She eased the sadness of losing our little adopted dog recently.
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Karen Jeffery
We took our little Griffon to this vet while on holidays. She had been coughing non stop for 24 hrs. Paula, the vet, diagnosed correctly something that was difficult to diagnose and with the correct medicine she has now recovered 3 days later. Thank you.
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Business ID: 1245
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Batemans Bay Veterinary Surgery
1 Peninsula Dr, North Batemans Bay NSW 2536, Australia