Petbarn North Parramatta believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.

We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.

We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.

So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.

Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!

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Reviews (85)

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4.4 out of 5.0
Rating 4.4
  • Ben
    Reviewed on Google

    Decent service and has stock most of the time.

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  • Devina Singh
    Reviewed on Google

    PetBarn girls were very helpful in helping me to adopted an RSPCA cat.
    Changed my life
    Lotsa white light Namaste Thank YOhU

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  • Ayush Virmani
    Reviewed on Google

    Being a new puppy owner, one has a lot of questions and doubts. This is truly one stop shop to take care of all the pet needs. Extremely polite and knowledgeable staff. Our first visit to this store has been extremely satisfactory to say the least.

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  • Leeanne Fry
    Reviewed on Google

    Lovely staff, easy to find what your after, great layout

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  • Daniel Sar
    Reviewed on Google

    Groomers are amazing, would highly recommend

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  • Judi Corke
    Reviewed on Google

    Great one stop shop for all the animals in your life. Reasonable prices. Friendly and attentive employees.

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  • Deran Halil
    Reviewed on Google

    Amazing staff very helpful and kind would definitely recommend going here

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  • Johanna Toms
    Reviewed on Google

    Very helpful staff!

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  • Mark Higgins
    Reviewed on Google

    Large selection, friendly helpful staff, but Not cheap $$$$$

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  • Terry Octora
    Reviewed on Google

    Friendly customer services 👍👍👍

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  • Amanda Babet
    Reviewed on Google

    Great store

    Some staff are great some are terrible but you get that!

    But holly the manager from the green cross vets is the best in business!

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  • Swandi Candra
    Reviewed on Google

    Spacious location. Staffs are friendly and the price is competitive.

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  • Kiru A
    Reviewed on Google

    Helpful staff

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  • Alyssa
    Reviewed on Google

    Location was hard to get to but they have friendly staff and store was beautiful.

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  • Karein ingersole
    Reviewed on Google

    Excellent service and food.

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  • Volkan Erdogan
    Reviewed on Google

    I wanted to thank to Jordan for the her best customer service. Last time I hadn’t have received good service.

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  • Sam Stewart
    Reviewed on Google

    This is my local per supply. Big enough for a one stop re-supply.

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  • Eddie Lee
    Reviewed on Google

    Love the self wash service, $10 for 10 minutes is enough for a small breed that we have, with shampoo, conditioner, flea and tick treatment and blow dry all in one machine, we are now coming every fortnight for the wash

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  • Gavin Fisher
    Reviewed on Google

    Good range of things. Low on aquarium stuff though

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  • Jayleen Mirano
    Reviewed on Google

    Poor service from this branch. Walked in and checked in, no one was at the front desk checking to make sure, I had to walk up to a staff member to show my tick. Spent 10 or so minutes looking at items, picked what I wanted, and stood at the checkout for 15-20 minutes, while staff were walking past back and forth talking to each other. Being the only customer in the entire store with 4 toys to buy, there was no excuse to be ignored. Would not recommend.

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    • Petbarn North Parramatta

      Hi Jayleen,
      Thank you for taking the time to provide us with your feedback.

      If you would like to give more information on your experience please call our friendly customer service team on 1300 655 896 option 5, or email info@petbarn.com.au

      The Petbarn Team

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  • Woren 747
    Reviewed on Google

    Very good service and wide variety of items/food for pets.

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  • Joe Magro
    Reviewed on Google

    Always wonderful customer service, helpful and friendly

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  • E Rox
    Reviewed on Google

    Would be nice if they advertise that they only do Click & Collect instead of having people drive there only to order online and wait an hour to buy their order.

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  • Ahmed Usman (OnekingAhmed)
    Reviewed on Google

    Always a friendly service.

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  • Mr Short
    Reviewed on Google

    One the the best places to take your dog or small pets too.

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  • Mark Sutherland
    Reviewed on Google

    Very knowledgeable staff. Covid safe and a massive range of products

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  • Ron Thew
    Reviewed on Google

    Very friendly and helpful when asked him questions good service

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  • John Sawers
    Reviewed on Google

    Weird times with covid etc, staff were great. Not intrusive but there and helpful when required

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  • abu shafi
    Reviewed on Google

    good collection, service with smile

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  • jacinta chen
    Reviewed on Google

    They are so friendly and so helpful. We only buy stuff for our dog from them. 😊👍

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  • Chee Looi
    Reviewed on Google

    pet friendly

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  • En Lu
    Reviewed on Google

    All 360 in the word of your pet. They have vet, grooming and a whide range of all you need for your pet. The all in one place. Nice and friedly stuff as well.

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  • Aslaan Yaldez Azez
    Reviewed on Google

    I recommend it to preserve your pet life and preserve the environment

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  • Liam
    Reviewed on Google

    Place was well stocked, plenty of things to chose from. Lighting is a bit dreary though making it hard to read some colours.

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  • Luca Stefano Missaglia
    Reviewed on Google

    Absolutely zero customer service.
    No interest at all from the staff members in me as a customer

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  • Jenny Davidson
    Reviewed on Google

    Great variety, helpful staff

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  • mark sousou
    Reviewed on Google

    Great service

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  • Krystal Lee
    Reviewed on Google

    Great friendly staff and huge variety

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  • melek ozdemir
    Reviewed on Google

    Fav place to get all my pet needs

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  • Tobi Jones
    Reviewed on Google

    Great variety of items and very friendly staff

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  • ershad bordbar
    Reviewed on Google

    Friendly staff and great service

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  • john bacon
    Reviewed on Google

    Efficient and friendly staff.

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  • Paul Crawford
    Reviewed on Google

    Friendly staff and large range of goods

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  • Bharadwaj Srinivas
    Reviewed on Google

    Very expensive. Same products available online for far less price.

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  • virtualphoenix
    Reviewed on Google

    Waiting for service, being totally ignored by the staff. Staff were to busy putting plants in the aquarium.

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  • maryjean hajjar
    Reviewed on Google

    Love the cleanliness of the hydro bath area. Convenient too.

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  • Frances Tolhurst
    Reviewed on Google

    Great, knowledgeable service. Will price match on competitors prices.

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  • Vanisha Nand
    Reviewed on Google

    Good stock of most products but do call ahead for some brands as they can be less/more popular depending on the suburbs and stock may change

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  • Percy
    Reviewed on Google

    I like the Pennant Hills and West Ryde more. Although North Parramatta shop is also a well stocked, well organised and well managed shop. Staff at the other two shops, although they are more busy, they are willing to talk more when asked for advice.

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  • MICHAEL MCMILLAN
    Reviewed on Google

    Friendly staff know there merchandise good advice good access fair prices for quality products

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  • Rosa Lin
    Reviewed on Google

    Shop is huge, plenty of options, staffs are friendly 🙂

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  • Leah Adamson
    Reviewed on Google

    Friendly staff. Big store. Has vet inside which is handy

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  • tian v R
    Reviewed on Google

    Place is good. Service what brings me back.

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  • Aaron D
    Reviewed on Google

    Fantastic staff, clean store, well stocked. We had a rescue kitten and the staff helped me get everything I needed to keep it healthy.

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  • Karen Hibel
    Reviewed on Google

    My big boy Rocky can be quite nervous with noises and new places. The team here are just wonderful and so patient with him. He always comes out looking amazing and meticulously manicured. Also smells beautiful after his oatmeal bath and coat conditioner. The freebies that the staff at checkout are very much appreciated. The store and grooming area are always spotlessly clean and I highly recommend their service.

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  • Mohammed Khan
    Reviewed on Google

    Seem like they never have stock of what you go there to buy on any day for weeks on end and i have been there few times already so ended up buying online with delivery, instore pickup isnt any good either but other then that its a ok place

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  • Charles Abdilla
    Reviewed on Google

    Great and friendly service

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  • Tonz Herlihy
    Reviewed on Google

    Needs more variety of fish otherwise good store

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  • mogwai wilson
    Reviewed on Google

    Great staff, good specials, welcome tote when you have enough a new puppy with discount vouchers, automatic engraving machine for your pets name collar. AWESOME!

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  • Nicole Doolan
    Reviewed on Google

    Is a great place to take your pet very professional luvley staff give you peace of mind

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  • Andrew Petrie
    Reviewed on Google

    Large Shop, good dog washing facilities. Good range of products

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  • Steven
    Reviewed on Google

    The lady staff member at the store was a bit arrogant and condescending .But the product range was good . But a bit pricey.

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  • phi luu
    Reviewed on Google

    Great customer service and efficient

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  • Wade Burke
    Reviewed on Google

    Good range of products

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  • Sai Prabhu
    Reviewed on Google

    Good range of products, expensive, and slow service. generally find myself waiting for 10-20 min before finding help.

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  • Laurel Sequeira
    Reviewed on Google

    Love the dog wash facilities here! There is also plenty of parking available

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  • Herbie L
    Reviewed on Google

    Good store. Friendly staff. Will go again

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  • M Davis
    Reviewed on Google

    Hard to get to at the moment due to church street roadwork closures, have to park elsewhere and walk (06.01.21)

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  • Eric Davis
    Reviewed on Google

    Knowledgable staff

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  • Matt Wyer
    Reviewed on Google

    Very friendly staff, love how you can bring your pet into the store. And the DIY dog washing bays are great.
    Loads of awesome benefits from becoming a member, got a free dog wash today.

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  • Tamzyn Little
    Reviewed on Google

    Cat wad cutee in so happy

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  • Desmund paul Reginauld paul
    Reviewed on Google

    Customer service very good

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  • Morris Briffa
    Reviewed on Google

    Very good…huge selection of pet products…( a little over prices…) top quality fresh foods…
    People are extremely nice and helpful…

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  • Michael Littlejohn
    Reviewed on Google

    no one around to help

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  • Timothy Pettit
    Reviewed on Google

    Good selection

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  • Sow Son
    Reviewed on Google

    DIY dog wash 🐕 is awesome. Friendly and helpful staff.

    Church Street closure is a bit of a pain

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  • Rob Sinclair
    Reviewed on Google

    Everything you would expect including friendly staff

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  • sravan kappen
    Reviewed on Google

    Such a lovely place if you are a pet owner. They cover everything you need for your little ones.

    I would highly recommend taking membership so that you would get discounts and monthy deals.

    Petbarn Parramatta hinges good customer service from their lovely staff. They always provide a great smile, which caters customer engagement and better customer service. Moreover, they utilises the time to train customers. Loving it so far..

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  • Sil Yo
    Reviewed on Google

    Our local and “go to” store for all things for our furchild.. the staff are very friendly and a couple of them remember our boy from when we used to visit the Greencross vet (located at the back of the store) a lot..
    Great place to bathe Pup as well although can be extremely busy on a weekend.

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  • Josephine Goustavsky
    Reviewed on Google

    The team were incredibly helpful and friendly. They were very supportive and have great customer service!

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  • Pat Crowe
    Reviewed on Google

    The staff there were very helpful they were very knowledgeable to what I wanted and very friendly

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  • Jo Mills
    Reviewed on Google

    Groomers wonderful and loving

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  • reino roche
    Reviewed on Google

    Nice staff, easy place to shop

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  • Cathy Wisbey
    Reviewed on Google

    Extremely good everything for your pet from A to Z

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  • Shane

    Always friendly and always has the stuff I want in stock. Also use the vet here, they’re awesome

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Rating

Business ID: 15076

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