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Atlas Aquarium Contact Information and Customer Reviews
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Reviews (87)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Atlas Aquarium, a family-run establishment, is frequently lauded for its extensive range of aquarium supplies, fish, and corals. Customers appreciate the easy parking, excellent stock, and high-quality products at good prices. Many customers, from first-time aquarists to hobbyists returning after a break, have found the knowledgeable and friendly staff's advice invaluable. Despite a few hiccups with shipping and a recent shift that left some customers underwhelmed, the overall consensus is that Atlas Aquarium offers top-notch service and expertise, making it a highly recommended destination for all aquarium needs.
Last Updated: 21/10/2023
Dave
Great range of aquarium supplies, coral and fish. Easy parking too
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Chris Max
Very happy to find a competent LFS on the Northside since getting back into the hobby after a very long break breeding Africans. All the help and advice I have received from Finn and his team has been on point thus far. Can definitely recommend for first time aquarists, matching existing livestock in community tanks etc.
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Ben Hodges
Can’t recommend Atlas Aquarium highly enough. Great service, expertise and knowledge. A family run business who are passionate about what they do and they really look after their customers. They have a great range of fish and products. They are always happy to pass on their extensive knowledge…and for a novice like me, that is invaluable.
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Andrew C
10 days after order placed, still not shipped, and not replying to emails.
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Amy M
What a beautiful aquarium shop. Staff were friendly and knowledgeable.
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Danny Baltzer
Excellent stock people and advice highly recommended
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Samantha Shrestha
Have been using Petbarn for my aquarium needs and getting unhelpful advice for around 18 months. Visited Atlas Aquariums and walked out with a world of information and well priced products! My aquarium has never thrived so well!
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Atlas Aquarium
Thanks so much for your kind review Samantha. We are just a small family run store and positive experiences like this is why we love to do what we do !
Helpful ReviewMichael Wright
Great team, good prices.
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Liam Rogers
Great range and fish size
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Kelli Senden
Awesome local shop, had everything I needed, nothing was too much trouble.
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Sohan
Great little aquarium well stocked and unbelievably clean. Well done to the owner. It’s very refreshing to see such a local fish shop.
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Atlas Aquarium
Thanks so much Sohan, this review means a lot to the team !
Helpful ReviewJason Howell
Great experience shopping here. Friendly staff who were keen to help and answer questions
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Richard Sargent
The friendly service and great advice from Atlas are what makes it my favourite aquarium store in Brisbane.
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Guy Carpenter
Very helpful and knowledgeable.
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Domnic Rodrigues
Good for shopping fish ,cats and dogs products.
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ALLEN SOXSMITH
Sorry but since the shift …. seriously underwhelming
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Rick Duhra
Amazing service from Seb and the staff at Atlas; recently delivered and set up my new aquarium; did a really great job with attention to detail; and I have had so much invaluable advice.
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Si Vi
Awesome place 👍
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Dodd star07
Great fish, great coral, helpful staff who are willing to spend time with you and talk you through your purchase
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Atlas Aquarium
Thankyou!
Helpful ReviewMichael Thompson
Staff are really helpful and will point you in the right direction. I would recommend them to anyone. great prices too
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Atlas Aquarium
Thankyou Michael!
Helpful ReviewCal L
Amazing customer service at this store. Seb has an amazing knowledge of salt water systems which made my experience getting into the hobby extremely easy. They also have a good range of salt and fresh water fish. Definitely my favourite place in Brisbane
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Atlas Aquarium
Thanks so much mate! We really appreciate it!
Helpful ReviewLaurent Delpech
Sebastian at Atlas has been so helpful and honest as we set up our first reef tank. He never pushed things we didn’t need and would advise us against things even if we really wanted them but our tank wasn’t ready. Since starting our reefing hobby we upgraded and bought a Cade 1200 from Atlas. He was able to come out set up and show us how to maintain our beautiful new tank. He’s always there to ask questions and gives great advice I highly recommend them for there quality and service. We’re so grateful for the time he spent setting the tank up.
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Peter Thomsen
New owner very enthusiastic and nice guy.
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Tess Calice
Excellent service Excellent product!
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Darron Harvey
Went above and beyond to help us when we had issues with our filter. New shop is awesome & great variety of fish.
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Atlas Aquarium
Thankyou guys, very much appreciated
Helpful ReviewKatie Cullen
Always fantastic customer service. The set up in the new location is impressive. Definitely recommend a visit!
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Atlas Aquarium
Thanks for your kind review Katie!
Helpful ReviewDavid Prowse
New shop looks awesome. Congratulations!
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Atlas Aquarium
Thankyou David!
Helpful ReviewBarry Spies
I got a nano-marine 66 litre aquarium from Atlas (First Time aquarium owner) and these people really know their stuff. They gave the best advice for set-up and answered all my questions. My two Clown Fish and Elegance coral are doing great, 4 weeks after being introduced to my tank. I am very happy.
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Joseph Anthony
good aquarium lots of new tech and some of the best tanks i have seen for sale
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Zadie Davies
Very nice staff. I was unfortunately sold a dead mystery snail, but they happily replaced it for me.
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Atlas Aquarium
Hey Zadie, sorry about this. Please give us a call or drop into the store at your convenience and we will absolutely replace your purchase and more.
We have a lot of mystery snails breeding in the store and sometimes we have loose shells. We do our best to pick active ones for customers but every now and then we miss them.
Please get in touch and we will make sure to get this looked after for you 😁. Thankyou
Helpful ReviewDean Johnstone
Sebastian is very knowledgeable and is always willing to lend a hand. I do all my marine shopping with atlas aquarium and will continue to do so. Strongly recommend getting in touch or dropping in store.
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Atlas Aquarium
Thanks Dean, always a pleasure mate!
Helpful ReviewJoel G
Great store
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Josef Roland
(Translated by Google) God
(Original)
Helpful Reviewgud
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Mark
Seb and his team are always helpful and very knowledgeable.
A great range of dry goods and live stock!
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Charles Mackay
Seb and the moustached guy with the good GSP helped me out and hooked me up with all the good stuff and were super friendly. All the good coral, all the tanks were clean fish were healthy, legit display tanks… the best!
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Aaron Espejo
Very friendly staff always very helpful and full of knowledge.
Helpful ReviewThere range of freshwater and marine is amazing.
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Mike
Really happy with the service these guys provided. We are setting up a tank for my primary school aged son and these guys were very patient and knowledgeable. They worked in with what equipment we already had, added new pieces so we could get they types of fish we were after and helped us create a fantastic set up with out a huge cost. We left there knowing exactly what to do to acclimatize the fish to the new tank and keep them healthy moving forward. Top marks to this small business.
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Ash Lou
We love Atlas! We have 14 tanks running between my household and go to these guys before anyone else! Super knowledgeable, extra helpful and pricing is sweet. If you keep salt tanks I highly recommend speaking to this guy!
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Atlas Aquarium
Aww Thankyou so much Ashallyn!!
Helpful ReviewRino Mendoza
Friendly staff
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Danny Richardson
Good place to shop and buy all your needs for a lifetime of fish tropical or the usual Goldfish that so many kids start off with then continue your hobby into adulthood you will enjoy so much…
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Andos Aquatics
Absolutely Awesome shop. Good range of fish and aquatic needs. I personally bought a petworx nano30 tank today and will be buying more in the future!
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Atlas Aquarium
Thanks mate! Appreciate the kind review!
Helpful ReviewStephen Smith
Great fish shop and not overpriced
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Zac “C4zz4m” Minto
Best aquarium store, knowledgeable, super helpful, and always inviting. Wonderful display of coral and fish.
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Atlas Aquarium
Thanks legend!
Helpful ReviewDas_Bobster 7
Good range. Some dead/very ill looking bettas put me off.
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Atlas Aquarium
Hey Das, thankyou for your review. Could I please ask what date you visited the store?
We are in the process of building a new filtered system for our Bettas and hopefully reduce losses and better control illness.
Cheers
Helpful ReviewGreg Scott
Great customer service. Very knowledgeable.
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Daniel Pryor
Highly recommend awesome customer service
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caitlin avery
Absolutely amazing team.
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Atlas Aquarium
Thanks Caitlin, we are working really hard to provide quality service and stock! Thankyou for your review and help building a great local family business!
Helpful ReviewMike Facey
Really happy with the service these guys provided. We are setting up a tank for my primary school aged son and these guys were very patient and knowledgeable. They worked in with what equipment we already had, added new pieces so we could get they types of fish we were after and helped us create a fantastic set up with out a huge cost. We left there knowing exactly what to do to acclimatize the fish to the new tank and keep them healthy moving forward. Top marks to this small business.
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Atlas Aquarium
Our pleasure Mike! Thankyou for your kind review! Look forward to helping you some more along the journey!
Helpful ReviewGerhardus Bergh
Great shop, great staff. Owners has changed and some good work has gone into this shop. Great stock and plenty of products on had for your every need. Highly recommend checking it out and supporting a great local business.
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Atlas Aquarium
Thanks Gerhardus for your review! We really appreciate it!
Helpful Reviewchris cumberland
Fantastic store. Knowledgeable and friendly. Also the fact they now offer fully QT livestock, is brilliant. Definitely recommend.
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dirk lategan
Great service, great quality livestock!
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Atlas Aquarium
Thanks Dirk!
Helpful ReviewRenee Smith
This guys knows his stuff!! Very helpful
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Epoch Cloudshepherd
Reliable staff knowledge and a fascinating range
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Robert Holler
Excellent service and sound advice. Good quality fish and coral.
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Atlas Aquarium
Thanks Robert !
Helpful Reviewirene soxsmith
Great aquarium very clean and friendly staff
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Julie-ann Fleming
Friendly and helpful and reasonably priced.
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Daniel H
Very helpful with my new set up! A few months on and the fish are going great! Thanks!
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Atlas Aquarium
Thanks Daniel!
Helpful Reviewrobert easley
Nice range very clean very helpful
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dd schade
Clean facilities, healthy fish, knowleable service, and welcoming atmosphere.
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Christiaan Dodemont
Sebastian was more than willing to help with my odd request – living in Hong Kong I cannot get Chaeto for my reef tank so he helped me package some up for my flight not to mention talked with me for a good hour (after closing hours incidentally) or so about reef tanks in general… corals, fish etc. Very knowledgeable and passionate guy and his livestock appears to be pretty healthy. Oh – my chaeto made it safely after all the fuss too!
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Atlas Aquarium
Christian! So glad that I was able to help you mate! Happy to hear everything travelled well!!
Helpful ReviewEthan Zilovic
Just great information to new comers wanting to start off. They provided great information and helped heaps.
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DAZ
Awesome as always
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Billy Amourous
Magnificent Professional service, knowledge-of their products is outstanding,; go above and beyond, ensure you are fully satisfied before you leave, many thanks I will be a regular 👏😉
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Jesse Gorton
Sebastian provided excellent service and provided in depth knowledge of how I can start my own tank, I had a lot of questions as I am very new and made me feel very confident once I left the shop. Highly would recommend coming here, this will be my home store from now on.
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Jess A
Knowledgeable staff, great range and quality fish and aquatic plants
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Leanne Lee
Fantastic staff who know their stuff and so knowledgeable and helpful.
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Scott Harridge
Great fish stock
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abbey ladd
Amazing array of fish, tanks, and great customer service
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Troy Mavin
Friendly staff. Always helpful with advice.
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Fishaholics
Best aquarium shop I have been to amazing range
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Ros Elston
Very helpful and good service. Fixed my issue straight away.
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Lara Bryson
Great range of fish and other Aquatic pets and plants, staff are friendly informative and personable. They really know what they are talking about.
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Lee Dekkers
Love these guys. Very knowledgeable and helpful.
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Renee Menhinnitt
Customer service is amazing. Ben, Seb and Steve are very knowledgeable and will always take the time to explain every detail of setting up and maintaining your tank. I have been to many aquarium stores in Brisbane, and the staff at Altas far outway those of other stores. Highly recommend a visit!
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Shaun Bouckaert (NagChampa)
These guys are super helpful and knowledgeable. One of the best aquariums in Brisbane
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Nathan Boyce
Great range. Good advise
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scott d
Decent range of fish
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Daniel R
Great service out there Sebastian took the time to explain a few things about corals and the types of food they need. Highly recommended.
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Darryn Van Hout
Bently really knows his fish. Go here first 😎
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Reptilia
I first had the pleasure of dealing with Bentley and his team many years ago whilst living in brisbane. His service back then was top notch and his ability to teach a novice about fish keeping and the time he spent with me ill never forget. Even now that I live interstate, he helps without question and ships anything I need as soon as I need it. Any opportunity I get to pop into his shop whilst in Brissy I do! Thanks a million guys!
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Cameron Gardner
Very helpful staff and good selection of marine life and corals, also do fresh water too.
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Rudy Coulam
The staff are very helpful and know a lot about the fish but I would like to see some more species.
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Faye
Very helpful staff.
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William Buchanan
Great staff and a nice store.
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Ross Caruso
Always find the staff to be very friendly and knowledgeable. They have a passion for Maine life.
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Aussie Soarer
Very nice clean local fish shop. Both marine and freshwater available.
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Anthony Morrison
Great service pretty good for anything
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Business ID: 9634
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