PetSmart Oak Ridge TN love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Oak Ridge TN stands out in the area for its top-notch cleanliness, organization, and a wide selection of goods, making it a go-to spot for local pet owners looking to save a trip to Knoxville. The grooming staff shines with their attentive service, despite the occasional longer wait times, and the overall atmosphere is described as homey and friendly. While there's high praise for the knowledgeable team, especially in the fish and dog training departments, there's a hint of room for improvement in staff training on certain tasks and customer service at the checkout. Despite these minor hiccups, the community appreciates the clean environment and the helpful, friendly staff, making it a beloved spot for pet care needs. However, some customers have noted a preference for shopping elsewhere for specific items, unless there's a sale. Overall, PetSmart Oak Ridge TN continues to be a preferred choice for many pet owners, thanks to its great deals, knowledgeable crew, and a wide range of services.
Last Updated: 28/02/2024
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Business ID: 56535
Neocaridina
I think out of all the other PetSmart locations within the area, this is probably the cleanest and best organized. It also has a wider selection of goods at a glance. If you don’t want to go all the way into Knoxville for pet supplies, going here can save you some gas money and is an overall better shopping experience!
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Danielle Lightfoot
The grooming staff is wonderful they really are attentive to meeting the needs of the dog parent..
Helpful ReviewThis Pet Smart does ask for at least 2 hrs to dedicate for grooming but it might be longer just depending…
Mr.Biggz stayed 4 hours total and I dropped him off a hour which the staff did not mind. The store manager is soooo nice and fretting and making you are taking care of.
Very very homey and friendly feeling walking in.
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Jodi Sprayberry
Always have what I need for my fur babies. Staff are friendly and place is clean.
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Caleb Wilson
Friendly staff, and very clean!
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David Tate
Great deals friendly knowledgeable crew
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Laura Sams
The team members at Oak Ridge Petsmart give great customer service. I especially appreciate the Dog Trainer, Vincent Hopper. He is an excellent trainer who helped us with our JackChi. Our dog is a much calmer obedient happier dog because of Vincent’s expertise and insight.
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Emily Castleberry
Love this PSM! My only issue is all floor staff should know how to get fish. Took quite a while to get the nice guy tonight to get them for us. Not his fault, and a lady was right there getting crickets but wasn’t able to get fish otherwise we would have been in and out. It took 45 minutes….
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Tim Waldo
$360 for grooming two dogs, because of some new policy. I am DONE with PetSmart and all affilliates.
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Amanda Fink
They did a great job on my dogs hair cut
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Cristal Case
The folks that work with the fish are amazing. Very knowledgeable and helpful.
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Tabitha Williams
I guess they are doing the best they can. The store manager is one of the rudest people I have ever met. He was my cashier. I just had superworms. It’s and easy scan the product and I pay. I don’t need attitude. Just take money and move on to the next person. Sorry you’re having a bad day. Pet stores are suppose to be a happy place.
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joel warwick
Great staff and very helpful.
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Amanda Satterlee
Nice clean store with friendly helpful employees
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Jana Elsea
Clean store. Super nice staff.
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Alexis Foss
I love shopping here, they are always nice but when I went to the location at 7:20 the doors was locked. So google times are wrong. Fix it please (so I don’t make the mistake of coming by when I get off at work)
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SJ Floyd
Very clean and friendly helpful staff
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Cristal Case
I have a four-legged baby and an aquarium full of fish. I really like going here to shop for my fish. They are very knowledgeable, which is very helpful to me. Honestly I do not shop here for my four-legged baby unless items are on sale that I need. I will not go anywhere else though for my fish and their needs.
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Scott Frostholm
Went into the store to get some special dog food. Checked out the fish they had for sale. Overall a good experience.
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Allison Goins
I love this place everyone has has been so helpful there.
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Michael Smith
Customer service is usually lacking. There arent enough cashiers. Pet supplies plus is better to shop at and I try to only come here for items I can’t find at other stores.
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