PetSmart Oklahoma City (Southside) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Oklahoma City (Southside) seems to be a bit of a mixed bag, according to shoppers. Many rave about the good service and friendly, helpful staff, making it a go-to spot for pet needs. It's praised for its wide variety of choices, surprise sale items, and for stocking items you can't find anywhere else, especially for precious pups and pets requiring special diets. However, some customers have pointed out areas for improvement, such as better training for the staff on promotions and a more professional approach from the management. There are also comments about the need for better care of live products like crickets and feeder fish. Despite these concerns, the store remains a favorite for many, thanks to its convenience, competitive pricing, and the vast selection of pet goods. Whether it's for picking up prescription food for a pet or shopping for the latest pet toys and gear, PetSmart on the Southside offers a generally positive shopping experience, though it seems there's room for them to up their game in customer service and product care.
Last Updated: 29/02/2024
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Business ID: 56583
Sativa
Good service nice people and will help if you need help
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Will Xu
Rude and unprofessional manager and staff. I saw a deal tag but I didn’t know if the promotion is from the dog food brand or from pet smart or how to get it. I asked the staff and none of them knew anything about it. So I asked the manager who was extremely impatient. He sorta explained it and asked if I activated the offer to get treats and points. I was a little confused because I didn’t know the points are also called treats so I asked if the offer is on the pet treats. He said gosh and walked away on me. I had to figure it out later by myself and found out to get the offer you have to activate the offer first before the purchase
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Christa Ricardi
Always a great place
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Penni Martin
I buy live crickets every week for my tree frog.
Helpful Review1 out of 3 times they don’t have them.
1 out of 5 times the crickets are half dead.
The store is great, convenient, a little pricey but have everything you would need for a pet, but they need to better the cricket environment.
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Shirley Gilleland
Usually have what I can’t find anywhere else. Great place to shop for your precious pups!
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LuKena Carter
Lots of choices, surprise sale items and friendly helpful staff as usual.
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Linda York
My cat must eat prescription food and I rely on them for his food. It’s expensive but their prices are competitive.
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Justin Borror
always has what im needing for the dogos honestly unti i figuredout what i wasneeding itwas decision colision in my head but now i Inow what i need i its in and out
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Carrie Love
This place is very very unprofessional!!! I’ve let the manager Pam know about all the feeder fish having ich and they still don’t treat it or have it under control!! It’s been about 6months and still no treatment. Every time I buy fish from here they are covered and ich and they don’t care! They are very nonchalant about it! I’ve told many workers about it and they shrug and say “I just wouldn’t buy any from here” if I can’t buy from here then we’re am I gonna buy from? I definitely won’t be shopping here anymore 😡🤬🤬🤬
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Melissa Park
Never a hassle and always quick in and out.
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Deon Franklin
They ok kinda nervous around BLK ppl
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Jamie Johnson
Just got a new puppy and I want to go to puppy classes
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FISCHL FAMILY เมียฝรั่งไดอารี่
Upon my first visit to this store, I simply walked in, checked out the merchandise, and took a walk through the store.
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Suzanne Peck
Favorite place to pick up good dog food and gear. Nice selection of toys.
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Lauren Hernandez
Well I’m just a little confused because this is the only location that doesn’t price match with chewy. Right after they told me no I called 4 other locations I’ve purchased at this year and they all confirmed with me that they do in fact price match. Not to mention the cashier Fabian was very condescending
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imunderyourbed
A very good place to find all sorts of needs for your pets. Although I do recommend a little more workers but overall, 9/10
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Terry Travens
Good store for all pet items little pricey but don’t have to worry about your pet destroying it to quickly
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Matt Hicks
I used to love PetSmart, but the quality of both the staff and dog products has gone fast downhill. There are much better options in the area.
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Lori (annabell)
People were very nice. Store was very clean.
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Ry Marcus
Not busy
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