PetSmart Parker love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Parker has garnered a mix of feedback from its customers, with many praising the helpful and understanding staff, especially when it comes to caring for senior dogs and other pets. Shoppers have had positive experiences buying fish and finding the store stocked with the essentials for their furry friends. However, a few incidents have ruffled feathers, including a less-than-pleasant encounter over cricket purchasing and frustration with the training program's organisation. Despite these hiccups, the store's clean environment, knowledgeable employees, and wide selection of products have kept customers coming back. Challenges such as being out of specific items or appearing short-staffed at times are noted, but the overall positive atmosphere and the store's willingness to accept returns for damaged toys speak to a commitment to customer and pet satisfaction. While there's room for improvement in communication and possibly reevaluating certain sales practices, PetSmart Parker's strengths in service and selection shine through.
Last Updated: 01/03/2024
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Business ID: 56591
Bonnie Floyd
The staffing was very helpful and understanding of my senior dog and her issues she was having in the store that day. thank you so much !!!!
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Victor Mendez
Bought a pleco for my 40gallon very nice people
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Monkey2 Adidas
Love the animals
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Daniel Dahring
Excellent experience for our dogs.
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Richard
Staff is nice especially Due prices are high.
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A. Alden
Went to PetSmart in Parker today and needed some crickets. No pre-bagged crickets and it was busy. I figured I’ll just get some myself rather than bother an associate. Had bagged about five when a very angry female worker with short dark hair snatched the bag, said they are not self serve, dumped them out, and said if I need help I need to press a button. Seemed very spiteful instead of just taking the chance to educate and help a customer. Walked out. Not returning. Never seen someone so drunk on so little power. All hail the cricket queen.
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J Sanchez
Great service clean store knowledgeable employees
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Viktoria Gustafson
This store has sold me a Plecostomus with ICH. I am highly disappointed. I have not even had the Plecostomus in my sons tank with my other fish for a full week yet. My son has had his fish for over 2 years now and none of them have died until this sucker fish was put into the tank. Now he has lost all 9 of his fish.
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Norms phone
Always have what I am looking for for the dogs.
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sallyann feo
Bc there were NO kitties for adoption!!!! I’ll keep looking…but happy to KNOW it’s a challenge;)
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Barbara Garien
When returning items make sure to get gift card instead of refund to debit’credit card.
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Tori Cobbs
Signed up for beginning training sessions. First two went fine, our trainer was sick the next two week. We showed up to session and then we’re told it would not be happening. Finei understand nothing you can do about being sick. Call us before the session time. Then the trainer was on vacation the following two weeks, which we were never told about until I called to confirm we were actually meeting. 0/10 recommend doing training with them. Super unprofessional throughout the whole process.
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Jared Smith
Didn’t give us a call to tell us our dog was fine with her grooming appointment then closed early and when they saw me banging on the door to try to get in and pick her up they ignored me and then turned the lights off. The next day they called the cops on us for abandoning our dog. Also the new hairdo looks like Stevie Wonder tried his hand at dog grooming.
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Cynthia McDonald
Everyone was very helpful, shelves were stocked, lots of selections and varieties, store was clean and organized, but they’re out of the litter I use, unfortunately. I can’t switch my 12 year old cats litter now, so I’ll have to order online.
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Rajiv Singh
I feel they are either short staffed or need to organize differently. I like the store, dont get me wrong.. maybe they are just busy, which is also a good thing.
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Jennifer Nelson
Great training classes and super friendly, competent staff. They were great when we were slowly acclimating our rescue pup to new people. Also Trainer Mindy is the absolute best.
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chuck Flynn
Very helpful people
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Shawn L
Always has what we need. Dog toys are kind of pricey but I think that’s just cause everything is pricey now. They will accept returns if your dog tears through a toy quickly which is nice
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Lisa A
Helpful staff. Quick checkout. Product availability good.
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codename7000
PetSmart ignorant need an update to company stop selling beta fish they are depressed and people are depressed looking at them
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