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Pet Destination Contact Information and Customer Reviews
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Reviews (87)

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4.5 out of 5.0
Rating 4.5
  • Jacob S
    Reviewed on Google

    In all honesty – this place is 25 minutes out of the way for me, however I still choose to only use this pet store because of its incredibly friendly staff and their prodigious customer service

    I can tend to feel quite lost when looking for supplies for my pets but the team at pet destination always make sure Iโ€™m well looked after and walking away with exactly what I need. Iโ€™ve formed a great relationship with them that has allowed me to create an even better relationship with my fur family – 10/10 would recommend

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  • jason mackinlay
    Reviewed on Google

    Very clean store with very helpful staff who will go out of their way to make it a very even the smallest request their number 1 priority

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  • Toni Carnegie
    Reviewed on Google

    The staff are always so friendly and knowledgeable. Great place to pick up supplies and something special for our furry & feathered babies

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  • Apple Danish
    Reviewed on Google

    Love this pet shop. Family owned, different products from the other big pet stores, amazing staff.

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  • Sam Barker
    Reviewed on Google

    I gave them my 7 inch flower horn female which was worth around 300 dollars and ask to Atleast a thirty dollar discount of some fish as a trade and he could only give me a 4 dollar trade on a 99 dollar fish max will not be coming again donโ€™t recommend giving them fish

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  • Nicola Mitchell
    Reviewed on Google

    Average pet shop, average prices. Fish section is a bit awkward as the man follows you and watches you very closely waiting for you to buy something rather than letting you browse in your own time.

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  • clazza65
    Reviewed on Google

    Always have what we need. Friendly staff.

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  • Ian White
    Reviewed on Google

    Very helpful and knowledgeable staff- we are first time fish tank owners.

    22Jan
    Went back again with some problems with our fish.
    All the staff are friendly and helpful, however when it comes to fish — Louis is a standout.
    His knowledge and patience is second to none.
    Thanks.

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  • Jade Lucy
    Reviewed on Google

    Great variety of fighting fish and friendly service. The staff were knowledgeable and efficient in helping me.

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  • john gilholme
    Reviewed on Google

    A great range of stock and fish.

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  • Bobbie Cullingford
    Reviewed on Google

    The staff at Pet Destination are always so welcoming, friendly and knowledgeable.

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  • sonya hill
    Reviewed on Google

    Bought two birds and cage for my daughter amazing service and help. Vicky was so helpful amazing lady a great asset for this business.

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  • Michael Brickell
    Reviewed on Google

    Freindly and knowledgeable customer service.
    Always happy to help customers and they have a wide variety of pet products on offer at all times

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  • Andy Feltherbush
    Reviewed on Google

    Some really cute and unique pet toys here! Managed to snag a few toys for my dog, all at a reasonable price.

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  • Debi Cook
    Reviewed on Google

    Such a nice afternoon visit and my fur child met Santa. A $5.00 donation for charity. Santa and all the staff were friendly and well organized.

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  • Michael Di Leo
    Reviewed on Google

    These guys and gals are always friendly and happy to help in all areas of the shop. Louis was very helpful in the fish section and has deep knowledge about different species and plants. Thanks guys ๐Ÿ™‚

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  • Shibapup
    Reviewed on Google

    Bought an aquatic plant for my aquarium last week, I believe it gave all my fish white spot.

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  • Sonya Underdahl
    Reviewed on Google

    This has to be one of the best pet shops! If anything to do with fish, ask for Louis. Friendly, knowledgeable and takes time to give great advice. He has maintained my tanks and those of my friend. Goes above and beyond. I really appreciate it. Highly highly recommend…

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  • Patrick
    Reviewed on Google

    Overcharged was quoted $45 for a product was actually charged $52. Searched online found product for $30ish at other places

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  • Felicity Tubner
    Reviewed on Google

    Itโ€™s a well stocked store, the staff are friendly and helpful but there are so few price tags. I had to approach the staff a few times because price tags were lacking. That was very strange, I have no idea why items wonโ€™t clearly priced

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    • Pet Destination

      Hi Felicity, we thank you for your feedback, we are in the process of re ticketing our store, we hope this Is completed next time you are back, thank you for your review, as a local independent we appreciate everyone who comes in store ๐Ÿ˜Š

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  • Craig Holden
    Reviewed on Google

    Love this place !!! They have a expert for every animal species !!

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  • Kel Grace
    Reviewed on Google

    Great selection of food, toys and treats.. staff really helpful in their recommendations as well!!

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  • Paul Fairs
    Reviewed on Google

    The fish dude Louis and staff are always very helpful

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  • John Stott
    Reviewed on Google

    They have reptiles and food for them

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  • Mark Kleinert
    Reviewed on Google

    Friendly staff

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  • John Wayne
    Reviewed on Google

    Terrible experience here yesterday I will not spend my money here again

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  • Craig King
    Reviewed on Google

    Great staff , and great feeling in the store .
    They take good care of there livestock and always super friendly and helpful ๐Ÿ‘

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  • Jennifer Macnab
    Reviewed on Google

    Fabulous staff who always help and an awesome atmosphere always.

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  • Will Knight
    Reviewed on Google

    Amazing staff ๐Ÿ‘

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  • Nicholas Van Rooy
    Reviewed on Google

    Thank you to Louis and the pet destination team for helping us create a lovely mixture of fish for our aquarium. We really appreciate the educated answers to our silly questions.

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  • Jane Mortis
    Reviewed on Google

    Thought this place was actually decent but we recently bought fish from there i have to admire their staff are educated but donโ€™t treat the fish right we bought 2 fish and the guy was shaking up the bag when trying to tie it like he didnt care about them Iโ€™ve bought a lot of fish in my life time and have never seen anyone treat a fish like that when putting them in a bag we were so scared rhey had killed one bc he wasnโ€™t really good for awhile but feeling better now donโ€™t really feel comfortable buying from there now after seeing that

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  • jay bailey
    Reviewed on Google

    Purchased Vets All Natural Complete Mix. Elsewhere I pay between $66-$72. Just paid $89!! Supporting local didnโ€™t really work for me,

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  • Larry Sieler
    Reviewed on Google

    Very knowledgeable staff

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  • Margaret Collins
    Reviewed on Google

    Family Run store friendly well informed staff great range of pet products.

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  • William Campbell
    Reviewed on Google

    Awesome service everytime

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  • Craig Chandler
    Reviewed on Google

    Friendly staff ๐Ÿ˜Š

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  • Robyn Armstrong
    Reviewed on Google

    Excellent! Great service. A huge range of pet items.

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  • sarah sandner
    Reviewed on Google

    Great range and super helpful.

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  • Sharyn K
    Reviewed on Google

    Great service and product knowledge

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  • Stvnify
    Reviewed on Google

    this place is very nice great people

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  • Emma Daley
    Reviewed on Google

    Adore the team at Pet Destination. They always help me find exactly what I want, I get items ready for me if Iโ€™m cutting it close to closing time. This place has quickly become our local go to pet store.

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  • Candice Baxter
    Reviewed on Google

    Disgusting conditions for the live birds!! No food and water was filthy. Learn to take care of the animals you are selling a bit better. That is no life for them even though it is temporary.

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  • dancing dryad
    Reviewed on Google

    Decent selection of fish. Aquariums are very well kept and staff are helpful

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  • Abigail Bragg
    Reviewed on Google

    Huge format store. Lots of stock and variety.

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  • Scott McL
    Reviewed on Google

    Amazing range and the staff are all first rate. Knowledgeable, helpful and just nice humans

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  • Little Frank
    Reviewed on Google

    Not bad

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  • Mandy Clausson
    Reviewed on Google

    Excellent service. Lovely staff.

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  • Jilly Rowlands
    Reviewed on Google

    Huge store. Extensive range of EVERYTHING!!

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  • E Yo
    Reviewed on Google

    Such a great place. A big thanks to Chelsea working in reptiles- very professional, knowledgeable and friendly, who helped to sex a frog.
    The place was clean, the animals were happy, everything was in good condition. The prices were very reasonable.
    Would most definitely visit this place! Worth the drive for sure ๐Ÿ‘

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  • Neil Davidson
    Reviewed on Google

    Friendly helpful staff

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  • Joshua White
    Reviewed on Google

    Great place

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  • Jessica Apsley
    Reviewed on Google

    Great range and service

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  • Julie McKell
    Reviewed on Google

    Very friendly girls

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  • Michael Gavin
    Reviewed on Google

    Best pet shop on coast,
    Friendly patient service
    Staff actually know there stuff
    There range of stock is awesome

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  • Terry M
    Reviewed on Google

    Awesome pet shop on the Coast! Little family owned business and not a big chain like others. Check these guys out!!

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  • Baxter Mooney
    Reviewed on Google

    Outstanding customer service, the whole staff team is always happy to help you and your pets

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  • Sascha G Rossiter
    Reviewed on Google

    Lovely staff

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  • Cory Buck
    Reviewed on Google

    Bird seed seems “comparable” to supermarket prices (if you include all the supermarket additives) with the added benefit of petstore quality.

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  • Stephen Sims
    Reviewed on Google

    Very good service

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  • Ethan Fung
    Reviewed on Google

    Everything you could need from a big pet store.

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  • Vivienne Walker
    Reviewed on Google

    pet Destination parkwood.
    “Victoria”
    was ABSOLUTELY amazing with handling my birds.
    What a beautiful person she is .Nothing is too much trouble gave me the confidencel was lacking I handling my baby ringnecks.Well done” Victoria”
    very grateful.Vivienne Walker.

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  • Wayne Luff
    Reviewed on Google

    ๐Ÿ‘the best pet shop sooooo helpful and the best advice ๐Ÿ•๐Ÿฉ๐Ÿ‘€

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  • Tamara Whitby
    Reviewed on Google

    Great friendly Family Business, always happy and helpful. Stock a wide variety of products for most animals, reptiles and fish. Here is Harry Woofa having a photo with some of the lovely staff at the Santa Pet photo shoot ๐ŸŒฒโค๐ŸŒฒ

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  • Peter Lipscombe
    Reviewed on Google

    Great service

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  • Thomas R. Martin
    Reviewed on Google

    Friendly and knowledgeable team. Great range including birds, fish, small mammals, frogs, invertebrates and reptiles.

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  • Sarah crane
    Reviewed on Google

    Very friendly and helpful

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  • Lucretia Urquhart-Maxwell
    Reviewed on Google

    Amazing service and fantastic advice!

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  • Irrational Creations
    Reviewed on Google

    Always nice to visit, healthy animals, and great staff, with well priced products

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  • Cali-Jay Lush
    Reviewed on Google

    only place i go to buy my parrot needs! friendly staff and very knowledgeable!

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  • Karen

    Absolutely the nicest people you could meet. They make you feel so special each time you visit the store. That’s true Customer Service, thank you lovelies

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  • David Ogilvy
    Reviewed on Google

    They have fresh water crayfish cherry shrimp and other assorted fish

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  • Dan Allan
    Reviewed on Google

    Outstanding range of fish birds and other aquatic animals reptiles great service

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  • Brett harvey
    Reviewed on Google

    Good pet store

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  • Jill Eaton
    Reviewed on Google

    Fabulous

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  • Cassandra Lippiatt
    Reviewed on Google

    Good quality products with a great range of pets. Love their aquarium set-up and friendly staff. They do free water testing for aquariums and have knowledgeable staff on hand to help with pet related problems.

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  • Sam
    Reviewed on Google

    Plenty to choose from and really helpful staff.

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  • Emma Perram
    Reviewed on Google

    staff are always friendly and helpful.. also surprised by how competitive they are to the big places like Petbarn. We now shop with these guys instead ๐Ÿ™‚

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  • Tom Gerhardt
    Reviewed on Google

    Everyone that works there is so friendly willing to assist and knowledgeable
    A special mention to Victoria who always goes above and beyond to help you.
    Yours Sincerely
    Tom Gerhardt

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  • Mark Wilson
    Reviewed on Google

    Only pet place I will shop on the GC…

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    • Pet Destination

      Thanks Mark for the review ! We appreciate it ๐Ÿ˜Š

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  • Ben Cappella
    Reviewed on Google

    Great stock and friendly

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    • Pet Destination

      Thank you for the review Ben ! Much appreciated

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  • Alexander Brodie
    Reviewed on Google

    Great variety. Fish section is phenomenal. Staff were interactive and offered help proactively

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    • Pet Destination

      Thank you for your review Alexander ! Much appreciated ๐Ÿ˜Š

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  • Jason Davy
    Reviewed on Google

    Excellent customer service.. Thank you

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    • Pet Destination

      Thank you Jason for the review ! Much appreciated ๐Ÿ˜Š

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  • patrick raphael
    Reviewed on Google

    Good service.

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  • Paul Slatyer
    Reviewed on Google

    Friendly insightful staff who were a great help

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  • Jodii Evans
    Reviewed on Google

    Very friendly and helpful. My favourite pet store .

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    • Pet Destination

      Thanks Jodii we appreciate your review ๐Ÿ˜Š

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  • Selena Zheng
    Reviewed on Google

    thanx๏ผŒkids love the fish and snails

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    • Pet Destination

      Thank you Selena, Glad the kids love the fish and snails ๐Ÿ˜Š

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  • Nick Hronis
    Reviewed on Google

    Wide variety

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Rating

Business ID: 10351

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