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Reviews (20)

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4.8 out of 5.0
Rating 4.8

Review Summary


Here's a summary of the most recent reviews on The Pet Community
Visitors to Federation Gardens & Possums Hideaway are sharing warm reviews about their stays, highlighting the serene atmosphere, wildlife encounters, and a plethora of activities suitable for both adults and kids. While some guests mention the charming cabins and commend the accommodating staff, specifically mentioning Jess and Chelsey for their exceptional service, a few constructive comments suggest room for improvement. These include the need for more effective heating solutions and better access for the spa baths. Despite minor feedback on the crockery and lighting, the overall sentiment is positive with many guests looking forward to returning, drawn by the family-friendly environment, spacious accommodations, and the chance to create lasting memories around the communal fire pit.
Last Updated: 15/12/2023
  • Irena Pledaitė
    Reviewed on Google

    Our stay at the Possums Hideaway was reasonable. It was quiet, away from traffic and we even saw a small wallaby near our kitchen window on the second morning. Having said that, we found some issues that marred our total enjoyment of the accommodation.
    1.The room comes with a slow combustion fire – great if you can get it going but we struggled to adequately warm the room during our first night. Bit better on the second night. Needs more soft wood/kindling to get the fire hot. Better still, connect an air-conditioning unit to the bungalows.
    2. The bathroom comes with a spa bath/shower. We found the step into and then out of the spa to be too high. This could easily result in an accidental slip causing injury.
    3. The footpath to the bungalows are in need of resurfacing. Returning to the bungalows after hours could result in a trip injury.
    4. The crockery is very old and well past its use-by date. The underside on the plates has discoloured (black) in some places.

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  • Ally
    Reviewed on Google

    We had a very large group of adults and children stay for a long weekend over winter. Very happy that we chose Federation Gardens. The kids were kept entertained by the large oval, games room, playground and (supervised) marshmallows by the fire. Cabins are well heated. Only negative to mention is the heating of the Possum Hideaways, as they rely on a small electric heater plus a log fire stove, which is pretty high maintenance. Overall though a wonderful stay, we will be back

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  • Felipe R
    Reviewed on Google

    Great family accomodations. Warm, well equipped and with a full range of options for kids (too bad we couldn’t enjoy it all due to the weather). Nonetheless, great firepit area and also a great location. Staff was very kind and all instructions provided in advance matched the expectations. Will sure come back.

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  • Greg Palmer
    Reviewed on Google

    Our yearly Family get together (23 all up )was just perfect
    Jess went above and beyond to ensure our stay was what we expected
    5 cabins all toasty warm and plenty of things for all the kids to do on acres of beautifully landscaped gardens made our stay a memory to remember
    We will be back

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  • ng guek hua
    Reviewed on Google

    Very spacious both indoors and outdoors with great heating during winter. My boys enjoyed the assortment of balls in the games room. There’s even a tennis court, an indoor heated pool and a communal bbq pavilion that is quite well equipped. We spent a good time chatting with another group of guests at the communal fire pit during winter. If I got to nitpick, the bathroom is rather small. Bedrooms are fine with views of flora surroundings.

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  • Zahra M
    Reviewed on Google

    The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. Special thanks to Jess, Chelsey and team for beautiful surprise birthday present.

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  • Greg Stonham
    Reviewed on Google

    absolutely fantastic Jess kept in touch in the lead up to our stay and the cabin was amazing will definitely be back again

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  • Leila Jabado
    Reviewed on Google

    Beautiful place for a family getaway! Really enjoyed our time and will definitely be back.

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  • Jana Jay
    Reviewed on Google

    It was a very nice experience besides the rainy weather and the people at the reception were extremely nice and helpful! They have a variety of activities there which is quite good for the kids and also adults. Lots of greenery and the place overall is very photo worthy! Will definitely come again!!!

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  • Omar-o-rachid Machlouche
    Reviewed on Google

    This place was a great getaway. Cabbins were very neat and cosy. Jess the manager was very accommodating. Many amenities and facilities to enjoy with family and friends. I highly recommend.

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