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Business ID: 10302
Darren
Reviewed on The Pet CommunityFirst Review 0
Looking up the specific brand, filter, model online return the following ‘pasted’ result in relation to “compatible sized tank, water volume”….😔AGAIN! The “proprietor woman of this Petsland store displayed sooo poorly ALL OVER AGAIN all these YEARS LATER that as said “pet store owner/founder/proprietor (WHATEVER SHE IS), she obtains NO SUCH PET STORE OPERATOR, PRODUCT/NICHE EXPERIENCE in the business WHATSOEVER”! The “purchase receipt of the filter & extra items purchased states underneath line “We hope that you have a great day!!” Is the “stores own RETURN POLICY” stating, “We have a 7 day return policy, with receipt. Returns will not be accepted without receipt. Return policy not available on livestock”…😲0MFG👿
I purchased on 27/08/2024. Today is 05/09/2024! A mere “9 days, 2 days outside THEIR RETURN POLICY whereas BOLDLY HIGHLIGHTED on front, back & bottom of “FEATURES list” on side of filter packaging is STATED: “PETWORX 1 YEAR WARRANTY”!!! I`m POSITIVE I HAVE A SURE CASE with the ACCC for Petsland Port Adelaides (self appointed) disgraceful “7 day RETURN POLICY” on brands & products it distributes with declared “1 YEAR WARRANTY POLICY” backing on said products. I cannot apologise for the ‘BLATANT REALITY EXPOSED HERE in the FACT the “BUSINESS PRACTICE utilised by the proprietor/operator SHOULD NOT BE IN RETAIL BUSINESS let alone PET STORE BUSINESS”!
RE: Online Filter Search Result
https://www.aquariumfishparadise.com.au › online-shop-store-pricing › filter-internal › petworx-internal-filter-wxi-1800
PetWorx Internal Filter WXI-1800 – Aquarium Fish Paradise
PetWorx Internal Filter WXI-1800. $ 70.0. Suitable for an aquarium between 300 and 400 Litres, this efficient underwater filter is an ideal performer at a great price. Low Noise. Max flow 1800 LPH.
🙄This “model recommended is FARRRRR FROM COMPATIBLE AT BEST”!
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Shajuana
I come here multiple times a week and I?ve never experienced bad service. Brought 5 animals home from this family business and they?re all absolute gems. They answer all of my million and one questions, give me the best advice and are probably the most patient retail workers I?ve met. All of the staff are excellent at their jobs, and i definitely don?t see myself going to another pet store anytime soon.
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