The Pet Parlour is featured on The Pet Community as a trusted provider of grooming services.

The Pet Parlour Contact Information and Customer Reviews
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Reviews (20)

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Review Summary


Here's a summary of the most recent reviews on The Pet Community
The Pet Parlour has garnered a solid reputation for its professional, reliable, and friendly pet grooming services. Numerous customers applaud their expertise with small dogs, their ability to create a comforting environment, and their thorough grooming skills. Some pet owners have even declared it the best pet parlour in Newcastle, praising its affordable pricing and excellent staff. Although a few customers reported a less than ideal experience, the majority of pet owners have expressed delight over the care and attention their furry friends received. Many have vowed to return, highlighting The Pet Parlour's success in establishing a loyal customer base.
Last Updated: 19/10/2023
  • Jillian Gonzalez
    Reviewed on Google

    Great with small dogs, consistently good.

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  • Tony Hill-Smith
    Reviewed on Google

    Lovely girls. Put my dogs at ease. Very profesh.

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  • Ricky and Sarah Bennion
    Reviewed on Google

    Great grooms very friendly and love the dogs

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  • Delma Price
    Reviewed on Google

    1st time visit did an excellent groom on Willow, will be back next time.

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  • Olivia Jennings
    Reviewed on Google

    I wouldn’t recommend, my poor peaches has come home not looking great at all. Really upset with what she has received!

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    • The Pet Parlour

      As explained we do not demat, we do not believe in discomfort for your pets vanity. A cocker spaniel in full coat requires at least a monthly grooming appointment; and as was explained there were large matted areas on her chest, back legs and side skirt.
      We wish you well in the search for a groomer who better suits your needs.

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  • russell huard
    Reviewed on Google

    Best place to take your dog they will bath your pet & they clip your pets nails and clean there ears they are the best at giving your dog the best hair cut &they also colour your dog’s hair..🐾🐾

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  • Shivohn
    Reviewed on Google

    After picking up my pet there was uneven patches all over my dog and huge knots. And I had to walk into the groomer’s over an hour after my dog was finished, I didn’t even get notified. Poor thing was sitting in there, the owners didn’t even bother to contact me. Employees looked unprofessional as well, which explains the whole situation.

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    • The Pet Parlour

      Once again an unwarranted review- as your pet was not left with any matting as she came in completely groomed as stated by yourself on drop off. Maggie was groomed to your specifications of only trimming the puppy hair and leaving the length, tidying the face. As stated before you were contacted when your pup was ready, we confirmed the number which you said was correct, when you came to collect. We wish you the best in finding a groomer who suits your needs.

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  • Sebastian Henry
    Reviewed on Google

    Terribly cut, uneven patches everywhere, didn’t notify us that they were finished we only found out a hour later when we walked in, the place itself didn’t feel inviting and looks poorly managed.

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  • Russell Maddox
    Reviewed on Google

    Best pet parlour in Newcastle.
    Great staff.
    Great prices.
    Wouldn’t go anywhere else.
    My 2 dogs love them.

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  • Brenda Tarrant
    Reviewed on Google

    The staff are very kind and careing my puppy loves going there and her coat lookes wonderful .love Pet Parlour 💙💚💜🐶🐶🐶

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  • David Appleby
    Reviewed on Google

    They do a great job of our two little furballs

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  • Ben Bright
    Reviewed on Google

    The girls were great!

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  • Melissa Smith
    Reviewed on Google

    Always friendly reception and quite welcome to do nails for my two doggies on the spot if not too busy

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  • Alexis Moriarty
    Reviewed on Google

    Dolly look lovely thankyou have a good Christmas🐕

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  • Sarah Milmo
    Reviewed on Google

    Great with animals good prices

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  • Peter Kafer
    Reviewed on Google

    Our 2 dogs love going here – staff are BRILLIANT

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  • Dionne Fry
    Reviewed on Google

    Really lovely and friendly staff

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  • Warren Barrett
    Reviewed on Google

    I just found the Pet Parlour on the internet. My dog was very well cut and groomed there. Good price. I will be a regular from now on.

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  • Judith Waters
    Reviewed on Google

    lovely place 4 ur pets 2 be cared 4 lovel the place .

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  • Janine Vincent
    Reviewed on Google

    Awesome business run by an awesome team. After a disastrous clip elsewhere, these ladies went out of their way to not only rectify the poor workmanship from the other party, but they also made my Koopa feel loved. The quality and the care was outstanding with a very professional, show quality grooming. Thank you from the bottom of both Koopa‘s and my heart. We will definitely see you again.

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Rating

Business ID: 3029

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